Stevinson Lexus of Frederick

STEVINSON LEXUS internet web site for lexus parts has great prices, and their customer service is exceptional! Audra did a great job, with her prompt and timely communication, with an outstanding custom great prices, and their customer service is exceptional! Audra did a great job, with her prompt and timely communication, with an outstanding customer service perspective. I will certainly return again to purchase my 1993 SC300 parts from STEVINSON LEXUS. More

The service I receive from Russ Dawson is the best that I have ever encountered at a car dealership. He is very knowledgeable about my car and the maintenance needs. He is friendly and provides excellent c have ever encountered at a car dealership. He is very knowledgeable about my car and the maintenance needs. He is friendly and provides excellent customer service. When he makes a commitment regarding the servicing of my car he delivers and I have never had any problems with getting my car in for scheduling. He demonstrates the concept of personal accountability by asking himself "What can I do to provide the best service possible to my customer today?". And then he does it! More

It was a pleasure dealing with Craig, It is on a rare occassional that you come across someone who takes pride in their job, has the ability to discuss product information.. and understands the customers occassional that you come across someone who takes pride in their job, has the ability to discuss product information.. and understands the customers need. Thank you for making it easy... Yvonne More

Stevinson is a great dealership. The sales experience as well as after sale service has been excellent. Their staff is top notch: proffesional, knoledgeable, helpful, friendly and courteous. well as after sale service has been excellent. Their staff is top notch: proffesional, knoledgeable, helpful, friendly and courteous. More

Audra has been extremely helpful over the last 4 years with any service requests I need. Living in Fort Collins I have to plan ahead for the service visits as the dealership is a good 30 - 45 minute driv with any service requests I need. Living in Fort Collins I have to plan ahead for the service visits as the dealership is a good 30 - 45 minute drive. Additionally, I have a hectic travel schedule for work and it always seems like my regular service comes up when I need to be out of town. Audra has been wonderful in detailing exactly what needs to be done, arranging/coordinating my service needs, calling me with updates/progress and when necessary arranging loaner car pick (after hours in one case). I drop the car off on my way out of town and it is ready for me upon my return. The care and attention she takes with each visit is greatly appreciated and a piece of mind. More

I have worked with Russ Dawson since the Frederick dealership opened. Russ has been nothing short of outstanding. He always keeps me appraised of what is happening with the RX in the course of servi dealership opened. Russ has been nothing short of outstanding. He always keeps me appraised of what is happening with the RX in the course of service. He is honest and very reliable--I've never felt led into services I don't need or want. Russ explains what to expect, gives options, and offers his opinion on what would be best for the maintenance of the older RX (2001). I've come to trust Russ implicitly with any service needs I have. I'm 100% satisfied with Russ and the service department at the Frederick location. More

I had the best car buying experience at Stevinson Lexus. My salesman Chris Rogers was fantastic and extremely helpful. Chris was extremely knowledgeable and very professional. There were no pressure tactic My salesman Chris Rogers was fantastic and extremely helpful. Chris was extremely knowledgeable and very professional. There were no pressure tactics - just genuine helpfulness. I appreciated being treated so professionally. More

I have bought 5 vehicles from Chris in the last 5 years and will continue to come back. My whole family has been imprssed with their courteous service. Chris goes out of his way. He has taken my vehicle and will continue to come back. My whole family has been imprssed with their courteous service. Chris goes out of his way. He has taken my vehicle to have it serviced, always follows up with any questions I may have. His knowlege of Lexus products is impressive. He even located a new ct200h hybryd for me after I had heard it would take months to get one. I always feel I am dealing with someone who is very ethical and a sincere friend. I hope to buy many more from Chris My experience with the service department has also been very good. They go out of their way to work around my schedule. Needless to say none of my Lexus cars has required anything more than routine maintenance. More

I have purchased or leased 3 Lexus RX 350's from Chris Rogers. I have purchased new cars, pre-owned cars and leased a car. I all cases Chris was great. He is very professional yet very warm and friendly. Rogers. I have purchased new cars, pre-owned cars and leased a car. I all cases Chris was great. He is very professional yet very warm and friendly. These are characteristics of all the people we have encountered a Stevinson Lexus of Frederick including those in service, finance and the management. You can feel confident that you will be treated fairly and respectfully at this dealership. They make buying a new car easy and fun! Carolyn Cody, Ph.D. More

I purchased an RX350 from the Fredericks dealership December 31, 2010... I also own a 1997 ES300 with 240,000 miles which my husband now drives to work daily (82 miles roundtrip)....I am the origina December 31, 2010... I also own a 1997 ES300 with 240,000 miles which my husband now drives to work daily (82 miles roundtrip)....I am the original owner and because I liked the vehicle so much and the service I have received at both the Lakewood/Frederick dealerships I couldn't imagine owning anything but a Lexus.... I met Russ in 2006 and have so appreciated his help in servicing the 1997 and now the 2011....Russ has been the greatest...Because I live in Wyoming (210 miles away) customer service is huge for me...Russ has always given me prompt and courteous service and worked me in as I travel to the Denver area.... I highly recommend Lexus of Fredricks and Russ Dawson!!!! Thank You Judy Isenhart More