Stevinson Lexus of Frederick

Both Shane and Tim were very professional and showed exceptional vehicle knowledge. They were not at all pushy or "hard-sell", instead doing everything they could to meet my vehicle needs at my price. exceptional vehicle knowledge. They were not at all pushy or "hard-sell", instead doing everything they could to meet my vehicle needs at my price. I would highly recommend either of them to anyone visiting Stevenson Lexus. More

Alex Clarke has gone above and beyond to resolve a Platinum warranty issue I had on my SC430 which I purchased at Stevinson Lexus. Alex is amazing, after two months of his dogged determination, we fin Platinum warranty issue I had on my SC430 which I purchased at Stevinson Lexus. Alex is amazing, after two months of his dogged determination, we finally have our concerns taken care of! He is the best I have ever seen in Customer Service & I would buy my next Lexus at Stevinson Lexus because of Alex even though we now live in the Tucson area. (-: More

Customer focused, honest, hardworking and friendly… I Customer focused, honest, hardworking and friendly… I had the pleasure of purchasing my second Lexus from Stevinson Lexus of Frederick specificall Customer focused, honest, hardworking and friendly… I had the pleasure of purchasing my second Lexus from Stevinson Lexus of Frederick specifically working with Adam Fedak (sales consultant) and Travis Graves (finance). Both of these gentlemen exceeded my already high expectations of Lexus and took my car buying experience to another level. Adam was completely on point from proactive to follow up phone calls, car and service history and taking hours out of his day to cover car features upon pickup. As for Travis; what can I say; usually no buyer ever enjoys talking with finance guy unless you’re dealing with Travis at Stevinson; great finance experience! In this economy it’s refreshing to know that an organization like Stevinson has staff members like Adam and Travis who are dedicated to provide the best service in the industry! I’m looking forward to working with each of these gentlemen in the future; they are outstanding resources for the Lexus name. Thank you both! Bill G More

Chris has sold us 2 new cars and he is an exceptional sales associate. He is very personable and listens to the needs of the customer to help them find a car they need. He is unlike most sales people i sales associate. He is very personable and listens to the needs of the customer to help them find a car they need. He is unlike most sales people in that he truly cares that you are getting the best deal and a car that best suits your needs. He has the approach when you purchase a car from him you are going to come back and buy another years down the road. He definately has a no pressure approach and you never feel or are taken advantage of. I recommended him to my friends and they have had the same type of treatment which is no surprise! More

I had a very positive experience with the service department. Russ Dawson was friendly, professional and he provided all the information I requested. I also appreciated that he did not pressure me department. Russ Dawson was friendly, professional and he provided all the information I requested. I also appreciated that he did not pressure me to choosing any options I was not ready to commit to at the time. More

One of the best assistants I ever had in a car dealership. He bent over back wards to help me get what I needed. I will for sure call him for future work I need on my ES 330 Lexus.. thank you p dealership. He bent over back wards to help me get what I needed. I will for sure call him for future work I need on my ES 330 Lexus.. thank you philip kaimakidis More

Russ Dawson is one of the main reasons I return to Stevenson Lexus to purchase my vehicles. I've purchased 7 vehicles from Stevenson over the years for my family members. I know when I bring in my c Stevenson Lexus to purchase my vehicles. I've purchased 7 vehicles from Stevenson over the years for my family members. I know when I bring in my car per the maintenance plan, Russ makes sure it is done right and that I don't have to "bring it back". He's honest in what needs to be done and ensures I understand what is needed currently, and what will most likely need to be done in the future. More

It's amazing to me that bringing my lexus in for a recall could be such a pleasant experience! My experience with Russ Dawson was comfortable, taking care of my recall not to mention, receiving my lexus bac could be such a pleasant experience! My experience with Russ Dawson was comfortable, taking care of my recall not to mention, receiving my lexus back in better condition than when I handed over the keys! The customer service I received was excellent and a lot of other businesses could learn a few things from Lexus! Thanks to Russ, I was in and out in a short time and back to work! More

My bride, Rebecca, and I have purchased ten Lexus vehicles over the past 15 years and six from Stevinson Lexus and Mr. Chris Rogers. As the button above indicates, not only WOULD we recommend this d vehicles over the past 15 years and six from Stevinson Lexus and Mr. Chris Rogers. As the button above indicates, not only WOULD we recommend this dealership to our friends we already have - and specifically recommended they deal with Chris. Chris has sold four of our friends five cars over the past few years and they are as pleased as we are now and have always been. Both Rebecca and I come from a value-added, professional sales background so we know a true sales professional when we deal with one - as rare as they are. In my opinion, the true sales professional focuses on developing/maintaining the best possible client relationship first and then representing the national and dealer brands in such a way that makes their clients feel eager to be a part of it second (albeit a close second, Lexus and Mr. Stevinson!)- the actual sale becomes just an inevitable by-product of doing these two things. The caveat is that the sales professional must do the first two things exceptionally well for the last piece to fall into place. Chris Rogers does both exceptionally well. His passion for his profession clearly stems from his unwavering believe in the superior quality and workmanship of Lexus vehicle and for how well the Stevinson team will continue the post-purchase experience for his clients. Chris also makes it his primary concern that everyone of his clients feels special and is ecstatic about their Lexus purchase - for years. Additionally, Chris is just a super nice guy that makes buying a car feel like having coffee with a friend. As I said, we've send friends to him already. We will continue to sent friends to him. I know they are sending other friends to him. We'd never think of buying any car from anyone else. J.C.P., Jr. More

Russ Dawson was a joy to work with. The dealership is Russ Dawson was a joy to work with. The dealership is top notched and very high end. The service people are very friendly and great to work with. Russ Dawson was a joy to work with. The dealership is top notched and very high end. The service people are very friendly and great to work with. Stevenson Lexus is number one in my book and Russ is the best. This being my first Lexus the experience has been so much more then I expected. I now know there is no other vehicle for me, but a Lexus and Stevenson is the only place I would shop. Keep up the good work! Sincerely, Renee Hinkle Sterling, CO More