Stevinson Lexus of Frederick

Having only been to this dealer for our Lexus service three times, I am still impressed by the customer focus by all the employees. I did not purchase a vehicle from this dealer, yet I am treated like a three times, I am still impressed by the customer focus by all the employees. I did not purchase a vehicle from this dealer, yet I am treated like a buy annually. Keep up the good work. More

Matt was very helpful. He had useful information about the car and was not pushy. He seemed a little nervous but I sure experience will help that. Everyone at the dealership was friendly and offered the the car and was not pushy. He seemed a little nervous but I sure experience will help that. Everyone at the dealership was friendly and offered their assistance. More

This is the second car we purchased at Frederick Lexus because Chris was so easy to work with and because Lexus has such a hign quality standard that I love. because Chris was so easy to work with and because Lexus has such a hign quality standard that I love. More

Like many Lexus owners, I purchased my Lexus for the Like many Lexus owners, I purchased my Lexus for the longstanding and exceptional quality materials and craftsmanship used in the manufacturing proc Like many Lexus owners, I purchased my Lexus for the longstanding and exceptional quality materials and craftsmanship used in the manufacturing process, and more importantly, for the highest quality of service that I would receive. My expectations are high. To date, and after six years of owning my GX470, without any reservation I can state that being a Lexus owner, and dealing with Lexus dealerships have far exceeded my expectations. Recently, I relocated from Florida to Colorado. The cross country drive (approximately 1900 miles) was problem free, and even enjoyable. One week after arriving in Colorado, the alternator needed to be replaced. I was lost in the middle of a metropolitan area when the service light came on. After a brief episode of panic, I called the nearest Lexus Dealership – Stevinson Lexus of Frederick, Colorado. I had the privileged of speaking with Ms. Shiela Foley in the Service Department. Within an hour, I had a loaner car, a detailed education on what the problem might be, a review of my GX470’s maintenance history, and was assured that my vehicle would be taken care of in a timely manner. WOW! As a car owner, it doesn’t get much better than that! My vehicle was returned in a timely manner. The quality of service was exceptional. Most impressive, however, was the level of service I received from Ms. Foley. It was quite evident that Sheila had a passion for her work. Moreover, her knowledge was incredible. She was extremely patient with my high expectations, and went out of her way to accommodate my requests. Keep in mind, there is no commission to be gained from working in the service department. Overall, my experience with Stevinson Lexus of Frederick, and Ms. Sheila Foley in the service department, exemplifies professionalism and quality service at its best. An investment in a Lexus is an investment of self. With Gratitude, Jodi J. De Luca, Ph.D. Lexus Owner More

Our experience at Stevenson Lexus of Frederick was incredible. Shane was very friendly and knowledgable regarding a variety of cars. It was a haggle free experience as we were given a reasonable pri incredible. Shane was very friendly and knowledgable regarding a variety of cars. It was a haggle free experience as we were given a reasonable price for our trade-in and the prices on their vehicles were priced correctly. More

Our search for a new family car led us to Stevinson Lexus of Fredrick where we had found a used vehicle online that we were interested in. Our first point of contact was Chris Rogers and right from the start of Fredrick where we had found a used vehicle online that we were interested in. Our first point of contact was Chris Rogers and right from the start Chris was informative, friendly and knowledgeable about the product and process. Chris was very open about the vehicle’s condition and sensitive to our distance from the dealership and was willing to give us a virtual tour of the vehicle – walking around it, and going through the interior, describing every detail so that we could make an informed decision about driving the 81 miles to look at it. As it turns out we did make the trip to Stevinson of Fredrick and we did purchase the vehicle. Chris explained how Stevinson Lexus works and that only the best of the best of the used inventory ends up on the lot. I would agree. Just for our own piece of mind we took the vehicle for a pre-purchase inspection (after we’d bought it) at our local mechanic and the entire vehicle checked out with high marks in all mechanical and functional categories. Chris had explained the thorough inspection that all used vehicles go through at Stevinson Lexus and I believe that this dealership takes pride in every vehicle that leaves their property. As our needs evolve we would consider Stevinson Lexus of Fredrick in the future for other vehicle needs, only the next time we would have fewer questions and concerns knowing that the product on the lot will be exactly as described and the process will be worry free. The dealership itself is extremely clean, comfortable, and a pleasant place to do business. Employees like Chris further enhance the experience. More

We were greeted right away, given options with our car as well as finance options. We left feeling great about our purchase! That's the bottom-line. well as finance options. We left feeling great about our purchase! That's the bottom-line. More

I an excellent experience when I purchased my Lexus at Stevinson Lexus of Frederick and my dealings with this dealership have continued to be a very positive experience. I have all of my service performe Stevinson Lexus of Frederick and my dealings with this dealership have continued to be a very positive experience. I have all of my service performed there and have continued to be satisfied and pleased with both the person to personal care I receive and the service they provide. I really could not be more pleased with a dealership. More

Jay is the consumate employee. He is more concerned with establishing a solid, reciprocal relationship than forcing a sale. He understands that a relationship brings a customer back time and again to the d establishing a solid, reciprocal relationship than forcing a sale. He understands that a relationship brings a customer back time and again to the dealership for parts, service and (probably) another vehicle. I appreciate the "no pressure" atmosphere of Stevinson Lexus of Frederick. I look forward to future dealings with both Jay and the dealership. More

This was by far the best car buying experience that we have ever had !!!!! It was great working with Shane and John, and Travis and I would SO recommend these guys to anyone looking for a Lexus, and a G have ever had !!!!! It was great working with Shane and John, and Travis and I would SO recommend these guys to anyone looking for a Lexus, and a GREAT car buying trip !!! More