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Stevinson Chevrolet

Lakewood, CO

4.4
431 Reviews

15000 West Colfax Avenue

Lakewood, CO

80401

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Showing 431 reviews

October 26, 2012

the minute we steped into the show room we were treated really well. the sales department was great.they answered all our questions and offered us something to drink. they worked with us to get a deal we w More

by dick.spearman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jeramie in finance, Erik Strickland, Rick Borzileri
October 22, 2012

Working with Erik was very nice, he helped me with all the questions I had, and he even let me know about information on the Camaro that I did not know. It was a pleasure working with him, I would like to More

by jhumann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Strickland
October 21, 2012

Tracy called me almost immediately after I had placed my request with Costco. Once I arrived at the dealership he made sure I got in touch with Erik who is one of the Costco sales advisors. Erik did a gre More

by mkormo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Strickland, Tracy Weigum
October 16, 2012

Customer service was top of the line. I was greeted at the entrance and introduced to Fredrico Gonzales, Sales Consultant, who showed me the vehicles and patiently answered all my questions and was very h More

by Phranzisko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
October 12, 2012

We bought a Chevrolet Tahoe and Lexus Rx 350 from Jim and he was wonderful to work with! Jim handles everything with his personal touch and we would definitely work with him in the future. He goes the extr More

by nancybuick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
October 09, 2012

Bought our second Suburban from Stevinson's Jim Page. Working with Jim was fast, easy, and painless. Jim answered all our questions and was very kind. We love our Suburban! More

by laurisbish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
October 02, 2012

I had visited several Chevrolet dealerships along the front range looking for a 2012 Duramax pick-up. Their selections weren't what I was looking for, and they said in essense "well, maybe we will find o More

by Carl2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
September 06, 2012

Outstanding customer experience from start to finish. The people I dealt with were professional, friendly, honest, and made buying a car the fun experience it should be. I have purchased vehicles from m More

by TCHARLESANTHONYS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Strickland
September 06, 2012

Buying a car while bring with four kids under the age of 9 is not an easy task. Jim Page helped us tremendously and made this experience as pain free as it can be. He showed great costumer service by drivin More

by hegelegatt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
September 05, 2012

By far the worst dealer I have ever worked with, PERIOD!. Buying a used truck for my son at college in Golden, hoping that a local dealer would be the best to work with and build a relationship with. Every More

by nycardriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jerry Theimer
Oct 01, 2012 -

Stevinson Chevrolet responded

We appreciate the feedback and apologize for your experience. Our intention is always to offer clear, accurate communication to prospective clients. We definitely missed the mark. Our apologies for the misunderstanding – we will use your experience as a means to better understand how we can avoid this in the future. We pride ourselves on customer satisfaction and when we let someone down, it is our upmost concern. Thank you for sharing your experience and being candid. We hope to work with you to resolve this issue. Sincerely, Patricia Ford Corporate Customer Relations

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