
Stevenson Honda Pre-Owned
Wilmington, NC
Filter Reviews by Keyword
By Type
56 Reviews of Stevenson Honda Pre-Owned
Fantastic Customer Service I visited the dealership with the intention of leaving with a new vehicle. I had $1000 down payment, no credit history and a payment of no more than I visited the dealership with the intention of leaving with a new vehicle. I had $1000 down payment, no credit history and a payment of no more than $200/month. I test drove a Prius, they worked up a price and my heart sank. It was much more than I could afford so I started saying my thanks anyways and started to leave. The business manager said "Wait, don't leave, we have something else in mind that's right up your alley." So I gave them a few more minutes. I had already been there for a couple hours, my friend was late for work but we stayed just to see what they had up their sleeve. It was well past lunch time, so they fed us pizza, soda and a few of the guys kept us company while the manager made some calls. I am very very happy to say that when I left Stevenson Honda Preowned, I was driving a 2011 Ford Fiesta that is a great car for me, good on gas, fun to drive and a payment that wouldnt put me in the poor house!! These guys were determined to make me smile and they did exactly that. They even filled the gas tank before I was given the keys!! They went above and beyond the call of duty and found me a vehicle and my hats off to them all. I would recommend this place to anyone who is looking for a good deal and a nice ride, and friendly people who really care about their customers. More
Friendly and Committed Samantha was very friendly and tentative in finding a car for me during my search. She was very patient with me while I sorted through the many possib Samantha was very friendly and tentative in finding a car for me during my search. She was very patient with me while I sorted through the many possibilities they found for me. I would recommend highly this particular dealer, and Samantha specifically. More
Frendy Dealer, Great Inventory This dealership has great (newish) cars many of which were rentals or 1 owner cars (check the carfax people). They offer a lifetime warranty that come This dealership has great (newish) cars many of which were rentals or 1 owner cars (check the carfax people). They offer a lifetime warranty that comes with any car purchased, they also have other warranties available which I got, bumper to bumper. The sales people were nice, their online prices are low, and I got a dependable car that will last me forever, what else could I ask for? More
Great Customer Service I had an awesome experience with this dealer. Well educated on the service they provided and will do everything in their power to satisfy customers. A I had an awesome experience with this dealer. Well educated on the service they provided and will do everything in their power to satisfy customers. Ask for DJ, he is a great sales person. Austin and Mike also played a huge role in my experience behind the scenes. Thanks for all the hard work that was done for me. More
well done guys I'm 66 years old this was the best and nieces dealer ship i ever done buss with. Chancz sell man, mike and austin and matt manager. will highly recomm I'm 66 years old this was the best and nieces dealer ship i ever done buss with. Chancz sell man, mike and austin and matt manager. will highly recommend this place. Thank you guys More
Don't go with this dealership!! My salesperson was a young man named Uber and he did not do his job at all. He seemed sweet and mentioned his infant son too often, but after a month My salesperson was a young man named Uber and he did not do his job at all. He seemed sweet and mentioned his infant son too often, but after a month went by and i didnt get my plates, i tried to contact him as to what the issue was. He never gave me a straight answer or called back, im pretty sure he even ducked my calls for awhile. Now its four months later, i still dont have my plates, and he finally answered his phone and said that there's nothing he can do and it's up to me to call the state dmv to figure it out. So i went back in and talked to a couple of other men who work there and they figured out all the paperwork for me and wrote a new temporary plate just to be safe while i wait for the tag to come in. So I'm pretty sure it was just Uber who isn't trustworthy at all. Just beware. Uber also told me that he would give me a full tank of gas for guessing how to spell his last name, but that never happened. More
review Paul was accommodating and seemed to be up front about the vehicle issues. Price seemed to be fair. There is one follow-up issue that will tell more. Paul was accommodating and seemed to be up front about the vehicle issues. Price seemed to be fair. There is one follow-up issue that will tell more. The experience was very satisfactory. More
Easy purchase experience. The staff was very accommodating. They had the car we wanted, and the price was fair. Our salesperson was new, but well trained and made our car buy The staff was very accommodating. They had the car we wanted, and the price was fair. Our salesperson was new, but well trained and made our car buying experience a pleasant one. More
Pleasant Experience: I presented a challenging proposal to the staff at Stevenson Pre-Owned center in Wilmington N.C. in the month of June 2016.And must admit had a little I presented a challenging proposal to the staff at Stevenson Pre-Owned center in Wilmington N.C. in the month of June 2016.And must admit had a little fun in so doing,But true to form these guys came through like champs,very professional and I certainly appreciate their combined efforts! In the not so distant future I would expect to see Paul Egger ,Product Specialist to be in management training!! More
Impossible deal We went into Stevenson pre owned knowing that we had a tremendous amount of negative equity. We knew they were probably not going to be able to make a We went into Stevenson pre owned knowing that we had a tremendous amount of negative equity. We knew they were probably not going to be able to make a deal but decided to try. DJ our salesman, worked relentlessly to make it happen for us. After four days of working with numbers and different options they were able to successfully make our car dreams happen and with our dream payment as well. Go see DJ at Stevenson pre owned. You will NOT be disappointed!! More