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Stevenson-Hendrick Mazda of Wilmington

Wilmington, NC

4.9
950 Reviews

5911 Market St

Wilmington, NC

28405

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Showing 950 reviews

July 10, 2015

Excellent Service I highly recommend I worked with Brittany she was one of the nicest most helpful sales person I have ever had. This will be my 3rd car from Stevenson Mazda and this is w More

by Lenwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany , Dustin
Jul 13, 2015 -

Stevenson-Hendrick Mazda of Wilmington responded

Lenwood, Thank you for taking the time to share your feedback! I am very pleased to hear that our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Stevenson Mazda of Wilmington. We look forward to assisting you with your future sales and service needs. Pat Koballa – GM, pkoballa@stevensonhonda.com

Jul 13, 2015 -

Stevenson-Hendrick Mazda of Wilmington responded

Lenwood, Thank you for taking the time to share your feedback! I am very pleased to hear that our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Stevenson Mazda of Wilmington. We look forward to assisting you with your future sales and service needs. Pat Koballa – GM, pkoballa@stevensonhonda.com

June 27, 2015

Excellent Service First of all, I love Mazdas. They are by far the best car manufacturer that I've had yet. I've never had to even really use my warranty for anything More

by Elysia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric, Dustin, Nikki
Jun 30, 2015 -

Stevenson-Hendrick Mazda of Wilmington responded

Elysia, thank you for taking the time to share your feedback! I am very pleased to hear that our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Stevenson Mazda of Wilmington . If you have any automotive needs in the future, please let us know. Pat Koballa – GM, pkoballa@stevensonhonda.com

June 26, 2015

helped me get my dream car I worked with Brittany trying to find a car and stay within my budget $14500. My first visit was short sweet and to the point. Brittany helped with an More

by jem6165
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany, Stefan, Dustin
Jun 30, 2015 -

Stevenson-Hendrick Mazda of Wilmington responded

Thank you for writing about your visit with us and congratulations on your purchase! I'm sure you are continuing to enjoy it and we’re glad that we have earned your business by working hard to get you the best price possible. Brittany is an asset to Stevenson Mazda of Wilmington and it is encouraging to hear that she was able to help with you with your purchase. Take care and happy trails. Pat Koballa – GM, pkoballa@stevensonhonda.com

June 12, 2015

Wonderful Customer Service Great Overall Visit. I am pleased. The second time I returned I had much better customer service then the first time I came to Stevenson. More

by mazda2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Royce, Dustin
Jun 12, 2015 -

Stevenson-Hendrick Mazda of Wilmington responded

Thanks for taking the time to write this review. It's always great to hear from our customers and we're glad you were pleased with your visit. We aim to turn every person that visits us into a repeat customer. Please continue to visit us whenever you have questions, and we’ll continue to provide great service! Also, check out our Facebook and Twitter for exclusive deals. Pat Koballa – GM, pkoballa@stevensonhonda.com

May 30, 2015

Best Experience Ever! My experience with this dealership far exceeded any expectation that I could have had. From the minute I decided to trade my car to driving off the l More

by 1henley354
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin D, and Royce A.
Jun 01, 2015 -

Stevenson-Hendrick Mazda of Wilmington responded

Thank you so much for the glowing review and for taking the time to write! We try hard to please our customers in every way possible and it is gratifying to know that we have succeeded. We are so glad we were able to help! Thanks for taking the time to write the review. It really matters to our dealership! Pat Koballa – GM, pkoballa@stevensonhonda.com

May 08, 2015

Great service, friendly staff The sales staff seemed knowledgeable and worked diligently to help me find the car I needed for the price I could afford. I would definitely recommen More

by Jan51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Britany , Nikki, Mike
May 11, 2015 -

Stevenson-Hendrick Mazda of Wilmington responded

Congratulations on your purchase! Thank you for taking the time to write about your experience with us. At Stevenson Mazda Kia, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I'm so happy to hear that we were able to help find the perfect vehicle for you. We would love to work with you again. Find us on Facebook and Twitter; we offer exclusive specials for our likers and followers. Pat Koballa GM, pkoballa@stevensonhonda.com

May 02, 2015

Great Service Department Service advisers and techs are super - give understandable answers, do not try to sell what I don't need. Go there for service - you wont' be disappoi More

by Miataman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wiggins, a fantastic tech whose name I think was Alex.
May 07, 2015 -

Stevenson-Hendrick Mazda of Wilmington responded

Miataman, Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our service team were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Pat Koballa GM, pkoballa@stevensonhonda.com

April 02, 2015

Great customer service I had a check engine light alert and they fit me in without an appointment. Did not charge for simple fix. In and out in 15 minutes. More

by True Red
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember name.
May 24, 2015 -

Stevenson-Hendrick Mazda of Wilmington responded

Thank you for taking the time to write this great survey. It is wonderful to hear that our staff at was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Mike Roberts | GM | michael_roberts@stevensonhyundai.com

April 01, 2015

Excellent service shop I always get friendly service at fair prices for my 2 Miatas over the past 5 years. John and Howard know how to run a shop and how to treat customers More

by Redster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
May 24, 2015 -

Stevenson-Hendrick Mazda of Wilmington responded

Thank you so much for your review! We really appreciate your business and are so happy that John and Howard could provide great service to you and your vehicle. We look forward to serving you again! Best, Mike Roberts | GM | michael_roberts@stevensonhyundai.com

March 27, 2015

great experience This is our third vehicle purchased from Stevenson Mazda of Wilmington. All were great experiences from sales to service department. Would definitely More

by tgilchrist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Britany Bowes
May 08, 2015 -

Stevenson-Hendrick Mazda of Wilmington responded

Thank you so much for not only taking the time to write this wonderful review, but for being a loyal customer! Can't wait to see you back here again! Take care.

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