Stevenson-Hendrick Mazda of Wilmington

service Service time and appointment is always on my time welcome me with a smile and always ask how you are enjoying your new car and and and I think that is Service time and appointment is always on my time welcome me with a smile and always ask how you are enjoying your new car and and and I think that is always nice to hear More

Great I had a great expierence at Stevenson Mazda. Unfortunately I was unable to purchase the car, but John Castillo was so helpful in trying to work with m I had a great expierence at Stevenson Mazda. Unfortunately I was unable to purchase the car, but John Castillo was so helpful in trying to work with me and find the perfect car for me. Circumstances, that were not his fault, is what permitted me to not be able to purchase the car that I LOVED. I would HIGHLY recommend this dealership and they have a great warranty program (for free). :-) More

Amazing Customer Service I recently bought a vehicle from Mazda and I was blown away with the care and attention they gave me. They go the extra mile for u. Stefan Prevatte I recently bought a vehicle from Mazda and I was blown away with the care and attention they gave me. They go the extra mile for u. Stefan Prevatte & Mike Mascavage were amazing! They believe in taking care of u before, during and after the sale! : ) More

experience with the service dept. everyone in the service department is so very nice! keep up the great work! they tried to work within the estimated time, and communicated with me th everyone in the service department is so very nice! keep up the great work! they tried to work within the estimated time, and communicated with me throughout my wait More

customer service after purchase Very friendly staff. Everyone seemed to work together to provide a good deal. After the sale, they continued to work to correct any issues that came u Very friendly staff. Everyone seemed to work together to provide a good deal. After the sale, they continued to work to correct any issues that came up. More

Outstanding Service Dept. Howard Ramsey, my Stevenson Mazda service advisor has been the most helpful, pleasant, professional auto dealer service department advisor I have come Howard Ramsey, my Stevenson Mazda service advisor has been the most helpful, pleasant, professional auto dealer service department advisor I have come in contact-with in many years of visiting dealerships from California, New York, Massachusetts and North Carolina. The service department takes cars at the time of the appointment, performs services promptly and accurately. Repairs are well done, the car is returned clean and the prices are fair. Howard is easy to reach and helpful in all respects and makes sure I get the best price available. Keep up the good work guys - your shop is a place I keep coming back-to and recommend to all my friends. More

Good to see happy folk! I was in Stevenson Mazda last night for an appointment. My salesman, Royce Autry, was tied up with another customer, so Brittany Bowes did all his le I was in Stevenson Mazda last night for an appointment. My salesman, Royce Autry, was tied up with another customer, so Brittany Bowes did all his leg work!! haha Don't know who got credit for the sale, but..... she was on top her game!!! Its the 3rd Mazda I've bought from Stevenson in 2 years, and it went well again!!! From the top to out the door.... we had a great experience and dealt with some great smiling folk! WOW!!! Brittany kept me rolling out on the lot.... She's a hustler....meaning , she was running back and forth getting different keys to different cars... Royce, with the country going on, is just an outstanding person!! Kept on coming by making sure we were smiling....After we had decided to buy,,,,The finance guy saw me waiting from across the street, he wasn't busy, so he called over and said he could handle it. This was Dustin. I had dealt with Dustin on my other 2 purchases, and thought he did a great job.....Last night he was just as cool and calm while explaining everything to me. Had me rolling in the office with his wit and humor!!! Absolutely the right guy to be doing what he is doing! Business like but witty and funny ....Great combination!! He was very expedient with my purchase as he knew I was dealing with some back pain from an ailment I have! I couldn't comment any higher or give a better review of my experiences with any other dealer and it's employees. I have bought 11 trucks and cars from a more southern dealer down highway 17 in the past 21 years, I am now up to 3 with Mazda.......as far as my experience is concerned they have taken over the reigns of landing my business and my families business in car buying in the future. Thank you so much Brittany Bowes-Royce Autry-Dustin Davis for making my car buying experience a good time! You will get more business from my family, I guarantee that!!! BRAVO-KUDOS!!!! David Call More

Always benchmark Service I have bought 5 cars from this dealer over the years and a large part of the reason I keep going back is because of their service....especially since I have bought 5 cars from this dealer over the years and a large part of the reason I keep going back is because of their service....especially since Howard has been there. More

Great salesperson, honest and straight forward and she got me out of the door in a reasonable amount of time to purchase a new car. salesperson, honest and straight forward and she got me out of the door in a reasonable amount of time to purchase a new car. More

Sales Transaction Experience Found Sales Consultant Britany Bowes to be very qualified and good analyst for my son's purchase of a used Mazda. She listened and acted appropriately Found Sales Consultant Britany Bowes to be very qualified and good analyst for my son's purchase of a used Mazda. She listened and acted appropriately to make the numbers work, skipping the "dealer math" routines prevalent at most dealerships. The finance and business staff made things work despite the expected limits of a Saturday transaction. Let her assist your search. More