
Stevenson-Hendrick Mazda of Wilmington
Wilmington, NC
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I just took my car and to the dealership for an oil change. I was greeted as soon as I got there and my car was quickly taken in for Servicing. I was in and out within about an hour, no surprises and I change. I was greeted as soon as I got there and my car was quickly taken in for Servicing. I was in and out within about an hour, no surprises and I was on my way. More
I recently purchased a 2020 CX5 and the process and transaction was handle professionally and the staff could not have done better . I had my first service and the service team was wonderful from start transaction was handle professionally and the staff could not have done better . I had my first service and the service team was wonderful from start to finish . I would highly recommend this dealership if in the market for a new vehicle . More
They are always very thorough and addresses my concerns with professional, friendly with that personal touch!! I will definitely buy my next Mazda from them!!! with professional, friendly with that personal touch!! I will definitely buy my next Mazda from them!!! More
We had to take our new Mazda in to have the side rails installed. Due to time restraints, it could not be completed the day we purchased the car. The service team was friendly and completed the work pro installed. Due to time restraints, it could not be completed the day we purchased the car. The service team was friendly and completed the work promptly. The service follow up was exemplary. All my questions were answered and the team at Mazda did everything they could to assure my satisfaction. Very impressive! More
So far my experience with the dealer has been very positive. Most recent working with Heather in service was very good. Prompt greeting, kept me informed throughout the visit as to status. positive. Most recent working with Heather in service was very good. Prompt greeting, kept me informed throughout the visit as to status. More
Everyone at Stevenson is so helpful and courteous. Replaced a recall part as I waited in their lovely waiting room. Thank you for superior service. Replaced a recall part as I waited in their lovely waiting room. Thank you for superior service. More
Jorge is a great person to buy a car from! He is courteous, listens to your needs, very knowledgeable of the product, and wants to make sure you are happy with your car purchase. I bought a Tesla fr courteous, listens to your needs, very knowledgeable of the product, and wants to make sure you are happy with your car purchase. I bought a Tesla from this dealership, and he had his associate Logan help with explaining the car. Both guys were exceptional!! More
Thank you to Cody, who went above and beyond to make sure our first service visit on our new CX-5 was flawless. I would strongly recommend this dealership! our first service visit on our new CX-5 was flawless. I would strongly recommend this dealership! More
My service appointment never took place because the service department wasn’t open when I arrived? I arrived 15 minutes early for my 8:00 am appointment and no one was there to greet me so I waited for service department wasn’t open when I arrived? I arrived 15 minutes early for my 8:00 am appointment and no one was there to greet me so I waited for another 10 minutes , still no one was there to acknowledge my presence. I had to have my vehicle serviced at Midas whom did a Excellent job. More
Second purchase from Royce and it was just as seamless as the first. Overall great experience. Will definitely be back for any future car buying needs!! the first. Overall great experience. Will definitely be back for any future car buying needs!! More