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Stevenson-Hendrick Mazda of Wilmington

Wilmington, NC

4.9
976 Reviews

5911 Market St

Wilmington, NC

28405

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Showing 976 reviews

February 24, 2021

Very friendly and very professional. The sales consultant that worked with me helped me out with all of my questions and made the whole experience of buying a car go very smoothly. I highly recommend this de More

by Teyshan_rainey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Williams
Feb 26, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Teyshan, we're so pleased to know your experience with Reggie was a smooth as your brand-new car drives! We really appreciate your sharing such outstanding feedback with us at Stevenson-Hendrick Mazda & look forward to seeing you soon in Service for a visit just as courteous!

February 23, 2021

I was very pleased with service I received at Stevenson-Hendricks Mazda! Jorge took the time to make sure I got just what I needed, and the finance department went the extra mile and got me quali More

by Kharrelson1329
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge
Feb 26, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Keith, thank you so much for such kind words on behalf of Jorge - at Stevenson-Hendrick Mazda, we always go the extra mile to ensure you're driving in style! We really appreciate you sharing your earnest feedback with us & look forward to seeing you soon in Service for a visit just as pleasant!

February 23, 2021

We had a great experience here today. David was our sales consultant this afternoon and he was nothing but amazing and patient. From the test drive to the signing of the last paper this experience was fantas More

by janie.gross21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Epps
Feb 26, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Janie, thank you so much for such kind words on behalf of David - from the time you arrive, we strive to always go above & beyond for your brand-new drive! We really appreciate you sharing your fantastic feedback with us at Stevenson-Hendrick Mazda & look forward to seeing you soon in Service for a visit just as amazing & accommodating!

February 22, 2021

My experience with dealers has been mixed, but I’ve never had a problem with Stevenson. Never a hard sell and the service department never oversells—they give you what you need at a reasonable price. More

by Dan B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Feb 24, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Dan, at Stevenson-Hendrick Mazda, we keep our prices low, but never your customer-oriented experience! We really appreciate you taking your time to share such outstanding feedback on behalf of Heather & look forward to seeing you again soon in Service!

February 20, 2021

Professional service. Our salesperson Reggie was very informative and answered all of my questions about the car. No high pressure to buy. Happy with the whole experience More

by Adelemonmouth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie and Paul
Feb 22, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Thank you so much for taking the time to let us know about your recent experience. Reggie does a great job and I am so happy he had the opportunity to help you. We look forward to seeing you in the service department!

February 16, 2021

I trust the Stevenson- Hendrick dealership in Wilmington to keep my Mazda in top shape ! Heather and the whole team are immediately welcoming and friendly, explaining what my car needs, and provide me with More

by SSHZoom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Feb 19, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Your overall satisfaction is our top priority at Stevenson-Hendrick Mazda - you never have to sit & worry, but trust that you'll always receive our stand-up experience! Thank you so much for taking your time to share your feedback on behalf of Heather & our Service team. We look forward to welcoming you again soon in Service for a visit just as awesome & comfortable!

February 04, 2021

First service on my Mazda Miata at Stevenson-Hendrick and it was excellent. Great service and reasonable amount of time. Excellent experience and I highly recommend Stevenson-Hendrick service department More

by blackeye0728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Gagnon
Feb 05, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

We're so pleased to know your experience was as excellent as your Miata drives! We really appreciate you taking you time to share your recent visit on behalf of Heather with us at Stevenson-Hendrick Mazda & look forward to seeing you again soon in Service for a visit just as great!

January 30, 2021

Service adviser is always very polite, friendly and informative, keeps me updated on job being done. Technician always get the job well done in the time alloted. More

by Jennie
Recommend Dealer
Yes
Employees Worked With
Heather and Mustafa
Feb 01, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Jennie, no matter the service, we will never change-out our unrivaled, customer-oriented experience at Stevenson-Hendrick Mazda! Thank you so much for taking your time to share such great feedback on behalf of Heather & Mustafa with us. We look forward to seeing you again soon in Service for a visit just as prompt & attentive!

January 28, 2021

Just bought CX5 Mazda. Salesman Jorge and Hendrix made car buying a positive experience. The CX5 has looks, class, safety, pep and fun to drive. Happy Happy so far. More

by Boston Bean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge, T.S. et al
Feb 01, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Bill, we really appreciate your positive feedback & very much care to know about your recent visit. Please contact our General Manager, Tracy, directly via 910-550-3807 at your earliest convenience to discuss further of how we can better shape your Magic Mazda experience to ensure your overall satisfaction!

January 26, 2021

Took 2024 cx5 in for oil change and inspection..happily in and out within an hour as needed for my schedule. Manager gifted me with $10 online coupon I had missed..that was nice surprise. Dealership immacu More

by VB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah, Cody and Logan
Jan 28, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

It's no surprise Jeremiah, Cody, & Logan always strive to ensure your customer-oriented experience as promptly as your service - we're so pleased to know our team gifted you a $10 coupon with a 10/10 visit! Thank you so much for taking your time to share such outstanding feedback, especially on behalf of our brand-new dealership, with us at Stevenson-Hendrick Mazda. We look forward to welcoming you again soon in Service!

Jan 28, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

It's no surprise Jeremiah, Cody, & Logan always strive to ensure your customer-oriented experience as promptly as your service - we're so pleased to know our team gifted you a $10 coupon with a 10/10 visit! Thank you so much for taking your time to share such outstanding feedback, especially on behalf of our brand-new dealership, with us at Stevenson-Hendrick Mazda. We look forward to welcoming you again soon in Service!

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