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Stevenson-Hendrick Mazda of Wilmington

Wilmington, NC

4.9
979 Reviews

5911 Market St

Wilmington, NC

28405

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Showing 979 reviews

August 31, 2021

Everyone friendly and honest! Service dept got me in and out on time as promised. Parts dept also very helpful and honest. Provided expert advice on how to install a roof rack. Got a free appraisal. Would d More

by Agiven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey, Alexandria, Harry
Sep 02, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Al, at Stevenson-Hendrick Mazda, we strive to always to have you out as promised & keep you in on just that customer-oriented experience! Thank you so much for sharing such stellar feedback with us on behalf of Trey, Alex, & Harry, especially of our team's character. We look forward to welcoming you again soon!

August 31, 2021

This is the BEST dealership in Wilmington! The service department is wonderful! Cody and Jeremiah are both so kind and always take care of my car. I know I can depend on them. I won’t take my car to anyon More

by Apittman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cody and Jeremiah in the Service Dept.
Sep 02, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

At Stevenson-Hendrick Mazda, Jeremiah & Cody know our cars as thorough as they know how to deliver just the BEST experience you & your cars deserve! :) We really appreciate you taking your time to share such stellar feedback with us & look forward to seeing you again soon in Service!!!

August 31, 2021

Amazing service and staff… Heather and Jeremiah went the extra mile. I highly recommend Stevenson Hendrick Mazda of Wilmington!! You will not be disappointed.I give this a five star rating… More

by Pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather / Jeremiah
Sep 02, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Pam, at Stevenson-Hendrick Mazda, Heather & Jeremiah always go the extra mile to ensure just that customer care & your smile! We really appreciate you taking your time to share such amazing feedback with us & look forward to welcoming you again soon in Service!

August 31, 2021

I am really enjoying my 2021 Mazda CX-5. Parker was with us through the whole decision making and final purchase process. He is professional, knowledgeable, friendly and helpful. He even took the time for a More

by The Simko’s
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parker, Tracy, Paul
Sep 02, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Jeanette & George, at Stevenson-Hendrick Mazda, we always look forward to working with you every right, and left, turn of the way! Thank you so much for sharing such kind feedback with us on behalf of Parker, Tracy, & Paul. We look forward to seeing you both again soon when the third time's a charm! ;)

August 30, 2021

Timely, professional, easy to schedule, friendly staff. Every time I go. More

by mjobrien13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Aug 31, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Michael & Darlene, we're so pleased to know that your experience with JT, Madison, Brian, Cody, Heather, & Trey is just as smooth as your brand-new Mazdas drive! We look forward to welcoming you both again soon in Service for a visit just as professional!

August 28, 2021

The people are great! They keep you aware of everything going on with your vehicle and try to make you feel at home while you wait. More

by Greenforyo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Gagnon
Aug 30, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Michael, we're so pleased to know that your experience with Heather, Cody, Trey, & Logan is just as great as your brand-new Mazda drives! We always look forward to making you feel at home with our Stevenson-Hendrick Mazda family again soon!

August 25, 2021

Nick and heather were awesome! It is because of them that I will be buying my next car from here! More

by stowelltim79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick heather and alex
Aug 30, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Tim, we're so pleased to know your experience with Heather, Nick, Alex, & our team are as awesome as your Mazda! We really appreciate you taking your time to share such stellar feedback with us at Stevenson-Hendrick Mazda & look forward to welcoming you again soon in Sales!

August 21, 2021

Heather is Amazing...kind and helpful!The entire service Heather is Amazing...kind and helpful! The entire service staff was on point and the price was fair. Nothing but great experiences with Mazda of Wi More

by nelson.beaulieu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Gagnon
Aug 24, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Nelson, at Stevenson-Hendrick Mazda, Heather, Royce, & our team are always on-point in delivering just that out-of-this world experience! We really appreciate you taking your time to share such amazing feedback with us & look forward to seeing you again soon in Service!

August 21, 2021

These guys saved our vacation! We drove in from NYC and our CX5 needed some attention. We arrived without an appointment and they were able to accommodate us and take care of our issue. They were all warm, More

by FranRosario0228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department Crew
Aug 24, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Francisco, thank you so much for sharing such warm praise on behalf of Trey with us at Stevenson-Hendrick Mazda - no matter how long your vacay, just our customer-orientated experience is always here to stay! We look forward to welcoming you & your family again next year for a visit just as attentive!

August 20, 2021

The team was great, treated me with care and respect! They always greet me with a smile and are very helpful! I drive all the way from jville to this Madza for that reason! More

by Penniebham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey, Alex,Madison, whole service depart!
Aug 24, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Pennie, at Stevenson-Hendrick Mazda, Trey, Alex, & Madison always go the extra mile to ensure just that customer care & your smile! We really appreciate you taking your time to share such great feedback with us & look forward to welcoming you again soon in Service!

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