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Stevenson-Hendrick Mazda of Wilmington

Wilmington, NC

4.9
979 Reviews

5911 Market St

Wilmington, NC

28405

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Showing 979 reviews

November 17, 2021

By far the BEST experience I have EVER had!! Absolutely AMAZING staff.. VERY knowledgeable and the BEST customer service I have ever received! I just want to THANK Royce Autry and Paul Ferrarese for going More

by ashleah1980
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Royce Autry/ Paul Ferrarese
Nov 19, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Ashley, thank you so much for taking your time to share absolutely the BEST feedback with us - at Stevenson-Hendrick Mazda, Royce & Paul always go out of their way to make your day :) We look forward to welcoming you again soon in Service for a visit just as amazing!

November 13, 2021

Received great service. The service advisor, Heather, was knowledgeable and courteous. Nice waiting area. Staff appeared very professional. More

by jvarrone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Nov 14, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

James, at Stevenson-Hendrick Mazda, Heather, Trey, & Cody know our cars as thorough as they know how to deliver just that great experience you & your Mazda deserve :) We really appreciate you taking your time to share with us & look forward to seeing you again soon in Service!

November 13, 2021

I had a fantastic experience purchasing a new vehicle from Stevenson Hendrick Mazda. The facility is top notch and on par with German luxury brands, as well as Mazda’s product offerings. The staff was ex More

by Happycamper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison McLane, Alex Churchill, TJ
Nov 16, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Eric, at Stevenson-Hendrick Mazda, leave it to Royce, Logan, Alex, TJ, & Madison to deliver a wealth of information & just that priceless experience without the pain of German costs! We really appreciate you taking your time to share such fantastic feedback with us, especially on behalf of the Mazda brand, at Stevenson-Hendrick Mazda & look forward to welcoming you again soon in Service for a visit just as sweet! :)

November 13, 2021

This is my second time working with Stevenson Hendrick Mazda and every time I’ve had a great experience. I went in to sell my vehicle and was helped by Alexandria. Alex was very kind, courteous, and knowl More

by Braxton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Churchill
Nov 16, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Braxton, thank you so much for taking your time to share with us - no matter what service, you can always rely on Alex, TJ, & Tracy to deliver just that genuinely stellar experience at Stevenson-Hendrick Mazda! We look forward to welcoming you again soon when the third time's the charm ;)

November 11, 2021

Working with Madison, Leah, and Brian made buying our new Mazda a pleasurable experience. They were knowledgeable and were able to answer all our questions. I would highly recommend this dealership. More

by Dubsmen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison, Leah, Brian
Nov 13, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Glenda & Alan, we're so pleased to know your experience with Leah, Brian, & Madison is as terrific as your brand-new car looks! We really appreciate you taking your time to share your feedback with us & look forward to seeing you again soon in Service!

November 09, 2021

Great car buying experience! The employees at Hendrick Stevenson’s Mazda are very kind and helpful. They helped me look all day for a car and worked with me on the price. I am 18 and was very nervous to g More

by Matt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Thorpe, TJ
Nov 10, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Matt, thank you so much for taking you time to share such great feedback with us at Stevenson-Hendrick Mazda - no matter your age, Alex & TJ ensure a lifetime of just that fun, customer-oriented experience! We look forward to welcoming you again soon in Service!

November 08, 2021

Excellent experience with the Stevenson-Hendricks team. I purchased one of their pre-owned vehicles and the experience could not have gone more smoothly. I was purchasing the vehicle from out of state and th More

by kvas89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Davis, Paul Ferrarese
November 07, 2021

They are truly one of a kind dealership from Tracy(Manager)to each and everyone of the staff. They show you they care whether you're buying a car or having it serviced. They make you feel import More

by lynn2777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison,Tracy,Royce,Paul,Heather,Trey and Cassie
Nov 08, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Lynn, no matter the time of year, Royce, Madison, Tracy, Paul, Cassie, Heather, & Trey always strive to treat you to an experience & deals as sweet as Halloween :) We really appreciate you taking your time to share such kind feedback with us at Stevenson-Hendrick Mazda & look forward to welcoming you again soon as a part of our family for just that awesome visit!!! 🥰

November 04, 2021

I just bought my Mazda CX-5 2020 and absolutely pleased with the service from start to finish on my purchase of my new vehicle. The financing department were very helpful and the service department were wo More

by Jesse Langston
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey
Nov 06, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Jesse, thank you so much for sharing the best feedback with us - at Stevenson-Hendrick Mazda, Trey always takes his time to ensure just that timeless experience for you & your brand-new Mazda! :) We look forward to welcoming you again soon in Service!

November 04, 2021

One of the most professional and courteous dealerships I have experienced! Customer is treated as #1!! More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey
Nov 06, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Michael, thank you so much for taking your time to share your feedback with us - as the #1 in reputation, Reggie, Cody, & Trey always deliver just that customer-oriented experience for #1 customers like you! :) We look forward to seeing you again soon in Service!

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