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Stevenson-Hendrick Mazda of Wilmington

Wilmington, NC

4.9
979 Reviews

5911 Market St

Wilmington, NC

28405

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Showing 979 reviews

November 23, 2021

Alex was professional, attentive and very thorough in my dealings with her on the appraisal and resale of my car. She is more than courteous and friendly and I recommend her highly More

by patrickkelly647
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex
Nov 25, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Patrick, no matter what service, you can always rely on Alex to deliver just that courteous experience at Stevenson-Hendrick Mazda! We look forward to seeing you again soon in Service!

November 23, 2021

Wonderful experience working with Natalia while buying my new CX9! Would definitely recommend this dealership and Natalia to assist you. She made my buying experience stress-free and simple. More

by amcgilvary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalia and Jared
Nov 23, 2021 -

amcgilvary responded

Wonderful Buying Experience, Thank you.

November 22, 2021

Second time in 2021 car purchase from Stevenson-Hendrick Mazda. Great experience end to end from both Jarrett and Jarred More

by LUke G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett, Jarred
Nov 25, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Luke, from the beginning at Stevenson-Hendrick Mazda, just that great experience never ends with JT & Jared! We really appreciate you taking your time to share with us & look forward to when the third time's a charm ;)

November 20, 2021

Best service experience we've ever had at a dealership. We will be returning for our next PM service. More

by nancytwo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather, Madison
Nov 22, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Nancy, thank you so much for taking your time to share such stellar feedback with us at Stevenson-Hendrick Mazda - no matter the service, Heather & Madison always maintain just the best experience for both you & your car! We look forward to seeing you again soon in Service!

November 19, 2021

All of the service people are incredibly friendly, knowledgeable, and courteous! Madison, Trey, and Cody made my day recently with their positive energy and attitude. More

by Kcklein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison, Trey, Cody
Nov 19, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Kris, at Stevenson-Hendrick Mazda, Madison, Trey, & Cody always strive to make your day with energy as radiant as your Crystal White Mazda :) We really appreciate you taking your time to share such stellar feedback with us & look forward to welcoming you again soon for our electric line-up!

November 19, 2021

Friendly group of employees, they were very Knowledgeable about vehicles they work on and I will definitely be back More

by jaleel etienne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey
Nov 20, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Jaleel, at Stevenson-Hendrick Mazda, Trey & Jeremiah know our cars as thorough as they know how to deliver just that outstanding experience you & your Mazda deserve! We really appreciate you taking your time to share with us & look forward to welcoming you again soon in Service!

November 19, 2021

Checked in with Heather for fast, courteous oil change. In and out in 1.25 hrs. More

by JavaILM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Gagnon
Nov 20, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Javal, as quick as your service with Heather is, just that stellar experience lasts a lifetime our team! We really appreciate you taking your time to share with us at Stevenson-Hendrick Mazda & look forward to seeing you again soon in Service!

November 19, 2021

Friendly, seemed efficient. Did not try to sell me stuff I did not need. Car was finished when they said it would be. More

by Quilter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Nov 20, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Diane, from the start at Stevenson-Hendrick Mazda, Heather is never finished ensuring just that stellar experience for you & your Mazda :) We really appreciate you taking your time to share with us & look forward to seeing you again soon in Service!

November 18, 2021

Friendly, knowledgeable, upfront pricing. I am very happy with their service and will be using them in the future More

by Chris222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Nov 19, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Chris, thank you so much for taking your time to share such kind feedback - at Stevenson-Hendrick Mazda, Heather is always upfront ensuring just that customer-oriented experience! We look forward to welcoming you again soon in Service for a visit just as transparent!

November 17, 2021

Knowledge on their vehicles, many to choose from. Very personable and willing to help the customer. More

by Brittneybatson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce
Nov 19, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Brittney, we're so pleased to know your experience with Bryce & Jared is as stellar as your brand-new Mazda drives! We look forward to seeing you again soon in Service for a visit just as attentive!

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