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Stevenson-Hendrick Mazda of Wilmington

Wilmington, NC

4.9
979 Reviews

5911 Market St

Wilmington, NC

28405

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Showing 979 reviews

November 29, 2021

Back at Mazda before Christmas, great to see familiar faces. Giving TJ a reindeer yellow duck. Madison is THE BEST. Jeremiah has the best beard in the USA 🎅🏽🎅🏽🎅🏽 More

by CellaHill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison, TJ, Jeremiah
Nov 30, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Cynthia, at Stevenson-Hendrick Mazda, every day's Christmas for TJ, Madison, & Trey with such joyous customers like you, your reindeer duck, & Jeremiah's unrivaled beard ;) We really appreciate you taking your time to share the BEST feedback with us & look forward to greeting you with Merry Mazda Me mories again soon💝

November 28, 2021

Everyone at the dealership went out of their way to ensure that we were happy with our purchase. The entire buying experience was great. More

by Joy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Royce, Traci & Madison
Nov 30, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Erin & Madi, thank you so much for taking your time to share your great feedback with us - at Stevenson-Hendrick Mazda, Royce, Madison, & Tracy always go out of their way to make your day :) We look forward to seeing you again soon in Service for a visit just as stellar!

November 28, 2021

Great customer care. My second time at this dealer, worked with Trey S. Both times. You can trust Trey. xxxx give you the straight and practical advice on necessary service requirements. If your More

by Agiven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Churchill, Trey Sanders
Nov 30, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Al, at Stevenson-Hendrick Mazda, Trey & Alex know our cars as thorough as they know how to deliver just that transparent customer care you & your Mazdas deserve! We really appreciate you taking your time to share with us & look forward to welcoming you again soon when the third time's a charm ;)

November 27, 2021

The service team and the service team was fantastic. I would recommend Reggie and the team to anyone looking to buy a new car. More

by Shilo0415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie, Trey, Heather, Cody
Nov 30, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

We're so pleased to know your experience with Reggie, Trey, Heather, & Cody is as fantastic as your brand-new Mazda drives! We look forward to seeing you again soon for service!

November 27, 2021

As a Senior Citizen navigating by myself in this busy wireless world, I particularly appreciate the customer care provided by this Service Center. Trey managed to answer all of my concerns without makin More

by Livelee2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Sanders and Madison, from the Service Department, and Natalia Calvo, who worked on an upgrade (almost) too good to resist!
Nov 30, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Barb, no matter the department, you'll never have trouble navigating to Trey, Cody, Madison, Natalia, & Alex at Stevenson-Hendrick Mazda for the best customer care you'll ever find :) We really appreciate you taking your time to share such praise with us & look forward to welcoming you again soon in Service!

Nov 30, 2021 -

Livelee2 responded

Please extend my special thanks to Natalia and Madison as well. They seem to have been omitted in my posted response. Thanks!

November 26, 2021

Don at Hendricks Mazda was fantastic! Paul the finance guy was great, getting me a better deal than I expected!! More

by davidstern_2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Maltarich & Paul Ferrarese
Nov 30, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

David, no matter the car, Don, Paul, & Jared always strive to deliver just that fantastic experience at Stevenson-Hendrick Mazda! We appreciate you taking your time to share with us & look forward to seeing you again soon in Service!

November 25, 2021

Heather is the greatest. She does just what she needs to do to make the customer happy. She is courteous, kind and definitely knows her job. I know things will get done when she is taking care of me and my More

by krich3727@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Gagnon
Nov 30, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Kathy, at Stevenson-Hendrick Mazda, Logan, Brian, Jeremiah, Heather, Cody, & Madison know our cars as thorough as they know how to deliver just that gem of an experience you & your Mazdas deserve :) We really appreciate you taking your time to share such praise with us & look forward to welcoming you again soon for the greatest service!!!

November 24, 2021

Had the opportunity to work with Don Maltarich as my salesman. Don went out of his way to find the exact model of Mazda I was looking for. Once I realized I wouldn’t be getting a new car off the lot, Do More

by Ileftareview
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Maltarich, Paul, Jared
Nov 25, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Colton, we couldn't have asked for more thorough feedback - no matter the car, your search for just that outstanding experience with Don, Jared, & Paul at Stevenson-Hendrick Mazda is never far! We look forward to seeing you again soon in Service for a visit just as accommodating!

November 24, 2021

Heather was very helpful and professional. My car was serviced in just over an hour while I waited and I'm always happy with my Mazda service experience. More

by JavaILM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Gagnon
Nov 27, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Javal, as quick as your service with Heather is, just that stellar experience lasts a lifetime our team! We really appreciate you taking your time to share with us at Stevenson-Hendrick Mazda & look forward to seeing you again soon in Service!

November 23, 2021

Excellent Customer Service . Everyone is always friendly and helpful. Always a great visit. Last visit was for a oil change and tire rotation and I was in and out in one hour and 15 minutes. Highly recomme More

by Tweet275
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey
Nov 25, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Maureen, thank you so much for taking your time to share such stellar feedback with us at Stevenson-Hendrick Mazda - no matter the service, Logan, Tracy, Cody, Heather, & Trey never change-out just that customer-oriented experience! We look forward to welcoming you again soon in Service!

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