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Stevenson-Hendrick Mazda of Wilmington

Wilmington, NC

4.9
979 Reviews

5911 Market St

Wilmington, NC

28405

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Showing 979 reviews

December 08, 2021

Very helpful. Worked with me to find the right loan for me. Helped suggest warranty plan plan that worked for me. More

by frank4cigars
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Royce, Jared, Cody and Trey
Dec 10, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Frank, thank you so much for taking your time to share your feedback with us - at Stevenson-Hendrick Mazda, just that accommodating experience lasts a lifetime with Royce, Jared, Paul, Trey, & Cody at Stevenson-Hendrick Mazda! We look forward to welcoming you again soon in Service!

December 08, 2021

Helpful and friendly staff. Great customer service. I'm always satisfied with the servicev I receive. More

by mlsn47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey, Royce
Dec 10, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Mary, we're so pleased to know your experience with Trey & Royce is as great as your Mazdas drive :) We look forward to welcoming you again soon in Service!

December 05, 2021

Pleasant, fast, honest, excellent service. Finally a car dealer that really cares about their customers. More

by JBR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather, and Trey
Dec 06, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

John, at Stevenson-Hendrick Mazda, Heather & Trey couldn't create just that excellent experience without such pleasant customers like you! We really appreciate you taking your time to share with us & look forward to welcoming you again soon in Service!

December 03, 2021

Very pleasant and kind people who were not pushing me to buy. Instead they helped me find exactly what I was looking for and gave me an awesome deal towards my trade in. Constant contact with me yo work wit More

by glennd119
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce
Dec 06, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Glenn, we're so pleased to know your experience with Bryce & Tracy is as easy as your brand-new truck drives! We look forward to welcoming you again soon in Service for a visit just as awesome!

December 03, 2021

From the first day I went there I dealt with a sales lady named Natasha who is very nice and very pleasant and very helpful. I went back the next day to have Apple play installed in my CX five and I dealt wi More

by jmijoas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison
Dec 03, 2021 -

jmijoas responded

I really appreciated and enjoyed my interaction with Madison she was very personable and very knowledgeable about my vehicle . Your dealership should be very thankful for Madison.

December 03, 2021

Royce Autry was very helpful in finding the type of car I wanted. F and I also informative and helpful. More

by tim.norling41
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Royce Autry Jared Hagenbuch
Dec 04, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Tim, thank you so much for taking your time to share such stellar feedback with us - no matter how far the search, you can always find just that customer-oriented experience with Royce, Jared, Heather, & Cody at Stevenson-Hendrick Mazda! We look forward to welcoming you again soon in Service!

Dec 04, 2021 -

tim.norling41 responded

I must pay for my current car before I buy another from Royce.

December 02, 2021

Called the dealership the day before and told them exactly what i wanted and drive off with the car and a way better deal i could’ve imagined, thanks to the manager Logan, the sales consultant Nabil a More

by adrian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan, Nabil, Paul
Dec 04, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Adrian, thank you so much for taking your time to share the best feedback with us - at Stevenson-Hendrick Mazda, Nabil, Logan, & the Genius, Paul, always ensure you drive-off in style with a smile :) We look forward to welcoming you again soon in Service!

November 30, 2021

I just want to give a special thanks to Nabil who help me with the purchase of my car. He even went and got me coffee and delivered the car to me. Now THAT IS SERVICE! More

by Paulsmith1752
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nabil and the Finance Mgr
Dec 01, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Paul, a welcome as warm as your coffee is always here for you with Nabil & TJ at Stevenson-Hendrick Mazda :) We really appreciate you taking your time to share such sweet feedback & look forward to seeing you again soon in Service for a visit just as special!

Dec 01, 2021 -

Paulsmith1752 responded

Many Thanks

November 29, 2021

Was the most Custer experience that I have had ever in 64 years being alive from Alex my salesman to the lady in repair, to the gentleman in mechanic, the gener manager in sales, we were so happy with all of More

by thomassilverioTom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The general manager to Alex in sales to the lady in customer service
Nov 30, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Judith & Tom, no matter the time, Alex, Brian, TJ, Jeremiah, Heather, Madison & our Stevenson-Hendrick Mazda team strive to ensure just that customer-oriented experience all year round! We really appreciate you taking your time to share such praise with us & look forward to seeing you again soon in Service for a visit just as lively!

November 29, 2021

Just purchased a used Ford Raptor from this dealership and had a wonderful experience. Our sale person, Nabil, displayed the utmost professionalism in handling our sale. More

by jpio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nabil, Max
Nov 30, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

John, we're so pleased to know Nabil, Max, Logan, & TJ helped you out of your trade & drive into the New Year with your brand-new truck! We look forward to seeing you soon in Service for a visit just as professional!

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