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Stevenson-Hendrick Mazda of Wilmington

Wilmington, NC

4.9
979 Reviews

5911 Market St

Wilmington, NC

28405

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Showing 979 reviews

December 21, 2021

Great service - very professional and friendly ! Heather and Cody were fantastic - highly recommend them and their dealership ! More

by Go Navy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather and Cody
Dec 23, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

At Stevenson-Hendrick Mazda, Heather & Cody always strive to deliver just that stellar customer care for both you & your car! We really appreciate you taking your time to share with us & look forward to welcoming you again soon in Service!

December 21, 2021

I had a wonderful experience at this dealership. They made car buying not so scary and worked with me on the terms I had set. They listened and didn’t brush me off because I’m not a well-off big spender. More

by Lonifriend
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah, Paul
Dec 23, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Loni, at Stevenson-Hendrick Mazda, Leah, Jared, & Paul always take a deep dive into ensuring just that catch of a considerate experience for your budget & desires ;) We really appreciate you taking your time to share such kind praise with us & look forward to welcoming you again soon for Service jus t as smooth!

December 20, 2021

Friendly knowledgeable staff. Nice clean facility. Easy check in and out process. A painless good experience. More

by captainwest.mw
Recommend Dealer
Yes
Employees Worked With
Jeremiah, Heather
Dec 21, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Martin, thank you so much for taking your time to share with us, especially on behalf of our brand-new dealership - at Stevenson-Hendrick Mazda, Heather & Jeremiah are always in on ensuring just that outstanding experience for you & your Mazda! We look forward to seeing you again soon in Service!

December 20, 2021

I’ve been very satisfied with them so far. I will see how this first scheduled service goes. More

by Don.kellam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan
Dec 22, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Don, no matter the service, leave it to Parker, Brian, & Logan to always go far above your expectations & deliver just that stellar experience for you & your brand-new Ranger! We look forward to seeing you again soon in Service!

December 19, 2021

We really had a great experience from our salesperson, Josh to the General Manager, Tracie, the financial representative, Paul and our auto care person, Madison who walked us through the workings of the a More

by jmlbrads
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh, Tracie, Paul, Madison
Dec 21, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Joan & James, from the moment you walk through the door at Stevenson-Hendrick Mazda, Josh, Tracy, Paul, & Madison strive to make your whole experience a walk through the park! We really appreciate you taking your time to share such wonderful feedback with us & look forward to welcoming you both again soon in Service!

December 18, 2021

Very courteous and helpful. Kept me up to date on car diagnostics and service needed. Service completed in a timely manner. More

by sddownie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather and Jeremiah
Dec 21, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Stephanie, thank you so much for taking your time to share with us at Stevenson-Hendrick Mazda - as timely as your service is complete, Heather & Jeremiah ensure a lifetime of just that accommodating experience! We look forward to welcoming you again soon in Service!

December 18, 2021

Been a service customer for 5 years with my CX9 &MX5 and Been a service customer for 5 years with my CX9 & MX5 and have always been highly satisfied with customer service and quality of work performed. The More

by TAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather, Trey, Cody
Dec 21, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Tal, thank you so much for taking your time to share such top-notch feedback with us on behalf of Heather, Trey, Cody, & our team, especially of our brand-new dealership, at Stevenson-Hendrick Mazda! We look forward to welcoming you for another 5 years & beyond with just that 5-star experience!

December 17, 2021

Excellent customer service. All staff I have dealt with Excellent customer service. All staff I have dealt with are knowledgeable and follow through with requests. More

by Mullyhahn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Dec 18, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Cathy, at Stevenson-Hendrick Mazda, Royce, Tracy, Heather, & Cody know our cars as thorough as they know how to deliver just that excellent customer care you & your Mazda deserve! We really appreciate you taking your time to share with us & look forward to seeing you again soon in Service!

December 17, 2021

Purchased a 2017 Jeep Wrangler. Process was 5-star all the way through. Great deal, great folk. Max Cunningham was awesome as was the rest of the entire staff!! More

by Pete N
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Cunningham
Dec 19, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Donna & Pete, all the way around at Stevenson-Hendrick Mazda, Max, Brian, & our team always strive to deliver just that awesomely stellar experience! We really appreciate you taking your time to share with us & look forward to welcoming you both again soon in Service!

December 16, 2021

Very nice easy to work with! Leah was fantastic customer service and special care for details More

by kevin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah Jensen
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