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Stevenson-Hendrick Honda Wilmington
Wilmington, NC
1,811 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,811 reviews
March 15, 2016
Fantastic service dept. The service dept. people have great attitudes and also do a really good job explaining things in great detail!! They try their best to get you in and The service dept. people have great attitudes and also do a really good job explaining things in great detail!! They try their best to get you in and out as quickly as possible so that you never have to waste a whole day waiting around on your car!! More
by SyNdI
Employees Worked With
Chadwick Brown
March 01, 2016
Bought a new car: Pretty Blue CRV. When purchasing the car, it was first very saddening that my 2010 Camaro was worth so little. I thought it would be OK since they were giving me some When purchasing the car, it was first very saddening that my 2010 Camaro was worth so little. I thought it would be OK since they were giving me some great discounts, and it would be an easier car for me to pack grandkids in. I totally love the new car, but when I went to signing, the discounts were not there. Additional charges that were not discussed were there, and even the small promises were forgotten. It was after hours by this time, and what can you really do, your car is already gone and emptied. Don't get me wrong, I love my new car, but OMGolly, we need to see on paper what we will be seeing electronically in signing. The amounts should not be so vastly different. Promises made before signing should be honored at signing. Again, friendly people, and I love my car, but experience, well..... Educational... More
by Patricia
Employees Worked With
Gregg Riverbank, Kennith M Walker and a finance person that I guess removed all my discounts.
February 22, 2016
Great cars to choose from It didn't take me very long to find the perfect car. Stevenson Honda had a great selection to choose from. The sales staff I dealt with was very profe It didn't take me very long to find the perfect car. Stevenson Honda had a great selection to choose from. The sales staff I dealt with was very professional and I enjoyed the experience. NO PRESSURE SALES! Thanks Mr. Babich and Chris. I will buy my next car from you but since it's a Honda it will be awhile. Thanks again guys. I love my car! More
by Smilinjohn
Employees Worked With
George Babich and Chris and the other Chris
February 09, 2016
Excellent Service The Service at Stevenson Honda is excellent. The representatives are attentive to your assessment of service desired. They check your Service Histo The Service at Stevenson Honda is excellent. The representatives are attentive to your assessment of service desired. They check your Service History carefully. All are Customer-oriented. The Service is tand reliable. Thank you for excellent service. More
by oceandriver
Employees Worked With
Chad Brown and Courtesy Van Driver
January 31, 2016
Make Sure You Are Getting The Car You Test Drove After a negotiation session with the Stevenson Honda staff, we finally agreed on a price for the car we test drove. Approximately an hour later we sig After a negotiation session with the Stevenson Honda staff, we finally agreed on a price for the car we test drove. Approximately an hour later we signed a sales contract. The next day at home, we discovered that the VIN number on the sales contract we signed was not the VIN number of the car we test drove and agreed to purchase. When we called the sales person, he indicated they were doing us a favor by giving us another vehicle exactly like the one we test drove but with lower mileage. Assuming this is even legal, not communicating this to us seems like an incredibly bad business practice in our opinion. Despite that, the next day we went to Stevenson Honda to pick up the new car (the one with a different VIN number from the one we had originally test drove). We test drove the car to make sure it was as good a ride as the car we originally test drove. As expected, it drove just fine. However, prior to driving the car home, we found the original car we test drove and compared it with the one we were preparing to drive home. They were not exactly the same. The one we were preparing to drive off the lot did not have wheel locks like our original vehicle. We pointed this out to the staff, they installed the wheel locks, and we drove our new car home. It may not have been the one we had originally test driven, but after the wheel locks were installed it matched up with what we were looking for. The bottom line, if we had not made an effort to check things out, we would've either unknowingly drove off the lot with a car we had not test drove or drove off with a car that didn't quite match up with what we had agreed to buy. In our opinion, not a good performance by Stevenson Honda. More
by upbabble
Employees Worked With
Prefer not to say.
January 28, 2016
Ideal Service I was thoroughly impressed by George Babich's service. He's a wealth of knowledge when it comes to buying a vehicle and he is a great advocate for neg I was thoroughly impressed by George Babich's service. He's a wealth of knowledge when it comes to buying a vehicle and he is a great advocate for negotiating to get the best deal with financing. He's personable and really takes the time to get to know the customer. Thanks George! More
by JHayes
Employees Worked With
George Babich
January 16, 2016
Superior service Have been using Stevenson Honda on and off for many years. having relocated here in 2014, they have become my sole repair shop. Dealing with Chad Brow Have been using Stevenson Honda on and off for many years. having relocated here in 2014, they have become my sole repair shop. Dealing with Chad Brown is a pleasure. he always gives me his best, keeps me informed and ensures I am well taken care of. The waiting room is great, TV there, comfortable chairs, free coffee, and the ability to purchase snacks as desired. Both the waiting rooms and the rest rooms are well maintained In addition to all my regular servicing, I recently bought a complete set of tires from Stevenson. Chad treated me well, the pricing was competitive and the service and follow up service is without equal. Looking forward to buying a car from them because if sales is half as good as service, I know i will be both pleased and well taken. More
by LTCBill
Employees Worked With
Chad Brown
January 07, 2016
Purchased new vehicle Michael, Robert, & Chris were all a pleasure to work with. They were never pushy, and I never felt pressured. I felt like they were working for me and Michael, Robert, & Chris were all a pleasure to work with. They were never pushy, and I never felt pressured. I felt like they were working for me and trying to get me whatever it was I was looking for. A+ for all of them! More
by JDCrabs
Employees Worked With
Michael & Robert (Sales partners), Chris (Finance)
January 03, 2016
In for service over Holidays, Out in two hours. Quick In for scheduled service. Found some additional work during inspections and tests, Did the work authorized quickly and correctly. I'll go back to t In for scheduled service. Found some additional work during inspections and tests, Did the work authorized quickly and correctly. I'll go back to them next time in town. More
by viking teacher
Employees Worked With
Chad Brown
December 31, 2015
dealing with the dealership everyone is very kind and pleasant from the time you walk in until the time you walk out... liked working with George, he was very honest, and if he d everyone is very kind and pleasant from the time you walk in until the time you walk out... liked working with George, he was very honest, and if he didn't know the answer to a question, he would get it for you. Micheal made sure every t was crossed and every i dotted... so no issues with paperwork ...Thank you guys for making this a pleasant experience. More
by dtmartin82
Employees Worked With
George, Michael
