Stevens Creek Subaru
San Jose, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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More issues after service Brought my 2017 Forester (still within warranty) in with warring lights all came on. Not only the dealer didn't know the reason why and went ahead and Brought my 2017 Forester (still within warranty) in with warring lights all came on. Not only the dealer didn't know the reason why and went ahead and replace the battery, my window was not rolling down and left a ding on passenger door and side mirror hub which require q week to repair. After week having it back, just realize my seat memory doesn't work ( will not memorize my seating position). Need to take more time off work to bring the car in for service that was not complete. More
One thing was not told to me. I can't charge my car at a ev charging station. Cannot hook up. (I would not of bought the car if I knew!) Manuel I can't charge my car at a ev charging station. Cannot hook up. (I would not of bought the car if I knew!) Manuel More
Very nice group of people Because our salesperson, Beau and Shane did what it took to get us our Forester, which we love. I have questions from time to time and can easily g Because our salesperson, Beau and Shane did what it took to get us our Forester, which we love. I have questions from time to time and can easily get them answered. More
12,00 mile check up and re-call work went well I was visiting San Jose for a month after driving cross country in my beautiful ice blue outback 3.6. I told them I was to drive back across the coun I was visiting San Jose for a month after driving cross country in my beautiful ice blue outback 3.6. I told them I was to drive back across the country and the very friendly agent made it clear that the car was ship shape for a return trip. I waited for the work to be done and it was finished earlier than predicted. More
Don't go when you got a promotion mail I got a Tire replacement promotion, and went there. However, they tried to Bill me more and added more money on the bills. There is no so called tire I got a Tire replacement promotion, and went there. However, they tried to Bill me more and added more money on the bills. There is no so called tire replacement promotion. Their sales even didn't care about the mail and just sent me a quote. Be careful!!! More
Always quick Whenever I take my 2014 Impreza into Stevens Creek Subaru for any kind of service, they're always polite and treat me well plus they're quick! Whenever I take my 2014 Impreza into Stevens Creek Subaru for any kind of service, they're always polite and treat me well plus they're quick! More
Ok until you pay Perfect until the moment you pay them, ever since having anything done with them is a nightmare and even thinking about needing to reach out to them g Perfect until the moment you pay them, ever since having anything done with them is a nightmare and even thinking about needing to reach out to them gives me anxiety. Employees (service and receptionist sitting in sweatpants) either don’t have a clue either give you wrong information. For real, until you pay, everything is perfect. Then it’s just a nightmare, had a car for a year and dealing with them is painful, give your money elsewhere. More
Subpar service department This dealer is a good place to buy a car as the overall experience is quite pleasant. However stay away from the service department. Slow service, bog This dealer is a good place to buy a car as the overall experience is quite pleasant. However stay away from the service department. Slow service, bogus excuses about what your warranty is covering or not, no update about the status of your car.... More
2017 impreza sport! I recently bought my first car at the Subaru dealership on Stevens Creek and I love my new Impreza Sport Shane Amirkiai was the sales rep who helped m I recently bought my first car at the Subaru dealership on Stevens Creek and I love my new Impreza Sport Shane Amirkiai was the sales rep who helped me he was great he was patient with me and the amount of time we spent getting everything righ. He was very helpful and made it a memorable experience. There wasn't much negotiation on their part as they originally gave a great price. More
Purchased a new Forester We bought our new Forester from Frank over the weekend. He and the rest of the team did a great job and my family and I are very happy with our new ca We bought our new Forester from Frank over the weekend. He and the rest of the team did a great job and my family and I are very happy with our new car More