Stevens Creek Subaru

I went there this week during the pandemic. It's a I went there this week during the pandemic. It's a quick service and on time. The staff are considerable and professional. A pretty good experienc I went there this week during the pandemic. It's a quick service and on time. The staff are considerable and professional. A pretty good experience. More

Jin was a huge part of why we loved our experience at Stevens Creek. He was prompt with showing us any vehicle we wanted and was very patient with our questions and my grocery list of "wants" in a car. H Stevens Creek. He was prompt with showing us any vehicle we wanted and was very patient with our questions and my grocery list of "wants" in a car. He was respectful and never forced us to love a certain car if we weren't feeling it. He made swift price negotiations with his manager and the whole experience took no time at all. A much better experience than my previous Subaru purchase at a different dealership. More

Recall replacement was done well without any problems and on a mutually agreed scheduled.. Wish there was better coordination between national recall team and the dealers on schedules and repair time. on a mutually agreed scheduled.. Wish there was better coordination between national recall team and the dealers on schedules and repair time. More

Always a great experience. Very professional staff throughout the dealership. The friendliness of the entire dealership, from the greeter, people at the payment location, staff walking around made throughout the dealership. The friendliness of the entire dealership, from the greeter, people at the payment location, staff walking around made the experience easy and comfortable especially with all the Covid-19 social distancing and contactless logistics requirements in California. More

Loved our Car buying experience Salesman Hossain and Stevens Creek Subaru was knowledgeable patient and genuine. He never pressured us and when we went home to think on the purchase Salesman Hossain and Stevens Creek Subaru was knowledgeable patient and genuine. He never pressured us and when we went home to think on the purchase he provided us the written offer. We bought our daughter the red Crosstrek at a great price with low stress. Fantastic experience! I would recommend all my friends go to Stevens Creek Subaru More

I always have the best service whenever I have to go to Stevens creek Subaru. Howard has always been there to help me. David Tran has also been helpful and nice to me and also to my sister. Stevens creek Subaru. Howard has always been there to help me. David Tran has also been helpful and nice to me and also to my sister. More

Would not repair struts u see warranty. Would not recommend SUBARU to anyone and already talked other out of buying from Subaru’s after issues buying a car 6 months in. service Dept is a scam, wiped recommend SUBARU to anyone and already talked other out of buying from Subaru’s after issues buying a car 6 months in. service Dept is a scam, wiped my struts and claimed I had no leak. Rep Nicole has a brain of a goldfish. More

Great service during regular scheduled maintenance It was easy to set up the appointment and the service advisor explained the things that will be performed for the regular maintenance and service was It was easy to set up the appointment and the service advisor explained the things that will be performed for the regular maintenance and service was completed within the estimated completion time provided. More

Subaru Outback Service I really like the way that our Advisor (Nicole) treated us, kept us informed, and let me know as soon as our car was done and ready. They also fixed I really like the way that our Advisor (Nicole) treated us, kept us informed, and let me know as soon as our car was done and ready. They also fixed a unique problem for us. Thank you. Stan More

Went for Oil change Hi Went for 12k mileage oil change and requested that I am getting only 23 MPG mileage. So they mentioned they will do some diagnostic testing and Hi Went for 12k mileage oil change and requested that I am getting only 23 MPG mileage. So they mentioned they will do some diagnostic testing and find out what is going on with mileage?. But at the end they just mentioned in the report that I need to use higher grade gas, no diagnostic testing. Only reason I bought this vehicle at the time of sales, I was told will 26 MPG in City and 32 MPG in Highway. It is no way near that advertised Mileage. Also my Gas cap is broken and they ordered part. I got email that Part is arrived and I called multiple time to schedule appointment, no luck so far. I am not happy with bot CAR and DELAR. and of course the Subaru Manufacture and EPA (government agency). I have already reported this mileage issue to EPA More