Stevens Creek Chevrolet - Service Center

Chevrolet of Stevens Creek and Dennis Lowe have both been indispensable in my meticulous care of my 2006 Corvette Convertible. I bought it new at Chevrolet of Stevens Creek in 2006. indispensable in my meticulous care of my 2006 Corvette Convertible. I bought it new at Chevrolet of Stevens Creek in 2006. More

Needed extensive work done on my 2013 Chevy Cruze. Valve cover and turbo kit. My car runs great now! Great customer service from Neli and Jesika! Valve cover and turbo kit. My car runs great now! Great customer service from Neli and Jesika! More

Needed last minute oil change,Pepe and the made it happen. Needed a headlamp changed and needed to get the part, Pepe and the team made it happen. Needed a safe ride home and back to the dealership, happen. Needed a headlamp changed and needed to get the part, Pepe and the team made it happen. Needed a safe ride home and back to the dealership, yep you guest it, Pepe and the team made it happen. My brakes made a crazy noise before I could leave the lot, Pepe and the team to the rescue! Your service team is amazing and the kindness felt while waiting to be serviced by my Pepe lets me know your staff cares about the clients. Thank you so much for the opportunity to continue receiving the best service from start to finish! Great Job!! More

Dennis quickly got me in and out for a simple oil change on my Corvette. Greatly appreciated. on my Corvette. Greatly appreciated. More

Purchased a new 2022 high end truck, sales tried to jack the price 10k over msrp, shut that down. Then onto service which started well with a really good advisor, then that fell off the rails, forgetting ap the price 10k over msrp, shut that down. Then onto service which started well with a really good advisor, then that fell off the rails, forgetting appointments, lack of communications. I reached out to the general manager, (useless) the lack for communication starts from the top down, now I see the issue is with the GM Scott J, he provides lip service by replying to negative reviews online like this one! I think that’s his only job as it’s sure not responding to dissatisfied customers. I DO NOT RECOMMEND THIS DEALERSHIP, there’s plenty of others to choose from. More

The service was excellent. I was very satisfied with the service and how professional the dealership was. It was genuinely very impressive. Thanks! I was very satisfied with the service and how professional the dealership was. It was genuinely very impressive. Thanks! More

The Service Manager was helpful. Realizing how anxious I was, he explained with sensitivity the high cost of repair. Outlining all of my options. He made me feel that he was concerne Realizing how anxious I was, he explained with sensitivity the high cost of repair. Outlining all of my options. He made me feel that he was concerned with the safety of driving the vehicle and he would attempt to do everything within the guidelines that would help us. Even though it was expensive I didn't feel like I was being taken advantage of. He represented the dealership with positivity and service. I came to trust what I was being told More

In regards the mechanic shop I’m very disappointed I spend more than $7000.00 an my issue with evac system was not fixed took the car back twice an last time I brought it back Dey told me that I needed spend more than $7000.00 an my issue with evac system was not fixed took the car back twice an last time I brought it back Dey told me that I needed to spend another’s $8000.00 to fix the problem I took to. An independent mechanic an fixed the issue for $700.00 An mention I did not needed to replaced all the thing you guys did my understanding is that your technician is just guessing, what’s parts he need to be replaced. I’m totally disappointed More

Very attentive and worked well to get my situation with my recall resolved quickly. I will definitely return to have my service taken care of here. my recall resolved quickly. I will definitely return to have my service taken care of here. More

Have found Stevens Creek Chevrolet to be professional and timely in repairs to my car. My car "died an untimely death" on a Saturday morning. Called the dealership and spoke to someone who set me up with a timely in repairs to my car. My car "died an untimely death" on a Saturday morning. Called the dealership and spoke to someone who set me up with an appointment on the following Monday. I asked to speak to a service writer regarding the repairs and was told someone would call me later in the day. Never heard from anyone. The tow truck driver was unable to jump start the car so he helped me get the car back in the driveway and said he would return on Monday morning to tow the car to the dealership. Called them on Monday morning and was told I did not need to be with the car and someone would call me after it arrived. A service writer (Jesika) called, got the information she needed, told me the minimum charge for diagnosing and proceeded with my car's repairs. More