Stevens Creek Chevrolet

DESERVES A ZERO STAR RATING! My Husband and I have bought 2 cars, Tahoe and a Chevy Malibu from this dealership previously known as Courtesy Chevrolet. Both lemons! This dealer do My Husband and I have bought 2 cars, Tahoe and a Chevy Malibu from this dealership previously known as Courtesy Chevrolet. Both lemons! This dealer does the minimum work when issues arise and is infamous for in waiting until warranties run out. No communication from Service Manager on questions on simple matters. The only thing I can say is the only momentum they provide is nightmarish! More

I choose Momentum Chevrolet based on their expertise Worked with Dennis Lowe and Mike from Service Dept. Both gentlemen extremely knowledgeable and we're able to answer my questions without hesitation, a Worked with Dennis Lowe and Mike from Service Dept. Both gentlemen extremely knowledgeable and we're able to answer my questions without hesitation, and I asked a lot of questions. They were both very patient with me and took the time to explain what was needed to repair my vehicle without being pushy. More

Great experience repairing my Corvette The dealership is the best, but my service experience was even better. Dennis Lowe was great with my 2014 Corvette that had nav screen problems, he i The dealership is the best, but my service experience was even better. Dennis Lowe was great with my 2014 Corvette that had nav screen problems, he introduced me to the tech that diagnosed the problem, they had the car for 3 days and Dennis kept me appraised on the progress. All very courteous, experts in my warranty issue and was easy in and easy out. More

Bad Experince here at Chevy This dealership is had terrible customer service. My sales person Lindsey Salee was not very knowledgeable about her job, toke me through a 3 day 8hr This dealership is had terrible customer service. My sales person Lindsey Salee was not very knowledgeable about her job, toke me through a 3 day 8hr round about. Just to be told it couldn't work because of he lack of knowledge in car sales. If she knew her job she could have told me not to try this deal because it won't work instead of humiliating me and telling me I have the truck just one more step and then to tell me no truck. Management there never came to talk to me or tell me anything and was not helpful or communicative at all. Just a poor experience at this dealership. More

Good service experience The service team understood my problem. They were helpful and friendly. Pick up and drop facility available. If car is there for longer time even loan The service team understood my problem. They were helpful and friendly. Pick up and drop facility available. If car is there for longer time even loaner cars are given to customers. More

Excellent Customer Service from service center The quality of customer service that I received from Momentum Chevrolet Stevens Creek was...excellent! My representative, Luis E., was courteous, atte The quality of customer service that I received from Momentum Chevrolet Stevens Creek was...excellent! My representative, Luis E., was courteous, attentive, informative, and patient. More

Unprofessional Went in to buy a truck saw one that looked good and the price was very appealing. After talking to the sales person they tried to add an extra 8,000 Went in to buy a truck saw one that looked good and the price was very appealing. After talking to the sales person they tried to add an extra 8,000 before taxes and fees, when I asked what that was for they said it was for the Nor Cal package which was not written on the sticker price nor did it have the badges claiming to be Nor Cal. After talking for a while to a manager I asked to speak to someone else, and the person I talked to was a Terry Pearl who simply said that he was just not going to sell me the vehicle because I couldn't afford it at the price he was setting. More

Three times took my car to dealership for the same issue since last three weeks. Still they could not fix it. At this point I dont recommend any body to buy Chevy Cruz, very well known for bad power string since last three weeks. Still they could not fix it. At this point I dont recommend any body to buy Chevy Cruz, very well known for bad power string, engine belt and transmission problems. More

No concern or care after I purchased Bought a brand new 2016 Midnight edition Z71 diesel Colorado, I did this on August 28, 2016 I drove the truck for two days and about 300 miles before Bought a brand new 2016 Midnight edition Z71 diesel Colorado, I did this on August 28, 2016 I drove the truck for two days and about 300 miles before the engine light comes on and it says Exhaust fluid system see owners manual now 89 miles until 65mph max speed ok just made it to work in SF, so after work i drive from SF to San Jose Momentum Chevrolet and i called previous to me coming in when i pulled up the service manger greeted me did not write me a RO work order nothing just hoped in my truck and went to one of the bays and hooked my truck up to the computer scanner read the codes and shut the engine code of and the exhaust light off and brought me back my truck in less than 10 min and sent me on down the road. Two days later the engine light comes on with the same code and message so i drive home and now its labor day weekend nobody is around so i make an appointment at Dublin Chevrolet first thing Tuesday morning now my truck has a total of 600 miles and it has sat for longer than i have gotten to drive it ok i make the appointment the hook the truck up for the same code that it just had they tell me it needs a new part have to order it ok better than erasing the code and sending me down the road like Momentum did to me wow now it is September 7,2016 bought a new truck but a bad experience cause of momentum Chevrolet and how the overall buying experience went and how i was treated no care in the world for me after i signed now all in all my truck has been broke for longer than it has been on the road would not service at Momentum or ever buy another car oh ya left messages lots no one will call back BAD BUSINESS overall More

A Terrible buying experience I went to the dealership to get a Volt, I was told this hybrid car can save gas, be more efficient. The salesperson, Leo, was fine, but I did spent I went to the dealership to get a Volt, I was told this hybrid car can save gas, be more efficient. The salesperson, Leo, was fine, but I did spent over 5 hours there dealing for the car ... The Sales Manager, Terry Pearl, was the worst, tried everything to rip me off. The General Sales Manager, Stephen Davis was very rude as well. I would suggest avoiding this dealership, save yourself some time and go elsewhere, you want a dealership that will treat you nicely, not this one. I agree totally, this is the type of dealership that gives the whole industry a bad name. btw, do not buy a Chevy Volt, it's a crappy car to begin with, cheap materials and a Carplay system that simply does not work with my iphone like they claimed. The car is supposed to get 50+ miles on the gallon, cost $39,000+ ... but to me, for the last 6 days of driving it, I was lucky to get 30+ miles. Also, they told me there's no returning even I'm not satisfied with the car, so I guess I'll be stuck with it for the next 3 years. - John Hsu, car buyer More