Stevens Creek Chevrolet
San Jose, CA
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Great experience I went in just starting my search for a vehicle and left happily driving one. Peter Z could not have been more helpful and patient. Great experience. I went in just starting my search for a vehicle and left happily driving one. Peter Z could not have been more helpful and patient. Great experience. More
Momentum and their Service Manager is Tops ! The Service Manager (Taalib Jabbar) is the reason I am so impressed with your service. He is very professional in his interactions with me, some of The Service Manager (Taalib Jabbar) is the reason I am so impressed with your service. He is very professional in his interactions with me, some of the issues I reported, he took it upon himself to evaluate and reported the results to me, it proved to me that he has studied the GM BOLT EV and understands all the nuances (impressive).. Because of Taalib, I will be transferring my Service for my OTHER Chevy (Chev Volt) to Momentum for service from now on. I am also impressed with Julia who greeted me when I pulled up, so professional in dealing with customers, I also told her I would let her management know how pleasnt and hassle-free my visit was with Momentum Service...Please thank Taalib for us (Rn and Mariam) ... More
DESERVES A ZERO STAR RATING! My Husband and I have bought 2 cars, Tahoe and a Chevy Malibu from this dealership previously known as Courtesy Chevrolet. Both lemons! This dealer do My Husband and I have bought 2 cars, Tahoe and a Chevy Malibu from this dealership previously known as Courtesy Chevrolet. Both lemons! This dealer does the minimum work when issues arise and is infamous for in waiting until warranties run out. No communication from Service Manager on questions on simple matters. The only thing I can say is the only momentum they provide is nightmarish! More
I choose Momentum Chevrolet based on their expertise Worked with Dennis Lowe and Mike from Service Dept. Both gentlemen extremely knowledgeable and we're able to answer my questions without hesitation, a Worked with Dennis Lowe and Mike from Service Dept. Both gentlemen extremely knowledgeable and we're able to answer my questions without hesitation, and I asked a lot of questions. They were both very patient with me and took the time to explain what was needed to repair my vehicle without being pushy. More
Great experience repairing my Corvette The dealership is the best, but my service experience was even better. Dennis Lowe was great with my 2014 Corvette that had nav screen problems, he i The dealership is the best, but my service experience was even better. Dennis Lowe was great with my 2014 Corvette that had nav screen problems, he introduced me to the tech that diagnosed the problem, they had the car for 3 days and Dennis kept me appraised on the progress. All very courteous, experts in my warranty issue and was easy in and easy out. More
Bad Experince here at Chevy This dealership is had terrible customer service. My sales person Lindsey Salee was not very knowledgeable about her job, toke me through a 3 day 8hr This dealership is had terrible customer service. My sales person Lindsey Salee was not very knowledgeable about her job, toke me through a 3 day 8hr round about. Just to be told it couldn't work because of he lack of knowledge in car sales. If she knew her job she could have told me not to try this deal because it won't work instead of humiliating me and telling me I have the truck just one more step and then to tell me no truck. Management there never came to talk to me or tell me anything and was not helpful or communicative at all. Just a poor experience at this dealership. More
Good service experience The service team understood my problem. They were helpful and friendly. Pick up and drop facility available. If car is there for longer time even loan The service team understood my problem. They were helpful and friendly. Pick up and drop facility available. If car is there for longer time even loaner cars are given to customers. More
Excellent Customer Service from service center The quality of customer service that I received from Momentum Chevrolet Stevens Creek was...excellent! My representative, Luis E., was courteous, atte The quality of customer service that I received from Momentum Chevrolet Stevens Creek was...excellent! My representative, Luis E., was courteous, attentive, informative, and patient. More
Unprofessional Went in to buy a truck saw one that looked good and the price was very appealing. After talking to the sales person they tried to add an extra 8,000 Went in to buy a truck saw one that looked good and the price was very appealing. After talking to the sales person they tried to add an extra 8,000 before taxes and fees, when I asked what that was for they said it was for the Nor Cal package which was not written on the sticker price nor did it have the badges claiming to be Nor Cal. After talking for a while to a manager I asked to speak to someone else, and the person I talked to was a Terry Pearl who simply said that he was just not going to sell me the vehicle because I couldn't afford it at the price he was setting. More
Three times took my car to dealership for the same issue since last three weeks. Still they could not fix it. At this point I dont recommend any body to buy Chevy Cruz, very well known for bad power string since last three weeks. Still they could not fix it. At this point I dont recommend any body to buy Chevy Cruz, very well known for bad power string, engine belt and transmission problems. More