Stevens Creek Chevrolet

Horrible Service but nice service reps This dealership has nice service reps but HORRIBLE SERVICE. Standard maintenance (under warranty) is not taken care of. Specifically rotating the This dealership has nice service reps but HORRIBLE SERVICE. Standard maintenance (under warranty) is not taken care of. Specifically rotating the tires or even filling them with proper tire pressure. Basic stuff that will prolong the life of the car and it's parts are not taken care of. Most recently----I've taken by 2014 Chevy Volt in three times in the past year for battery issues (charging only 52%-75%). The first time they checked the cord and replaced it as faulty. The 2nd time I took it in for the same issue they actually did nothing but test for faulty codes (none found). They didn't even keep it plugged in over night to see for themselves. The 3rd time I brought the car in for charging issues they had the car for over 24 hours and the car battery charged to 33 miles. It should charge to 40 miles of potential usage.... Here is where it gets crazy. The service reps kept repeating that the car is fully charged at 33 miles. Over and over again he states this to me but clearly the car is not fully charged unless it gets to 40. My car has only 28k miles on it so it should get the full charge and depending on my driving style I should get close to 40 miles of driving range. I like the Volt very much and it has been reliable but Momentum Chevrolet is horrible at servicing cars in my opinion and I will never take my car here again nor will I buy another Chevrolet from this dealership. If you don't like being taken advantage of nor being lied to I recommend staying a way form this dealership and going to one that actually cars about their customers. More

good experience for car leasing process My car leasing is a quick process. This dealership is a nice and clean area. Price is reasonable and stuff are friendly. i would recommend this place My car leasing is a quick process. This dealership is a nice and clean area. Price is reasonable and stuff are friendly. i would recommend this place to other people. More

Recent oul change Professional, thorough, prompt and reasonably priced. Additionally, they dug up electrical information on my vehicle which will enable me to an aux Professional, thorough, prompt and reasonably priced. Additionally, they dug up electrical information on my vehicle which will enable me to an auxiliary battery. I am very satisfied and my Service Advisor was great. More

Very good experiences to lease my new car Easy and everything is clear as it is. Love my new car and the staff are very patient and helpful to help us check everything. Easy and everything is clear as it is. Love my new car and the staff are very patient and helpful to help us check everything. More

Best attention; best attendance; best time work In Momentum Chevrolet I can have total confidence in friendly attendance, professional attention and positive feedback and advice. Every time, Daniel In Momentum Chevrolet I can have total confidence in friendly attendance, professional attention and positive feedback and advice. Every time, Daniel Lopretta, use for me the courtesy manner and very good professional work for my necessity of maintenance of my cruze. Thank you Daniel for all you do for me. Cesar de Jesus More

oil change took too long! i had an appointment for a oil change on my corvette,8am on a Saturday morning. My car wasn't ready till after 11:30am. Nothing special was conducted i had an appointment for a oil change on my corvette,8am on a Saturday morning. My car wasn't ready till after 11:30am. Nothing special was conducted on my car other than a basic oil change? I felt it took way to long. Also $90+ is a little too steep for a oil change there? however,no problems there with the staff or work they conducted on my car. More

Extraordinary process Diana was very helpful and knew what I wanted and gave me what I NEEDED. I have recommend my family and friends to her because she's one of a kind!! T Diana was very helpful and knew what I wanted and gave me what I NEEDED. I have recommend my family and friends to her because she's one of a kind!! Thanks Diana, my brand new Equinox it's just perfect for my family. More

Smooth car purchase process I bought my second car from Momentum Chevrolet and the process was very painless. I worked with Ramon and he's highly professional and actually DOES w I bought my second car from Momentum Chevrolet and the process was very painless. I worked with Ramon and he's highly professional and actually DOES what he SAYS he will do. He took the time to explain everything and even dropped off the new car the next morning, since they had to get it all charged up overnight (it was electric). I would have given them 5 stars but for the fact that they make you wait a long time for the lease papers to get done. This can be a bit more streamlined. More

Exceptional Service! Momentum Chevrolet is an outstanding dealer and service center. I got a great deal on the new 2016 Corvette Z51 I purchased from them last summer, and Momentum Chevrolet is an outstanding dealer and service center. I got a great deal on the new 2016 Corvette Z51 I purchased from them last summer, and I actually enjoyed the whole buying process (a first for me!). So far, all my service and warranty work has been performed by Momentum and I couldn't be more pleased with the results. Everyone is very friendly, professional and dedicated to getting the job done right, and done right on time. In particular my Service Advisor, Taalib Jabbar, has really gone out of his way to make sure I'm totally satisfied. He's very knowledgeable and really dedicated to customer satisfaction. I highly recommend Momentum Chevrolet. More

Great experience I went in just starting my search for a vehicle and left happily driving one. Peter Z could not have been more helpful and patient. Great experience. I went in just starting my search for a vehicle and left happily driving one. Peter Z could not have been more helpful and patient. Great experience. More