Stevens Creek Chevrolet
San Jose, CA
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2 for 2 they got it done with no drama. This dealer has already repaired my car perfectly after the chimps at another dealer in RWC messed it up and the ignorant service writer tried to lie This dealer has already repaired my car perfectly after the chimps at another dealer in RWC messed it up and the ignorant service writer tried to lie to me. This time was another successful repair with no drama, and in a timely, professional manor. If think Chevy I think Monument. More
New Car Experience and Service Rep. Now to the sales and finances staff. They were not pushy nor did they talk to you rudely. They allow us to look at our options and when it come to pur Now to the sales and finances staff. They were not pushy nor did they talk to you rudely. They allow us to look at our options and when it come to purchase the vehicle they help us to their fullest with care and professionalism. Thank you Momentum Chevrolet for excellent professionalism. More
The staff always takes care of my car needs I have been going to this dealership since 2006 and I have owed 3 Corvettes and this place always does a great job fixing or taking care of my car nee I have been going to this dealership since 2006 and I have owed 3 Corvettes and this place always does a great job fixing or taking care of my car needs. The staff like Dennis Love, Big Mike, Doug and Bob mechanics, Mike in parts department and even the guy who makes us all lunch at the Corvette Café is amazing as well. More
Disrespectful and rude dealership manager If I could give 0 stars to this dealership, I would. I visited this dealership two days in a row. During my visit today to finalize the deal, I was me If I could give 0 stars to this dealership, I would. I visited this dealership two days in a row. During my visit today to finalize the deal, I was met with sheer resistance to sell the car. They first tried to say that I needed a CA DL and that a foreign license won't do. Then it became an issue of I94. When I sought to understand the issue and gavr the example of other automobile dealerships who have sold to my colleagues in similar situation the manager started to lose his cool. Instead of trying to explain the procedure to me, he took away the papers from my desk and behaved very rudely and disrespectfully. He even asked us to leave. I will never go to this dealership again and intend to complain about this. More
Horrible Service but nice service reps This dealership has nice service reps but HORRIBLE SERVICE. Standard maintenance (under warranty) is not taken care of. Specifically rotating the This dealership has nice service reps but HORRIBLE SERVICE. Standard maintenance (under warranty) is not taken care of. Specifically rotating the tires or even filling them with proper tire pressure. Basic stuff that will prolong the life of the car and it's parts are not taken care of. Most recently----I've taken by 2014 Chevy Volt in three times in the past year for battery issues (charging only 52%-75%). The first time they checked the cord and replaced it as faulty. The 2nd time I took it in for the same issue they actually did nothing but test for faulty codes (none found). They didn't even keep it plugged in over night to see for themselves. The 3rd time I brought the car in for charging issues they had the car for over 24 hours and the car battery charged to 33 miles. It should charge to 40 miles of potential usage.... Here is where it gets crazy. The service reps kept repeating that the car is fully charged at 33 miles. Over and over again he states this to me but clearly the car is not fully charged unless it gets to 40. My car has only 28k miles on it so it should get the full charge and depending on my driving style I should get close to 40 miles of driving range. I like the Volt very much and it has been reliable but Momentum Chevrolet is horrible at servicing cars in my opinion and I will never take my car here again nor will I buy another Chevrolet from this dealership. If you don't like being taken advantage of nor being lied to I recommend staying a way form this dealership and going to one that actually cars about their customers. More
good experience for car leasing process My car leasing is a quick process. This dealership is a nice and clean area. Price is reasonable and stuff are friendly. i would recommend this place My car leasing is a quick process. This dealership is a nice and clean area. Price is reasonable and stuff are friendly. i would recommend this place to other people. More
Recent oul change Professional, thorough, prompt and reasonably priced. Additionally, they dug up electrical information on my vehicle which will enable me to an aux Professional, thorough, prompt and reasonably priced. Additionally, they dug up electrical information on my vehicle which will enable me to an auxiliary battery. I am very satisfied and my Service Advisor was great. More
Very good experiences to lease my new car Easy and everything is clear as it is. Love my new car and the staff are very patient and helpful to help us check everything. Easy and everything is clear as it is. Love my new car and the staff are very patient and helpful to help us check everything. More
Best attention; best attendance; best time work In Momentum Chevrolet I can have total confidence in friendly attendance, professional attention and positive feedback and advice. Every time, Daniel In Momentum Chevrolet I can have total confidence in friendly attendance, professional attention and positive feedback and advice. Every time, Daniel Lopretta, use for me the courtesy manner and very good professional work for my necessity of maintenance of my cruze. Thank you Daniel for all you do for me. Cesar de Jesus More
oil change took too long! i had an appointment for a oil change on my corvette,8am on a Saturday morning. My car wasn't ready till after 11:30am. Nothing special was conducted i had an appointment for a oil change on my corvette,8am on a Saturday morning. My car wasn't ready till after 11:30am. Nothing special was conducted on my car other than a basic oil change? I felt it took way to long. Also $90+ is a little too steep for a oil change there? however,no problems there with the staff or work they conducted on my car. More