Stevens Creek Chevrolet
San Jose, CA
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Very attentive and worked well to get my situation with my recall resolved quickly. I will definitely return to have my service taken care of here. my recall resolved quickly. I will definitely return to have my service taken care of here. More
Have found Stevens Creek Chevrolet to be professional and timely in repairs to my car. My car "died an untimely death" on a Saturday morning. Called the dealership and spoke to someone who set me up with a timely in repairs to my car. My car "died an untimely death" on a Saturday morning. Called the dealership and spoke to someone who set me up with an appointment on the following Monday. I asked to speak to a service writer regarding the repairs and was told someone would call me later in the day. Never heard from anyone. The tow truck driver was unable to jump start the car so he helped me get the car back in the driveway and said he would return on Monday morning to tow the car to the dealership. Called them on Monday morning and was told I did not need to be with the car and someone would call me after it arrived. A service writer (Jesika) called, got the information she needed, told me the minimum charge for diagnosing and proceeded with my car's repairs. More
I asked for 5000 mile service and replacement for all wiper blades. The works was performed satisfactorily, but, I did not realized that the rear wiper blade was not replace. The work order did state rep wiper blades. The works was performed satisfactorily, but, I did not realized that the rear wiper blade was not replace. The work order did state replacement of windshield wiper blades only. I should have looked at the work order and asked for inclusion of rear wiper blade, too. A day or two later I called service department and left message that I want that done, too. I am still waiting for call from them to fix it. If the replacing wiper blade does not require special equipment and I could do it myself then I will buy it from your parts department. As your report stated that this is an important piece, I like to get it done as soon as possible. More
Their service is great. The only thing makes me feel regret is to learn that other people get similar cars with a cheaper price, e.g. $1000 less, from another dealer. regret is to learn that other people get similar cars with a cheaper price, e.g. $1000 less, from another dealer. More
Great prices and terrific service. Very helpful general Great prices and terrific service. Very helpful general manager also. The whole team worked on finding mt the best pricing and great financing to f Great prices and terrific service. Very helpful general manager also. The whole team worked on finding mt the best pricing and great financing to fit my budget. . More
Advertised vehicle that was a preorder and had already been sold. wasted my time/effort. They went on to ask if I wanted to order a 2021 corvette.Cannot rate any aspect of this dealer. been sold. wasted my time/effort. They went on to ask if I wanted to order a 2021 corvette.Cannot rate any aspect of this dealer. More
Leased Bolt last week. Great experience. With all incentives and rebates, it was a great price. Alex follow up and guide us if we have any questions or concerns. incentives and rebates, it was a great price. Alex follow up and guide us if we have any questions or concerns. More
Fast and no up-sell on the deal we had agreed to on phone. I was out in just about an hour, which is pretty amazing if you have leased a car before. The dealer applied every single possible incentive phone. I was out in just about an hour, which is pretty amazing if you have leased a car before. The dealer applied every single possible incentive and I got an amazing deal. More