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Stevens Creek Chevrolet

San Jose, CA

3.5
87 Reviews

3640 Stevens Creek Blvd

San Jose, CA

95117

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Showing 87 reviews

January 26, 2021

Great prices and terrific service. Very helpful general Great prices and terrific service. Very helpful general manager also. The whole team worked on finding mt the best pricing and great financing to f More

by Neal JM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Perez was excellent to deal with.
Jan 28, 2021 -

Stevens Creek Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Scott Jobe, scottj@cacargroup.com

January 19, 2021

They have a large waiting room. They have new cars parked nearby while I wait for service to be done. They have a friendly staff. More

by GeorgeJK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica
Jan 22, 2021 -

Stevens Creek Chevrolet responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Scott Jobe, scottj@cacargroup.com

October 16, 2020

Advertised vehicle that was a preorder and had already been sold. wasted my time/effort. They went on to ask if I wanted to order a 2021 corvette.Cannot rate any aspect of this dealer. More

by saenglish2018
Recommend Dealer
No
Employees Worked With
unknown
Oct 19, 2020 -

Stevens Creek Chevrolet responded

Thank you for sharing details of your experience with us. At Stevens Creek Chevrolet we pride ourselves on providing top-notch service, and you are no exception. Please contact us directly at your earliest convenience so we can work on a solution together. Scott Jobe, scottj@cacargroup.com

October 07, 2020

Leased Bolt last week. Great experience. With all incentives and rebates, it was a great price. Alex follow up and guide us if we have any questions or concerns. More

by mkvakil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Oct 08, 2020 -

Stevens Creek Chevrolet responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Scott Jobe, scottj@cacargroup.com

October 05, 2020

Fast and no up-sell on the deal we had agreed to on phone. I was out in just about an hour, which is pretty amazing if you have leased a car before. The dealer applied every single possible incentive More

by MG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Duran
Oct 08, 2020 -

Stevens Creek Chevrolet responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Scott Jobe, scottj@cacargroup.com

September 20, 2020

Had a great experience leasing a Bolt and trading in my old car. The salesman was thorough and worked with me on my offer. He followed up regularly and was definitely respectful of me and my questions. Gre More

by LL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Maille
Sep 23, 2020 -

Stevens Creek Chevrolet responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Scott Jobe, scottj@cacargroup.com

August 25, 2020

Returning a leased Bolt and replaced it with a new Bolt. All went well and completed within a couple of hours. Sales personnel were professional. More

by dkrose94022
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Aug 28, 2020 -

Stevens Creek Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you.

August 03, 2020

Great buying experience The dealership was low pressure and helpful in all regards. He knew about the car we wanted and he could give us thoughtful responses to our question More

by stash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Duran
Aug 06, 2020 -

Stevens Creek Chevrolet responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Stevens Creek Chevrolet. Thank you so much for your business and please let us know if there's anything else we can do for you. Scott Jobe, scottj@cacargroup.com

July 16, 2019

Not happy with their business strategy, pricing trick Reached agreement with them on the "all included" cost, but was later told that there is some disposition fee of a couple of hundreds that is NOT incl More

by usfree74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frankie
May 18, 2019

worst experience ever Worst experience ever! They tell lies, they think their time is more important than yours, and they blame someone else for everything. Oh, and they do More

by JC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jack, Omar, Pedro
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