Stevens Creek Chevrolet
San Jose, CA
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Great prices and terrific service. Very helpful general Great prices and terrific service. Very helpful general manager also. The whole team worked on finding mt the best pricing and great financing to f Great prices and terrific service. Very helpful general manager also. The whole team worked on finding mt the best pricing and great financing to fit my budget. . More
Advertised vehicle that was a preorder and had already been sold. wasted my time/effort. They went on to ask if I wanted to order a 2021 corvette.Cannot rate any aspect of this dealer. been sold. wasted my time/effort. They went on to ask if I wanted to order a 2021 corvette.Cannot rate any aspect of this dealer. More
Leased Bolt last week. Great experience. With all incentives and rebates, it was a great price. Alex follow up and guide us if we have any questions or concerns. incentives and rebates, it was a great price. Alex follow up and guide us if we have any questions or concerns. More
Fast and no up-sell on the deal we had agreed to on phone. I was out in just about an hour, which is pretty amazing if you have leased a car before. The dealer applied every single possible incentive phone. I was out in just about an hour, which is pretty amazing if you have leased a car before. The dealer applied every single possible incentive and I got an amazing deal. More
Had a great experience leasing a Bolt and trading in my old car. The salesman was thorough and worked with me on my offer. He followed up regularly and was definitely respectful of me and my questions. Gre old car. The salesman was thorough and worked with me on my offer. He followed up regularly and was definitely respectful of me and my questions. Great experience. More
Great buying experience The dealership was low pressure and helpful in all regards. He knew about the car we wanted and he could give us thoughtful responses to our question The dealership was low pressure and helpful in all regards. He knew about the car we wanted and he could give us thoughtful responses to our questions. More
Not happy with their business strategy, pricing trick Reached agreement with them on the "all included" cost, but was later told that there is some disposition fee of a couple of hundreds that is NOT incl Reached agreement with them on the "all included" cost, but was later told that there is some disposition fee of a couple of hundreds that is NOT included in the "all included" cost. Discussed with them about it, but was told that this is a common practice for car leasing. And I was educated that that I need to do more research about this business... More
worst experience ever Worst experience ever! They tell lies, they think their time is more important than yours, and they blame someone else for everything. Oh, and they do Worst experience ever! They tell lies, they think their time is more important than yours, and they blame someone else for everything. Oh, and they don't keep their word. Leased a Bolt and traded in a minivan. Initially didn't want the lease return damage coverage but finally bought it after repeated encouragement and told they would give it to me for $1 over cost. Then I was rushed out of the dealership despite asking whether I could get some instructions. After arriving home I found three deep scratches on the bumper. I want to kick myself for not doing a walk around with the salesman but hey I'm covered by the damage coverage they sold me right? All planned? Then I didn't get my trade in check for several weeks. After several calls I reached the end of the line when I received a DMV notice that said the dealership was the owner. When I went to the dealership, the sales manager and finance manager blamed the business office. Unfortunately the business office was closed they said but would take care of it Monday. The sales manager also promised to send a loaner car while they fixed the bumper on Monday. By late afternoon Monday I heard nothing and texted the finance manager. He didn't immediately respond but when he did he blamed me for not texting him earlier in the day to get a response sooner. He also said they didn't receive the title that's why there was a delay. Funny that the DMV had them registered 3 days before the day they said they received the title. I also texted the sales manager and haven't heard back after 5 business days. More