Stevens Creek Chevrolet

Kyle Plum was exceptionally helpful during the buying process which I very much appreciate his help process which I very much appreciate his help More

I would rate my experience excellent except they were understaffed given the volume of business they were doing. What could have taken 2 hours took six understaffed given the volume of business they were doing. What could have taken 2 hours took six More

In regards the mechanic shop I’m very disappointed I spend more than $7000.00 an my issue with evac system was not fixed took the car back twice an last time I brought it back Dey told me that I needed spend more than $7000.00 an my issue with evac system was not fixed took the car back twice an last time I brought it back Dey told me that I needed to spend another’s $8000.00 to fix the problem I took to. An independent mechanic an fixed the issue for $700.00 An mention I did not needed to replaced all the thing you guys did my understanding is that your technician is just guessing, what’s parts he need to be replaced. I’m totally disappointed More

Great treatment! They walked me through the whole process and answered all my questions in a very welcoming way while keeping everything fast and efficient. Awesome s They walked me through the whole process and answered all my questions in a very welcoming way while keeping everything fast and efficient. Awesome service delivered by awesome people. More

The employees are very friendly and helpful once we drove into the parking lot. Transaction was done quickly and all the paperwork was already ready to be signed, no time wasted. Bottom line is excellent s into the parking lot. Transaction was done quickly and all the paperwork was already ready to be signed, no time wasted. Bottom line is excellent service and friendly staff! More

Very attentive and worked well to get my situation with my recall resolved quickly. I will definitely return to have my service taken care of here. my recall resolved quickly. I will definitely return to have my service taken care of here. More

Have found Stevens Creek Chevrolet to be professional and timely in repairs to my car. My car "died an untimely death" on a Saturday morning. Called the dealership and spoke to someone who set me up with a timely in repairs to my car. My car "died an untimely death" on a Saturday morning. Called the dealership and spoke to someone who set me up with an appointment on the following Monday. I asked to speak to a service writer regarding the repairs and was told someone would call me later in the day. Never heard from anyone. The tow truck driver was unable to jump start the car so he helped me get the car back in the driveway and said he would return on Monday morning to tow the car to the dealership. Called them on Monday morning and was told I did not need to be with the car and someone would call me after it arrived. A service writer (Jesika) called, got the information she needed, told me the minimum charge for diagnosing and proceeded with my car's repairs. More

I asked for 5000 mile service and replacement for all wiper blades. The works was performed satisfactorily, but, I did not realized that the rear wiper blade was not replace. The work order did state rep wiper blades. The works was performed satisfactorily, but, I did not realized that the rear wiper blade was not replace. The work order did state replacement of windshield wiper blades only. I should have looked at the work order and asked for inclusion of rear wiper blade, too. A day or two later I called service department and left message that I want that done, too. I am still waiting for call from them to fix it. If the replacing wiper blade does not require special equipment and I could do it myself then I will buy it from your parts department. As your report stated that this is an important piece, I like to get it done as soon as possible. More

Their service is great. The only thing makes me feel regret is to learn that other people get similar cars with a cheaper price, e.g. $1000 less, from another dealer. regret is to learn that other people get similar cars with a cheaper price, e.g. $1000 less, from another dealer. More

Thank you awesome job I love our new car Martin did a great job he let me test drive the cars I was interested in I was sold thank you great job he let me test drive the cars I was interested in I was sold thank you More