Stevens Creek Chevrolet

I bought a second hand car, the day I took the car from Chevrolet the tyre pressure light turned on. I spoke to Omar Abusager (from sales) about it and he told me to take my car back to Chevrolet. I did so Chevrolet the tyre pressure light turned on. I spoke to Omar Abusager (from sales) about it and he told me to take my car back to Chevrolet. I did so and I was told the pieces were going to be shipped there and then I'd be called in to replace them. I never got that called from Omar or anyone in the team. I had to call Omar a few times, he said he was going to check with his manager, team... and give me a call back, which it never happened. It seemed like Chevrolet had no intention at all of replacing them. Additionally to the tyre sensor light, the engine started failing 6 months after I purchased it. I went to Chevrolet Stevens Creek again and spoke to Jesika Irvin, who is supposed to be a service advisor and Paul Duran, Sales Director. They told me to take it to some other workshop, that they will not take care of it. Both pretended to be very cooperative by telling me they will take care of the tyre sensor light, both gave me their business card and asked me to reach out to them, which I did, but obviously I had no answer from any of them. It looks like it might be a corporate strategy, since they did the same as Omar Abusager did 6 months earlier. Definitely I will never recommend anyone to buy anything from this company More

Needed last minute oil change,Pepe and the made it happen. Needed a headlamp changed and needed to get the part, Pepe and the team made it happen. Needed a safe ride home and back to the dealership, happen. Needed a headlamp changed and needed to get the part, Pepe and the team made it happen. Needed a safe ride home and back to the dealership, yep you guest it, Pepe and the team made it happen. My brakes made a crazy noise before I could leave the lot, Pepe and the team to the rescue! Your service team is amazing and the kindness felt while waiting to be serviced by my Pepe lets me know your staff cares about the clients. Thank you so much for the opportunity to continue receiving the best service from start to finish! Great Job!! More

Dennis quickly got me in and out for a simple oil change on my Corvette. Greatly appreciated. on my Corvette. Greatly appreciated. More

a team of professionals who helped my family purchase a car. Well done. I recommend this car dealership to everyone. car. Well done. I recommend this car dealership to everyone. More

Purchased a new 2022 high end truck, sales tried to jack the price 10k over msrp, shut that down. Then onto service which started well with a really good advisor, then that fell off the rails, forgetting ap the price 10k over msrp, shut that down. Then onto service which started well with a really good advisor, then that fell off the rails, forgetting appointments, lack of communications. I reached out to the general manager, (useless) the lack for communication starts from the top down, now I see the issue is with the GM Scott J, he provides lip service by replying to negative reviews online like this one! I think that’s his only job as it’s sure not responding to dissatisfied customers. I DO NOT RECOMMEND THIS DEALERSHIP, there’s plenty of others to choose from. More

Amazing dealer that stuck by their word and provided an amazing experience. Bought a ZL1 from them and would not hesitate to buy another car in the future. A stand up group of people at this dealer and a v amazing experience. Bought a ZL1 from them and would not hesitate to buy another car in the future. A stand up group of people at this dealer and a very happy customer More

Major Bait and Switch. Had a ZL1 up for 1400 under MSRP. Read the fine print, got a text from sales and it even confirmed the price. Sent me pictures of the car. I said le Had a ZL1 up for 1400 under MSRP. Read the fine print, got a text from sales and it even confirmed the price. Sent me pictures of the car. I said lets get it done. Called to do all the paper work get it done. And all sudden they go for 3k markup. So all sudden the car is 5k more. Ill never buy a GM vehicle in my life, and Ill never step foot in this dealer. Buyer be warned they will bait and switch. More

The service was excellent. I was very satisfied with the service and how professional the dealership was. It was genuinely very impressive. Thanks! I was very satisfied with the service and how professional the dealership was. It was genuinely very impressive. Thanks! More

Oscar was very friendly throughout the car buying process. He stayed late and was very timely. process. He stayed late and was very timely. More

The Service Manager was helpful. Realizing how anxious I was, he explained with sensitivity the high cost of repair. Outlining all of my options. He made me feel that he was concerne Realizing how anxious I was, he explained with sensitivity the high cost of repair. Outlining all of my options. He made me feel that he was concerned with the safety of driving the vehicle and he would attempt to do everything within the guidelines that would help us. Even though it was expensive I didn't feel like I was being taken advantage of. He represented the dealership with positivity and service. I came to trust what I was being told More