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Stevens Creek BMW
Santa Clara, CA
700 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 700 reviews
July 11, 2017
My red 428 BMW ! It was nice and pleasant experience. Fred assisted me through the process and made it pleasant and fun for me. Management arranged a taxi ride for me It was nice and pleasant experience. Fred assisted me through the process and made it pleasant and fun for me. Management arranged a taxi ride for me to come to BMW next day and pick up my car after they did final touch ups per my request. More
by Veronika
Employees Worked With
Fred
July 03, 2017
very friendly ken is really fantastic personally caring for the customer very sensitive to customer wait time pay close attention to minute details a complete t ken is really fantastic personally caring for the customer very sensitive to customer wait time pay close attention to minute details a complete thorough review of work performed More
by sridar
Employees Worked With
ken evans
July 01, 2017
A new lease Manager, Finance people, and especially salesman Greg Stone were so easy to work with - great experience! Greg and the Manager went the extra mile wh Manager, Finance people, and especially salesman Greg Stone were so easy to work with - great experience! Greg and the Manager went the extra mile when we had a mix up with cars. They didn't stop until I was happy! More
by Happy Customer
Employees Worked With
Greg Stone
June 27, 2017
Pleasant Service Always took my car in for service at Stevens Creek BMW. Service is pleasant and hassle-free. Shuttle service has improved. Adviser was courteous and p Always took my car in for service at Stevens Creek BMW. Service is pleasant and hassle-free. Shuttle service has improved. Adviser was courteous and prompt. More
by BMW4life
Employees Worked With
Brian McKeon
June 13, 2017
Great Experience! Our client advisor was knowledgable, friendly. This was our daughters first car purchase and it was a comfortable environment. Manuel had great custom Our client advisor was knowledgable, friendly. This was our daughters first car purchase and it was a comfortable environment. Manuel had great customer skills. I would highly recommend Manuel to a friend and the dealership had a great inventory to choose from. More
by Sonic
Employees Worked With
Manuel Gouveia
June 13, 2017
Reliable, thoughtful, and detailed service I had not so pleasant experience of fianancing my owned leased bmw at this dealership. It is all because I wasn't prepared to negotiate so I spent ext I had not so pleasant experience of fianancing my owned leased bmw at this dealership. It is all because I wasn't prepared to negotiate so I spent extra 1800~2000 to get the CPO for my owned car so they could give me the CPO financing rate. I should have bought it directly with BMW corp not the dealer but I didn't know better. Anyway, so I also purchased the extended warranty thru StevensCreek along with some dent protection. Never used the dent protection but the service was very good. Always got a loaner to drive when the car is in the shop. And the last two times, I was randomely assigned to this service Advisor Ricardo and he took extra care of my car by running detailed check-up and found leaking problem and sealed it for me under the warranty. It is really good to have a friend in the service department whom you could trust. More
by Peilin
Employees Worked With
Riccardo Forleo
June 06, 2017
Wouldn't purchase anywhere else. Recently worked with Bryan to lease an I3 and purchase a CPO 430i. Both were excellent experiences. Bryan was a delight to work with. Very responsive, Recently worked with Bryan to lease an I3 and purchase a CPO 430i. Both were excellent experiences. Bryan was a delight to work with. Very responsive, open, and forthcoming with any information we could want about financing options, vehicle choice etc. The cars were excellent and the process was as good as could be expected. More
by Chas280
Employees Worked With
Bryan (sales), Sam (finance)
June 05, 2017
Services The sales person sohail who was nice and professional . He offed many ways to own a bmw for resonal price. The service was elcellense and will go agai The sales person sohail who was nice and professional . He offed many ways to own a bmw for resonal price. The service was elcellense and will go again. More
by Skylar
Employees Worked With
Sohail
June 05, 2017
Purchased Used X5 Had a great experience purchasing our used BMW X5 from Moe at Stevens Creek BMW a few weeks ago. Moe was great and very helpful. The condition, mila Had a great experience purchasing our used BMW X5 from Moe at Stevens Creek BMW a few weeks ago. Moe was great and very helpful. The condition, milage, and price were great and less expensive than the five X5 we had driven around the Greater Bay Area. Moe was friendly and was great to work with. We'll be back for our next BMW! More
by TJ
Employees Worked With
Moe
June 05, 2017
Great CPO Experience Purchased a CPO X3. Sales advisor Marc was great to work with -- friendly, helpful, and professional. Ebrahim in finance was also good to work with - Purchased a CPO X3. Sales advisor Marc was great to work with -- friendly, helpful, and professional. Ebrahim in finance was also good to work with - got the paperwork done efficiently. More
by JimL
Employees Worked With
Marc, Ebrahim
