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Stevens Creek BMW

Santa Clara, CA

4.6
700 Reviews
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4343 Stevens Creek Blvd

Santa Clara, CA

95051

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Showing 700 reviews

August 21, 2017

Wonderful My car was done at the time my service advisor told me it would be done. We are happy customers. They emailed me and told me my 328i is ready and too More

by 101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Henry
August 10, 2017

Great Was upfront with lease prices and didn't have to haggle to get a great deal. Had great inventory options and ended up choosing a great car for a good More

by Vdav123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg, Stone
August 08, 2017

Service has gone downhill I have always had decent service in the past, but this last appointment was a disappointment. It took me almost 1 1/2 hours to get my vehicle checked More

by Susan Maske
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ricardo
August 04, 2017

Worst experience I've ever had First off let me make it clear that I am not one to write reviews. But I simply cannot believe this place. Their customer service is horrible, their s More

by Ashley29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris and Sara
August 04, 2017

This place used to be good, but I won't be going back I've come to Stevens Creek BMW for years now and they have always exceeded my expectations, but this time, they really screwed me. I had an appointmen More

by BMW_stevcrk_nomo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
no employee complaints
July 20, 2017

New Lease at good price Great dealership with many car selections. The customer service is excellent. They are very attentive and patience to answer your questions, and the More

by CC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perla
July 19, 2017

Overall a great experience I went to look at a few cars I was interested in, went on a test drive, etc. Came back 2 days later and the car I wanted was gone 😒. I found what I t More

by Meghina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prac
July 15, 2017

Pleasant purchase experience A thank you to Ricky Tan for the way he treated us during our purchase. Recommend him and this dealership without reservation. Easy, comfortable, smo More

by Martyharry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Tan
July 15, 2017

Good Service My BMW is under CPO warranty. It had a white smoke problem during cold start. They found the problem with the turbo charger feed pipe and fixed in for More

by augie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vince
July 13, 2017

Terrible Service I've just had a recall repair done on my 2003 325 iT. The service was really poor. The service advisor looked tired and indifferent. I forgot some More

by DavidT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Carlos
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