Stevens Creek BMW

Wouldn't purchase anywhere else. Recently worked with Bryan to lease an I3 and purchase a CPO 430i. Both were excellent experiences. Bryan was a delight to work with. Very responsive, Recently worked with Bryan to lease an I3 and purchase a CPO 430i. Both were excellent experiences. Bryan was a delight to work with. Very responsive, open, and forthcoming with any information we could want about financing options, vehicle choice etc. The cars were excellent and the process was as good as could be expected. More

Services The sales person sohail who was nice and professional . He offed many ways to own a bmw for resonal price. The service was elcellense and will go agai The sales person sohail who was nice and professional . He offed many ways to own a bmw for resonal price. The service was elcellense and will go again. More

Purchased Used X5 Had a great experience purchasing our used BMW X5 from Moe at Stevens Creek BMW a few weeks ago. Moe was great and very helpful. The condition, mila Had a great experience purchasing our used BMW X5 from Moe at Stevens Creek BMW a few weeks ago. Moe was great and very helpful. The condition, milage, and price were great and less expensive than the five X5 we had driven around the Greater Bay Area. Moe was friendly and was great to work with. We'll be back for our next BMW! More

Great CPO Experience Purchased a CPO X3. Sales advisor Marc was great to work with -- friendly, helpful, and professional. Ebrahim in finance was also good to work with - Purchased a CPO X3. Sales advisor Marc was great to work with -- friendly, helpful, and professional. Ebrahim in finance was also good to work with - got the paperwork done efficiently. More

Awesome dealership and superb experience Five star service, hospitality, facilities, service advisors. I have been coming to SCBMW for over 25 years. They have serviced all my BMW's. ???????? Five star service, hospitality, facilities, service advisors. I have been coming to SCBMW for over 25 years. They have serviced all my BMW's. ?????????? I would recommend my friends and family to purchase their BMW here and get them serviced here at SCBMW More

Great service! Stephanie was my sales advisor and she is awesome! She is very helpful and a professional. She did not take any shortcuts with me but instead, she fol Stephanie was my sales advisor and she is awesome! She is very helpful and a professional. She did not take any shortcuts with me but instead, she followed the sales process thoroughly. When I found a couple of cars that interested me, she had no problem in test driving each one until I was finally happy with my decision. Definitely would recommend her to anyone who is looking to purchase a new or used car in Steven's Creek BMW. Finance: Gil, Finance Manager, was great! He explained the warranties/products thoroughly and also gave me financial advice. Very honest man, thanks Gil! Used Car Sales Manager: As I was just leaving the dealership because I did not see anything of my interests in the beginning of my search, he told me to come inside where I could search further through their online listed inventory. He was very polite and helpful. Thanks a lot :) -Nicole B. More

Excellent service at Stevens Creek BMW - new purchase I just purchased a Certified pre-owned BMW i3 and was very satisfied with their sales adviser and their overall service. Everything was done within a I just purchased a Certified pre-owned BMW i3 and was very satisfied with their sales adviser and their overall service. Everything was done within a few hours, very professional and they also did an excellent job to follow up the questions after purchase. More

Recall service sucks I have been waiting for a year after receiving my airbag recall notice for parts to be available. Recently I received another fuel pump recall notice I have been waiting for a year after receiving my airbag recall notice for parts to be available. Recently I received another fuel pump recall notice in the mail that said the parts were available and also another notice tha the airbag parts were available so I call Stevens creek BMW to make an appointment specifically to have the two recall items taken care of. I also had my oil changed. After two days in the shop, only my oil was changed and the parts for my two recall items were ordered. So I'm very disappointed that I've wasted my time . You would think that the dealership would train their personnel to inform customers of the process in advance that they would have to come in twice and waste their time. More

Fuel pump stopped when driving in San Jose, not Sacramento Last Friday I had driven from Sacramento to San Jose, and my 530BMW stopped abruptly. AAA towed it to Stevens Creek dealership, and the service repres Last Friday I had driven from Sacramento to San Jose, and my 530BMW stopped abruptly. AAA towed it to Stevens Creek dealership, and the service representative Riccardo Forleo attended to my car in a timely manner, considering how busy they were at 5pm. Riccardo was very professional and compassionate about my need to return to the Sacramento area. He thoughtfully organized a loaner car. The next day he called to explain the results of the diagnostics and the estimated cost to repair. He graciously waited for my response until I contacted by son-in-law, a mechanic, who then supported the estimate. After the work was completed, he immediately called, so that I could drive back to San Jose and pick up my repaired car. I was very satisfied with my interactions with Riccardo and the BMW dealership. More