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Stevens Creek BMW

Santa Clara, CA

4.6
700 Reviews
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4343 Stevens Creek Blvd

Santa Clara, CA

95051

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Showing 700 reviews

October 03, 2017

New car Bought a new X1 certified pre owned - like the no haggle deal - cleaned and washed the car - in and out in 3 hours! that was a first for me when buyin More

by Craig Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir
September 28, 2017

Always A Good Experience Worked with Neil Simon, and he was courteous and helpful (as usual). He had the shop foreman to go on a test drive with me to accurately diagnose my More

by JCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Simon
September 28, 2017

Front of house ok; back of house terrible Last year I had the misfortune of bringing in my car (2009 M3) to Stevens Creek BMW for a minor oil leak. $2,000 later, and the leak was fixed (althou More

by stimpy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rex Patel
September 26, 2017

A reliable dealer My car got a really complicated issue. It took a whole week to identify the problem. The dealer provided me a loaner car and spent a lot of time to fi More

by Zoeyuzhuo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvin
September 26, 2017

Bad customer service, bad car service, bad experience for 2n I called to reserve a loaner car a few weeks before the service day and was told (by some lady) that BMW had stopped providing loaner service. The day More

by Davezeus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kin Salas, ladies by the cashiers area
September 25, 2017

Long Service wait times even with an appointment. It just took forever for the Service Advisor to get me taken care of. Also, NO Loaner cars anymore for regular Service drop More

by cybercat076
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
S
September 24, 2017

Great Birthday Gift Having decided tonight before play one of the vehicle on my birthday I went online and found Stevens Creek BMW. I had never purchase the vehicle onlin More

by SamVaiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordon
September 22, 2017

Excellent and accomodating Best BMW service in the Bay Area. Every experience is perfect, from check in to check out. I have used Stevens Creek for both of my BMWs over the p More

by Deborah Garneau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Bertolacci
September 19, 2017

warranty service had a great experience working with Brian McKeon. He took care of my vehicle's leaks, which luckily was covered by my warranty. He kept posted of what More

by joel santos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McKeon
August 25, 2017

Excellent service advisor Justin Carlos I scheduled an appointment and came in that morning to receive excellent fast service check in even with the whole service drive packed with arriving More

by Janelle82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Carlos and Marc Arce
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