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Stevens Creek BMW

Santa Clara, CA

4.5
675 Reviews
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4343 Stevens Creek Blvd

Santa Clara, CA

95051

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Showing 675 reviews

October 11, 2017

Bought a new 330i with BMW Stevens Creek I worked with T. J Singh.He was very kind and helpful to find the perfect match for the car in budget. It was easy and service was very good. Excelle More

by karma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T. J Singh
October 09, 2017

Excellent service and response My recent experience with the Stevens Creek BMW was very comforting. Assessment of the problem , resolution and overall response was excellent .I rec More

by Satsheel B Altekar
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin
October 06, 2017

Excellent customer service! Bought my new 3 series, thanks Manny for hekping me find my favorite car, he’ Very kind, expert and honest. I definitely recomend this place to all m More

by Farid 2363
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny
October 06, 2017

Huge disappointment Recently purchased a 540i and it was easy, reasonable and fast. No complaints. Purchased Perma Plate finish and called for appointment. Couldn't fit m More

by Dennis Costa
Recommend Dealer
No
Employees Worked With
Justin, service advisor was fine. Chris, service manager was worthless.
October 06, 2017

Took too long and was much too expensive to replace a failed The battery in my 330I failed and I had the towed to the dealership Monday afternoon. The next day they suggested a diagnostic test that I found ques More

by Bert
Recommend Dealer
No
Employees Worked With
Ricardo
October 03, 2017

New car Bought a new X1 certified pre owned - like the no haggle deal - cleaned and washed the car - in and out in 3 hours! that was a first for me when buyin More

by Craig Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir
September 28, 2017

Always A Good Experience Worked with Neil Simon, and he was courteous and helpful (as usual). He had the shop foreman to go on a test drive with me to accurately diagnose my More

by JCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Simon
September 28, 2017

Front of house ok; back of house terrible Last year I had the misfortune of bringing in my car (2009 M3) to Stevens Creek BMW for a minor oil leak. $2,000 later, and the leak was fixed (althou More

by stimpy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rex Patel
September 26, 2017

A reliable dealer My car got a really complicated issue. It took a whole week to identify the problem. The dealer provided me a loaner car and spent a lot of time to fi More

by Zoeyuzhuo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvin
September 26, 2017

Bad customer service, bad car service, bad experience for 2n I called to reserve a loaner car a few weeks before the service day and was told (by some lady) that BMW had stopped providing loaner service. The day More

by Davezeus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kin Salas, ladies by the cashiers area
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