
Stevens Creek BMW
Santa Clara, CA
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I had a very good experience buying a CPO BMW 330 from Stevens Creek BMW. I worked with Ahmed and Refai to purchase this car. They were extremely patient in working with me and my wife, without any pressu Stevens Creek BMW. I worked with Ahmed and Refai to purchase this car. They were extremely patient in working with me and my wife, without any pressure. They convinced me to actually spend less money on a 2021 CPO instead of a 2022 CPO, sharing details of both the cars and explaining why the deal was better. That's usually unheard of, as most dealers would like to extract more from a buyer. They also made sure all of our concerns about some minor scratches on the wheel rims were taken care of, along with a complete detailing of the car. I would recommend working with Ahmed and Refai for your next car purchase from Stevens Creek BMW any day! More
This week we had the pleasure of visiting BMW of Stevens Creek, where we encountered two exceptional professionals, Ahmed and Refai. Their professionalism and dedication to customer satisfaction were truly Creek, where we encountered two exceptional professionals, Ahmed and Refai. Their professionalism and dedication to customer satisfaction were truly impressive. What stood out most were their courteous demeanor and genuine interest in understanding our needs. I highly recommend BMW of Stevens Creek, particularly Refai and Ahmed. More
Friendly environment and kind staff brings the positive attitude towards purchasing a new car. Mr. Mansour was very helpful and patient in answering all my questions; more importantly I did not feel pres attitude towards purchasing a new car. Mr. Mansour was very helpful and patient in answering all my questions; more importantly I did not feel pressured. and I will recommend him and this location to my friends. More
Terrible customer service. Since I bought my car I have not been able to get a hold of any of my paperwork, or in contact with a manager. Since I bought my car I have not been able to get a hold of any of my paperwork, or in contact with a manager. More
Approachable, willing to work with customer, available and responsive, attentive to customer questions and/or concerns, present options for right and best choice! and responsive, attentive to customer questions and/or concerns, present options for right and best choice! More
A salesperson assisted me right away. He was able to arrange a test drive right on the spot. He was knowledgeable about the car and answered my questions completely. He was able to arrange a test drive right on the spot. He was knowledgeable about the car and answered my questions completely. More