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Stevens Creek BMW
Santa Clara, CA
718 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 718 reviews
May 17, 2025
Tom was excellent helping us purchase our vehicle. This is the second car we’ve purchased from Stevens Creek BMW and both times our experience was low pressure, efficient, and enjoyable. This is the second car we’ve purchased from Stevens Creek BMW and both times our experience was low pressure, efficient, and enjoyable. More
by MichaelaW
Employees Worked With
Tom Jurski, Arlin
May 13, 2025
Went to the service center and worked with Chris Ramirez to schedule an appointment. I scheduled for today 05/13 at 9AM. I show up at the scheduled day/time and they have no appointment for me. They take my to schedule an appointment. I scheduled for today 05/13 at 9AM. I show up at the scheduled day/time and they have no appointment for me. They take my car but was not able to find me a loaner which was originally requested when scheduling the appointment. I wasted 2 hours there. I grabbed my keys and left. Clown show run by a bunch of clowns. More
by Mischiefwerx
Employees Worked With
Chris Ramirez
May 05, 2025
Working with TJ Singh was great from the moment I scheduled a test drive with him to when we shook on the deal. I have dealt with many dealerships and Stevens Creek was by far the most transparent on scheduled a test drive with him to when we shook on the deal. I have dealt with many dealerships and Stevens Creek was by far the most transparent on pricing, fair on pricing and respectful in negotiations. I will be looking to Stevens Creek BMW first when I am looking for my next BMW. More
by M40i_mama
Employees Worked With
TJ Singh
May 04, 2025
The dealer ship is nice and very modern. They had a cafe inside where you could get some coffee while you wait. Overall everyone seemed nice. They had a cafe inside where you could get some coffee while you wait. Overall everyone seemed nice. More
by Selenam11711
Employees Worked With
Ron Ryan and Shadi
May 01, 2025
I have been buying, leasing and having my cars serviced by Stevens Creek BMW for the past 18 years. There are many choices in BMW dealerships in the Bay Area. I have owned 18 BMWs in the last 40 years, ran by Stevens Creek BMW for the past 18 years. There are many choices in BMW dealerships in the Bay Area. I have owned 18 BMWs in the last 40 years, ranging in types and new vs used. Driving BMWs is always a pleasure; owning them has its positives and negatives as any BMW person knows. My all around experience with Stevens Creek has been quite positive. The majority of the people with whom I interact have been working there for a fairly long time, both in service and in sales. Whenever I have any kind of an issue with a car, they take care of me. This is huge and it is why I remain their customer. More
by fsw58
Employees Worked With
TJ Singh
April 28, 2025
The person helping me was MR, Ron he was excellent i cant say enough about how great he was, but the nightmare started when his teammate got involved rude,manipulative sell person trying to bully me into a d say enough about how great he was, but the nightmare started when his teammate got involved rude,manipulative sell person trying to bully me into a deal that wasn't gonna work me, I was very specific and asked to run my credit 1 time and they run it 6 times, I have no idea why they did that because I was approved with the first bank they sent my application. I'm extremely unhappy about the way this ended. We didn't buy the car from them due to lack of respect for their customers, Mr, Ron needs a better team on his side. 5starts for Ron, negative 20 starts for the rest of the team. More
by edgardo.santacruz5
Employees Worked With
Ron
