Stevens Creek BMW

Excellent costume service professional c c c c c e e e e e e e e More

Alec is helpful to get the best discount even with a customized car. The whole process is quick. customized car. The whole process is quick. More

Working with TJ Singh was great from the moment I scheduled a test drive with him to when we shook on the deal. I have dealt with many dealerships and Stevens Creek was by far the most transparent on scheduled a test drive with him to when we shook on the deal. I have dealt with many dealerships and Stevens Creek was by far the most transparent on pricing, fair on pricing and respectful in negotiations. I will be looking to Stevens Creek BMW first when I am looking for my next BMW. More

The dealer ship is nice and very modern. They had a cafe inside where you could get some coffee while you wait. Overall everyone seemed nice. They had a cafe inside where you could get some coffee while you wait. Overall everyone seemed nice. More

I have been buying, leasing and having my cars serviced by Stevens Creek BMW for the past 18 years. There are many choices in BMW dealerships in the Bay Area. I have owned 18 BMWs in the last 40 years, ran by Stevens Creek BMW for the past 18 years. There are many choices in BMW dealerships in the Bay Area. I have owned 18 BMWs in the last 40 years, ranging in types and new vs used. Driving BMWs is always a pleasure; owning them has its positives and negatives as any BMW person knows. My all around experience with Stevens Creek has been quite positive. The majority of the people with whom I interact have been working there for a fairly long time, both in service and in sales. Whenever I have any kind of an issue with a car, they take care of me. This is huge and it is why I remain their customer. More

The person helping me was MR, Ron he was excellent i cant say enough about how great he was, but the nightmare started when his teammate got involved rude,manipulative sell person trying to bully me into a d say enough about how great he was, but the nightmare started when his teammate got involved rude,manipulative sell person trying to bully me into a deal that wasn't gonna work me, I was very specific and asked to run my credit 1 time and they run it 6 times, I have no idea why they did that because I was approved with the first bank they sent my application. I'm extremely unhappy about the way this ended. We didn't buy the car from them due to lack of respect for their customers, Mr, Ron needs a better team on his side. 5starts for Ron, negative 20 starts for the rest of the team. More

Great customer service. Answered all my questions. Made the process of buying easy and fast. Answered all my questions. Made the process of buying easy and fast. More

I drove to Santa Clara with a friend to look at 2 models of Used Lexus Hybrids (2008 RX 400h) that l found on Cargurus.com. The first dealership had it ready to view and test drive, but theirs hasd too many of Used Lexus Hybrids (2008 RX 400h) that l found on Cargurus.com. The first dealership had it ready to view and test drive, but theirs hasd too many cosmetic defects and did not have the Mark Levinson Sound system. The second dealership, Stevens Creek BMW, did not have the car ready or available, and I was told l’d need to wait two hours to see it. I told them that l did not live nearby, so the salesman said he would see if they could hurry it up, so that I could see it in 20 minutes. It still wasn’t ready, so we left. We returned the next day to see the car by appointment, and were able to test drive it. I decided l would purchase it, so my friend left me off and went on their way. I had not purchased a vehicle since 2017, but it took nearly four hours to accomplish the paperwork… and l was paying cash. I guess they make such a big production out of selling you a car, which is probably just a ploy, because how much trouble can getting the boilerplate contract filled in with name, purchase price and mileage be? Anyway, l drove it away and stopped to register it with AAA down the street. On my way out of there, l noticed the front license plate was hanging funny. Upon inspection, l saw it was missing a screw. I drove back, pulled into their service bay and told them l’d just bought the car, could they possibly add the missing screw for my license plate frame and the quickly obliged! Yay for good service that did not take one hour! Kudos to Antonio Walker, my salesman, who was not pushy. I would recommend him to any used car shopper. This is tge second used Lexus l have purchased from Stevens Creek BMW. More

Negotiated a deal over the phone and leased a new car from them. I found the whole process very easy, and I'm very happy with my EV from them. I found the whole process very easy, and I'm very happy with my EV More