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Steven's Jersey City Ford

Jersey City, NJ

2.0
84 Reviews

740 State Rt 440

Jersey City, NJ

07304

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Showing 84 reviews

September 16, 2024

Order a new car in the middle of July it’s now the middle of September still don’t have my registration or plates. No one will return my call this deal stinks stay away. More

by Jamesph41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tom Landi
May 14, 2024

I was on a tight budget and couldn’t find a car I wanted. Danny and Rosario helped me so much. I got approved and left with a car I love. Highly recommend Stevens Ford More

by Jennifergorini
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rosario and Danny, Tom Landi
March 09, 2024

Would give them a negative ten stars if I could. We called about a car we wanted. Specifically asked if they had any fees and was told no. We drove 2 hours to get there and found out they lied ab More

by Duped by Dealer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ed the Salesperson and Stavros (sp) the finance upcharge person
January 18, 2024

Don’t waste your time. Service is the worse 2 weeks at the dealer and I ended up getting my stuff stolen no return calls and when I demanded my car all of a sudden everythi More

by Lgarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
You will never get a return call if they can’t make money., David Benstock, Steven Gomes, Tom Landi, Scott Gomes, Courtney Stains
November 19, 2023

Wow. ....I have been buying new and used Fords since 1983 and have not seen the practices by this dealer since the 90's. I have owned almost 70 vehicles si More

by CEL2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Juan Plasencia in Sales dept.
September 15, 2023

I came in today for service due to a recall that I received on my vehicle a few weeks ago. When I called Dana Ford in Staten Island I was told the next available appointment was in February of 2023 wh More

by Edward
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Benstock, Steven Gomes, Tom Landi, Scott Gomes
September 06, 2023

Don't even bother going to this place. This place is notorious for price gauging, as you can see in other reviews as well using unscrupulous sales tactics to unsuspecting consumers. They h More

by rbilotti13
Recommend Dealer
No
Employees Worked With
Daniel hoyos
February 18, 2023

The GPS on my mustang was acting up so I made an appointment weeks in advance to have it checked and get an oil change while I was at it. I was told it usually took "2-3 days" for diagnosis and repa More

by BG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erica
December 14, 2022

These guys tacked a $30,000 mark up on a new Ford F-150 Lightning Platinum knowing full well Ford told them not to do that. On top of that all the trucks they are selling were straw-man ordered. Passed the More

by YanT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tom Landi
November 23, 2022

UPDATE: I spoke with Starvos and he offered to resolve an issue regarding the BCM in covering costs for a spare key. But he asked me to take the review down and he would have no problem sending the check. I More

by underwooddaniela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alicia, Starvos D, Eyad (Ed), Mohammed F
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