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Steven Toyota - Service Center

Harrisonburg, VA

4.7
174 Reviews

174 Reviews of Steven Toyota - Service Center

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November 02, 2024

I came and was greeted with a smile. Brooke was very helpful and made my visit very pleasurable. I will back and hope I get the opportunity to work with Brooke again. Thank you Brooke an More

by Sealpack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Mc Cardle
Nov 04, 2024 -

Steven Toyota responded

Thank you for sharing your experience! We're delighted to hear that Brooke made your visit enjoyable at Steven Toyota. We look forward to welcoming you back in the future!

November 01, 2024

The whole Steven Service department is the best! Thanks for taking care of my car. Wouldn’t get service anywhere else. More

by ecampbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Huffman , Mike Wiatrowski
Nov 01, 2024 -

Steven Toyota responded

We're delighted to hear that our Steven Toyota Service department has earned your trust! Thank you for choosing us, and we're always here to take care of your car needs.

October 28, 2024

Very knowledgeable of what I needed and explained all service and what was done and also explained to me what was wrong before fixing the issue More

by Ronaldgrenon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Sodikoff
Oct 28, 2024 -

Steven Toyota responded

Ronald, we're delighted to hear that our team at Steven Toyota provided you with clear and knowledgeable service. Thank you for sharing your experience!

October 07, 2024

Shout out to the parts department. ~ 4:30 PM Monday afternoon I called in on behalf of my daughter who needed a new battery. She is a student at JMU and needs her car. I called and t More

by pitfall_arable.0t
Recommend Dealer
Yes
Employees Worked With
Parts department
Oct 08, 2024 -

Steven Toyota responded

Thank you for sharing your experience with the parts department at Steven Toyota! We're delighted to hear that our team was able to assist your daughter so promptly and efficiently. We appreciate your kind words, and we're always here if you need anything else in the future!

October 01, 2024

Great to work with they are always able to work us in when we needs it e More

by willisamy61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
Oct 01, 2024 -

Steven Toyota responded

This review means a lot to us! Thank you for choosing Steven Toyota.

September 13, 2024

Will was great ! He let me know what needed to be done before checking in. He wad very professional. More

by Dettecoleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wiatrowski
Sep 16, 2024 -

Steven Toyota responded

We are glad to hear that Will provided excellent service. Thanks for choosing Steven Toyota!

September 11, 2024

I have had my Toyotas serviced at Steven Toyota for many years. I have always been pleased. Edgardo is excellent. More

by eam52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgardo
Sep 11, 2024 -

Steven Toyota responded

Thank you for your loyalty and positive feedback! We're delighted to hear that Edgardo has consistently provided excellent service at Steven Toyota. We look forward to continuing to serve you in the future!

September 11, 2024

Nick is my hero! He diagnosed the issues with my tires with sophisticated equipment at Steven Toyota. He's very helpful in sorting out what repairs I *need* vs. just More

by laura_d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Sep 12, 2024 -

Steven Toyota responded

Laura, we're so glad to hear that Nick was able to assist you with your tire issues at Steven Toyota. Thanks for sharing your positive experience!

September 04, 2024

Organized, reputable, considerate , honest, friendly. Would recommend to neighbors. Clean environment. Easy access and parking More

by D Sacco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brook
Sep 04, 2024 -

Steven Toyota responded

Thank you for the glowing review! We're delighted to hear that our team at Steven Toyota provided such a positive experience. We appreciate your recommendation and hope to see you again soon!

August 24, 2024

Service was prompt, efficient, and reasonably-priced. Scheduling was easy via mobile site. Hand wash was a very nice touch! More

by Curraib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily in service dept
Aug 26, 2024 -

Steven Toyota responded

Thanks for sharing your experience! We're glad to hear you found our service prompt and efficient at Steven Toyota. We appreciate the feedback and look forward to serving you again!

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