174 Reviews of Steven Toyota - Service Center
I've dealt with them several times. Bought three vehicles from them. The sales team is fine. The service team is consistently corrupt. Hadn't been there for several years. Thought I' Bought three vehicles from them. The sales team is fine. The service team is consistently corrupt. Hadn't been there for several years. Thought I'd give him another chance and once again they were deceptive. Called for a quote. Got a price dropped off the car. Even texted with the service person to make sure that my quote would be honored. But when I get there they have a surprise $145 fee that it sounds like they charge everybody and they don't bring it up during the quote discussions. In previous times they lied to me about alignment being needed when I just had it aligned at a professional alignment shop and took it back to them and they verified that my alignment was perfect. Also at a previous time they promised to change oil with synthetic but then the technician said they don't do that after they already changed my oil with conventional. More
Everything was straightforward and efficient. Service recommendations and cost were communicated with level of need without feeling pressure! I especially like it when they give me a free car was Service recommendations and cost were communicated with level of need without feeling pressure! I especially like it when they give me a free car wash token. More
The employees at Steven Toyota always pleasant to deal with and keeping me informed on what was being done with the vehicle. I have truly enjoyed doing business with them!! with and keeping me informed on what was being done with the vehicle. I have truly enjoyed doing business with them!! More
We service our highlander here. Our most recent visit was a great experience. Nicholas helped me out; he was very kind, clearly explained our service options, made sure to address m Our most recent visit was a great experience. Nicholas helped me out; he was very kind, clearly explained our service options, made sure to address my questions, and had me back in the road in a fair amount of time. Nobody enioys the process or cost of vehicle maintenance but the team at Steven Toyota is top notch, thorough, transparent, and treat you well. Thanks! More