Back

Steven Toyota - Service Center

Harrisonburg, VA

4.8
168 Reviews

168 Reviews of Steven Toyota - Service Center

Sort by
October 21, 2015

Best experience and great dealership. ask for Stacey!!! The whole experience was enjoyable, they have the nicest people imaginable. The staff goes above and beyond for costumers, I'm beyond happy with my ve More

by Karmen Fridley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Bricker, Stacey Williams
April 06, 2015

Appalled and shocked at the terrible customer service This is by far the worst dealership to deal with. My brand new Prius has had satellite signal issues from day one( research , lots of Toyota clients h More

by LilLatina85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ryan sodokoff, Mike Wiatrowski, Matthew Francisco
Apr 06, 2015 -

LilLatina85 responded

That is true, this is the second toyota dealership/service area I have went to. And no I don't dislike all toyota dealerships. Bought a jeep from McDonough toyota in staunton and recommended my brother who just bought a van there in the last couple weeks, I was there with him watching his kids. Call and ask it was a Chrysler van they are a young couple. Dj and Krystal, need last name proof? I can provide.When I called for service they where booked so tried Steven Toyota because I needed my oil changed asap and could not wait. I left brown because after going there and them dismissing my satellite issues and hearing from friends that had several issues I did not want to go to them again. I don't hate every Toyota place like this one. I drove out of my way. I was lied to, treated like I was a liar had had awful service. The point of review sites is to express any concern and share your service. If you wanted a better review you simply just had to provide good service. I would appreciate if you would stop infringinging on my freedom of speech and point of these sites.

January 24, 2015

very happy Buz Arbogast did a wonderful job informing me about a new Tundra. He is very knowlegeable about these vehicles. Thank you Buz. We plan to return soon More

by orfanel
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buz Arbogast
December 19, 2014

Satisfied customer for 8 years Steven Toyota has been servicing my 2004 Camry since 2006 and my 2013 Highlander since I bought it there. The service has been outstanding. All of More

by kirkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wiatrowski
October 31, 2014

First service I was met by my salesperson (Patrick Molloy) at the service center. He introduced me to Jim Logue and then let me know about free shuttle service back More

by 1done
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Logue
September 27, 2014

Excellent service! We have a 2002 Toyota 4Runner that we bought brand new. We had a number of issues that needed to be addressed and Brian Cooper and team did an Excelle More

by 4runner02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Cooper
August 30, 2014

Excellent Customer Service by Ashton I recently brought my car in for its first service appointment. Not only did Ashton schedule my appointment for me; she also came back and checked on More

by sunshine01114
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashton Johnson
June 30, 2014

Great customer service I purchased my vehicle back in April and was recently in for my first service, my sales rep Ashton and Jonathan made sure I was well taken care of the More

by Lbensonkier33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Irvine, Ashton Johnson
June 17, 2014

Very Dishonest Place I went there for an inspection and they they totally fabricated a very expensive repair. Do not, I repeat, do not get any work done at this pace. They More

by johnsalinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Wiatrowski, Mike Wiatrowski
March 25, 2014

We came to Steven Toyota to have service on our current vehicle. While we were waiting, we just looked around their lot, because we were currently looking/thinking about trading in our Toyota Corolla for a More

by september1223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
...
14
...