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Steven Toyota - Service Center

Harrisonburg, VA

4.8
169 Reviews

169 Reviews of Steven Toyota - Service Center

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February 23, 2024

Quality customer care @ Steven Toyota servicing and car sales /rentals. Appreciate excellent communications and extended courtesies clean comfortable waiting area and a great team of employees! Thanks More

by lizdevoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo in Service/Maintenance as well as Brooke you’re more like family! , Mike McMillan
Feb 23, 2024 -

Steven Toyota responded

Liz, we're elated to know you've had a positive experience with our team at Steven Toyota! We strive for excellent communication and customer care. Thanks for your kind words about our facilities and staff — we appreciate it!

Feb 23, 2024 -

lizdevoe responded

Thanks again safe travels … Liz

February 21, 2024

Nicholas was so friendly and welcoming,my service was well done and in time. I recommend him to anyone who’s going in for car service to ask about Nicholas,you will love his service to you,come back and More

by leslyfonyuy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Morrison, Stacey Williams, Pablo Santibanez
Feb 21, 2024 -

Steven Toyota responded

We're delighted to know that Nicholas provided you with such excellent service at Steven Toyota! We appreciate your recommendation and look forward to seeing you again. Safe travels until then!

February 17, 2024

Our family is so grateful to have a dealership that truly cares about their customers and we always feel welcome and we always feel so well taken care of. We are so fortunate and we will forever be Steven To More

by huneycutts98
Recommend Dealer
Yes
Employees Worked With
Ashley, Allison, Tyler
Feb 19, 2024 -

Steven Toyota responded

We're truly touched by your kind words and loyalty to Steven Toyota. It's our pleasure to ensure you always feel welcome and well taken care of. We look forward to serving your family for many years ahead!

February 12, 2024

The service department is always knowledgeable and helpful. It is easy to schedule and appointment at Steven Toyota. More

by Bsue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison
Feb 12, 2024 -

Steven Toyota responded

We're glad to know that our service department at Steven Toyota has been consistently helpful and knowledgeable. Thanks for the positive feedback!

February 09, 2024

Everyone is friendly and so helpful. They are very efficient and thoroughly with the job they perform. More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison (AJ)
Feb 09, 2024 -

Steven Toyota responded

Cheryl, it's great to know you found our team at Steven Toyota friendly and efficient. We strive for thoroughness in all we do! Thanks for your review.

February 08, 2024

Allison was very helpful in helping me make decisions about service options options. The video report was very helpful. More

by session-gazer.0h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison
Feb 08, 2024 -

Steven Toyota responded

We're glad to know that Allison was able to assist you effectively with your service options at Steven Toyota. It's great hearing the video report proved useful too! Thanks for sharing your experience.

August 02, 2022

El 29 de Julio 2002. lleve mi carro a servicio cambio de coolant y me dejaron el tanque de reserva vacío y dicen q cuando lo cambian no limpian ni el tanquecito. Les dig More

by Billy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas
April 30, 2022

So easy to work with! Made it super easy to trade in! Got me an awesome deal! Couldn’t be happier! They take their time and care about their customers! Daniel sold me a wr More

by Brittany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Gutch, Daniel Frum
February 19, 2022

Good dealership, came in for a test drive and the car was ready for me, bought the same day and love it! More

by wpercy689
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Gutch, Francisco Marroquin
April 03, 2021

Was helpful explained how the process of getting a car goes this was my first time getting a car thanks for helping me to get one I'm in love with it oh an Stacy Williams you are the best More

by Katie p
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Williams
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