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Steven Toyota

Harrisonburg, VA

Overview
Reviews
Vehicles
4.8
2,117 Reviews
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2970 South Main Street

Harrisonburg, VA

22801

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Showing 210 service reviews

December 20, 2025

We buy all our vehicles from Steven Toyota and their excellent service is a big selling point. They always take good care of our vehicles! Brooke was amazing yesterday when I needed service. More

by ipray4u911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke McAudle
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Dec 22, 2025 -

Steven Toyota responded

Thank you for your business and for sharing your experience with Brooke and the team! We’re so grateful for your loyalty and look forward to seeing you again at Steven Toyota. Have a great day!

December 12, 2025

The work was done in a timely manner and the advisor was very friendly. I enjoy the inspection video a lot. More

by Jill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke
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Dec 12, 2025 -

Steven Toyota responded

Jill, thank you for sharing your feedback! We're so glad you had a timely and friendly experience at Steven Toyota. We hope to see you again!

December 12, 2025

It's clean, coffee not the best. They do a good job but want to upsell something all the time. More

by mkas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont remember
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Dec 12, 2025 -

Steven Toyota responded

Thank you for sharing this feedback with the Steven Toyota team.

December 12, 2025

Good dealer to get service on later model Toyotas. As with any dealer service this isn’t the cheapest option but whenever you have items that are critical it’s a good choice. Over the years the servic More

by Motu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose and technian Andrew
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Dec 15, 2025 -

Steven Toyota responded

Thank you for sharing your feedback, Motu! We appreciate your trust and we look forward to your next visit at Steven Toyota!

December 11, 2025

I had a freak accident where my windshield was taken out by ice from a tractor trailer on a Saturday while traveling. I was able to leave my vehicle with them and they had a rental vehicle available so my f More

by nissantech619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgardo Solis
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Dec 11, 2025 -

Steven Toyota responded

We're so glad our team was able to keep you moving and informed throughout the process! Thank you for choosing Steven Toyota and for sharing your experience. We wish you and your family all the best!

December 02, 2025

In and out in 4( minutes for oil change and tire rotation. Everyone was friendly and knowledgeable. The lounge area was clean. Thanks. More

by a1xggrammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
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Dec 02, 2025 -

Steven Toyota responded

We're delighted to hear that your service was quick and efficient! Thank you for choosing Steven Toyota, and we look forward to serving you again.

November 20, 2025

It was a very good experience. I was kept informed and my contact person is was great. More

by bamaresident
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
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Nov 21, 2025 -

Steven Toyota responded

Your kind review warms our hearts! Thank you from the Steven Toyota Team.

November 02, 2025

Fast excellent service, friendly people. Knowledgeable about my vehicle. Made my appointment convenient. I love the video car inspection. More

by Tabitha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chino
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Nov 04, 2025 -

Steven Toyota responded

Tabitha, we love hearing how seamless your visit was at Steven Toyota! Thank you for choosing us and we hope to see you next time.

October 30, 2025

Logan was exceptionally curtious, very helpful and explained everything, exceptional service, Thank you Logan, for all your insight on getting the bugs off the front of my car, greatly appreciated More

by bettyfunkhouser53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
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Oct 31, 2025 -

Steven Toyota responded

Betty, we're delighted to hear that Logan provided exceptional service at Steven Toyota. We appreciate your kind words and we hope to welcome you back in the future!

October 22, 2025

Very efficient service and excellent customer service. I continue to trust their advice in keeping my car on the road and in good condition. More

by onedflday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
Report | Print
Oct 23, 2025 -

Steven Toyota responded

We're delighted to hear you trust our service team with all your car care needs! We truly appreciate your continued support and can't wait to see you at Steven Toyota again in the future. Drive safe!

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