Steven Toyota

I initially brought my SUV in for the Auto Butler service. I had been thinking about finding a car with better gas mileage. While having my SUV serviced, my husband and I were looking at the used c service. I had been thinking about finding a car with better gas mileage. While having my SUV serviced, my husband and I were looking at the used cars and this very nice, knowledgeable young man approached us asking if he could help us. I asked him if Steven Toyota bought back their vehicles and he said "yes maam, we do." This immediately got my attention and I told him I was was looking for a nice used car with leather interior and better gas mileage. He showed us a very nice used car and gave us some history on this car. Needless to say, we worked out a very good deal, and I drove away very please within a couple of hours in my car. Every one of the employees that we met that day were very pleasant and informative. I also was impressed with the cleaniness of Steven Toyota. I have been to quite a few auto dealerhips, but Steven Toyota is my pick for sales and service. We live in Capon Brige, WV, and we travel to Harrisonburg, VA because of the great service and have been since 2003. Thank you Steven Toyota...I love my car! Cathy Fouse Capon Bridge, WV More

Jeremy was very helpful and listened to my concerns and what I was looking for. Gave good advice with no pressure and I got the car I wanted at a fair price. Finance was also very smooth, very low key. what I was looking for. Gave good advice with no pressure and I got the car I wanted at a fair price. Finance was also very smooth, very low key. I hate high pressure sales so this experience suited me to a "T." More

Steven Toyota had the used vehicle I was looking for. I used the pre-approval program on their website, drove to Harrisonburg from Charlottesville and met Jim Mason as soon as I arived. Jim was profession used the pre-approval program on their website, drove to Harrisonburg from Charlottesville and met Jim Mason as soon as I arived. Jim was professional, friendly, and courteous. Within 2 hours we drove out of the lot with the vehicle we wanted. More

I just purchased a 2012 Camry SE from Jay Williams. This is my third new Toyota Camry and the easiest by far to purchase. Jay was an exceptional salesman and even "modeled" the car for me before I made my is my third new Toyota Camry and the easiest by far to purchase. Jay was an exceptional salesman and even "modeled" the car for me before I made my final decision. When the time comes for me to make another Toyota purchase, I will track down Jay. Thank you Jay for making my purchase pleasurable. More

This is our third car that we have purchased fron Steven's Toyota. Very please with the service we have received from Steven Toyota. Thanks Steven's Toyota. Very please with the service we have received from Steven Toyota. Thanks More

Josh Shrum is a great asset to Steven Toyota! He was very friendly and made our vehicle purchase quite pleasant. He went above and beyond what was required of him. My husband and I will definitely come back friendly and made our vehicle purchase quite pleasant. He went above and beyond what was required of him. My husband and I will definitely come back to see Josh for our next vehicle. Thanks Josh! More

Went in to buy a new car as a surprise for my mother. The staff was very kind and helpful and could answer almost every question I had - especially Tyler. The financing as amazing - even better than the rate staff was very kind and helpful and could answer almost every question I had - especially Tyler. The financing as amazing - even better than the rate we had gotten from our financial institution (0.9%). I always enjoy my visits to Steven Toyota and will definitely be heading there the next time I need a new car. More

Have always received good service and easy to schedule service. Hours are convenient and shuttle service is a big plus. The staff are friendly and seem ready to help out. Like having the multi point in service. Hours are convenient and shuttle service is a big plus. The staff are friendly and seem ready to help out. Like having the multi point inspection even if only in shop for minor service or an oil change. More

Reminder for 6-month check (Toyota Care) was timely. This was the first check-up under the TC "warranty" for the 2012 Camry. Service was provided with high quality and efficient delivery. Thanks. was the first check-up under the TC "warranty" for the 2012 Camry. Service was provided with high quality and efficient delivery. Thanks. More

For years we have purchased cars from Steven Toyota and had them serviced there. We've never been disappointed. The sales personnel know what they're talking about and treat you as intelligent people with had them serviced there. We've never been disappointed. The sales personnel know what they're talking about and treat you as intelligent people with genuine needs to be addressed. Jim Mason is a fine example of Steven personnel. He is considerate, intelligent, knowledgeable over a wide range of subjects, and not just about Toyota cars. He cares about what he is doing, and he brings a fine-tuned energy to the task. My wife and I had come into the dealership with an interest in trading in our 2007 Camry, which had proved a fine car. We realized that a used Camry has good resale value. Jim widened our awareness of that and laid out a number of good options, for vehicles, lease vs purchase, new vs used, and methods of payment. Of course, he wanted to sell us a car, but he also showed an interest in who we were and what we did. He spent a good deal of time looking into the best financing. He got us an attractively low interest rate and spelled out all the advantages that we would enjoy at Steven as owners of a new vehicle. One doesn't think of car purchasing as a delightful experience. But that's what this was. We thoroughly enjoyed the attention we got at Steven from Jim Mason and his colleagues, and we feel sure we will thoroughly enjoy our new Camry 2012. More