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Steven Toyota

Harrisonburg, VA

4.9
2,067 Reviews
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2970 South Main Street

Harrisonburg, VA

22801

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Showing 2,067 reviews

June 19, 2012

The dealership was definitely very friendly and worked with us to get the best deal we could. Drove a couple of hours and wasn't disappointed with the staff and the aggressive (the good kind) pricing. Cou More

by lancemir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsea and Som William Syharath
June 18, 2012

Thank god from someone will to work with someone on a budget. Cars are way over priced these day! But more than anything Thank you for being friendly informative, and makeing this customer not feel like More

by buy10cars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 17, 2012

We were treated very well by the sales person and the rest of the staff. It made buying a vehicle almost pleasureable, if that is possible. We have dealt with many dealerships in the past and I would h More

by ewmarshall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 16, 2012

We purchased a new Toyota Sienna minivan from Steven's Toyota. We made three visits to the showroom. We were always greeted by someone, and a salesperson was available to show us the vehicles we wanted to More

by riverside71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
June 15, 2012

My husband and I were both very pleased to have worked with Ron in the purchase of our new truck. He did a great job at keeping us informed of the process of buying the truck and was a great guy over all. More

by christineclifton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Pleasant
June 14, 2012

Had a bad experience with Buz Arbogast, he was very rude when I called about a car he had shown me. I told the manager and went back for the car, the staff was wonderful, especially Jeremy Shearer, who sol More

by jackiem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buz Arbogast
June 10, 2012

Mike was very informative, knew a lot about many of the vehicles. He is great with people and could diffuse my family member's anger and complaints with wonderful listening skills. More

by Carolquintero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Arellano
June 08, 2012

I have no idea how this dealership got this rating! We went in, ready to write a check and purchase a new vehicle, and they were the rudest, and most disrespectful people I have ever met. We drove to R More

by mhpenrod
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Irvine
Jun 26, 2012 -

Steven Toyota responded

Thank you for taking the time to share your comments and feelings about our dealership on DealerRater.com. Even though your comments did not shine a positive light on our dealership, it is helpful to us in finding out where some of our weaknesses lie; whether in our personnel or our processes. We apologize for your experience and we appreciate your feedback. We hope for a future opportunity to make this right for you. You may contact me anytime. Ryan Sodikoff General Manager 540-434-1400 ext 1137

June 04, 2012

I had a very enjoyable shopping experience at Steven Toyota. Jim Mason was very attentive, he understood what I was looking for and how I needed to go about making my trade in worth trading in. I am tho More

by louiswsimpson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Mason
June 01, 2012

I needed to find an efficient car with decent mileage and longevity. I had searched for a long time and finally found my dream car in a Honda Civic they had on their lot. Jim helped me grasp this dream and More

by funkmastert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Hughes, Jim Mason
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