Steven Toyota

We went to Steven Toyota because we saw a listing for a 2009 Mazda Miata in Auto Trader. We knew exactly what we came for and just wanted to see what condition the car was in. Ron was very nice from the ge 2009 Mazda Miata in Auto Trader. We knew exactly what we came for and just wanted to see what condition the car was in. Ron was very nice from the get go and he was helpful to show us the car - inside/out. He noticed that we looked briefly at the white Mercedes convertible; he suggested we took it for a drive but we said this was not in our price range. We appreciated his offer but wanted to concentrate on the Mazda and he repected that. After our drive, we asked Ron if he could work the price. He came back with a listing of cars that were available at other dealers and compared the pricing on all vehicles. It just confirmed that the Mazdas are sought after and that the price of the car was right according to the market. We are very satisfied with the car and we would not hesitate to recommend Steven Toyota as a dealership and Ron Pleasant as a Sales consultant. Suzanne & Marc-Yvon Comeau More

Was lied to by sales manager and sales associate! I was told that my Mustang would not list for over $16500 and looked on internet and it is listed for over $18000. Mike told me the initial offer on my Mus told that my Mustang would not list for over $16500 and looked on internet and it is listed for over $18000. Mike told me the initial offer on my Mustang that they could do better and then came back and said sorry because they were losing money on the truck they were seliing. I know that there are 3 different nets that you work off of and you are not losing money! Than iwas told aftyer sale that they would try and get me a extra key and an owners manual for the truck. Have not heard a thing after 10 days! Any response has been after i have intiated the phone call. Will not deal with you guys again and will not recommend you to anyone! Dont care about car washes for free or oil changes that are free. Already been to Nissan in Staunton to get Owners manual and A second key will cost me $60. Sorry about the negative response but that is just how i feel. I felt like a guy from another country getting the run around. Sorry but never again! Scott Johnson More

This was my first service on my new car and I couldn't have had a better experience. Brenan took care of me quickly and professionally with no BS. The waiting area was clean and neat. To be honest, I had have had a better experience. Brenan took care of me quickly and professionally with no BS. The waiting area was clean and neat. To be honest, I had heard some negative things about Steven Toyota but I found them all to be untrue. I will go back for service and probably buy from them next time. More

Just recently purchased my 3rd car in 8 years all from Steven Toyota. I trust Buz and am always a top priority. All my questions and concerns are addressed immediately and never feel like I am being 'sol Steven Toyota. I trust Buz and am always a top priority. All my questions and concerns are addressed immediately and never feel like I am being 'sold' something. Every car I have purchased there has been a great vehicle and I have never been disappointed. My husband and I love Toyota for their excellent value but also because of the wonderful staff at Steven Toyota! Thanks Buz!!!! More

Daz did an excellent job making the sale happen on my prius c. Now i am ready to buy another prius for my wife and will come back looking for Daz. Great job! prius c. Now i am ready to buy another prius for my wife and will come back looking for Daz. Great job! More

It was so nice to walk in and see a friendly face. It made our first experience buying a car that much better! Thank you Greg! made our first experience buying a car that much better! Thank you Greg! More

Rudy was a great salesperson, very helpful and friendly. However, before we talked to Rudy, we were in a couple of days prior to look at the car and talk pricing. We were given the run around by another sal However, before we talked to Rudy, we were in a couple of days prior to look at the car and talk pricing. We were given the run around by another salesperson and had an extremely unpleasant experience. After that, though, we made an offer online and talked to Angela, who was extremely helpful and courteous. We came back in and were helped by Rudy, who helped us feel better about the overall experience and worked with us to facilitate the process of buying the car. The experience with the Finance Manager was, unfortunately, not a bright point, either. We were hassled about a service plan that was way too expensive and didn't feel like we were getting honest answers. Overall, the experience was satisfactory, but customer service could be improved upon greatly in many areas. More

Bought a used 2011 Hyundai Elantra. Arthur McGrady was a really good salesperson to work with as he was informative yet not pushy. He devoted his time to us so it felt like we were able to make a good deci really good salesperson to work with as he was informative yet not pushy. He devoted his time to us so it felt like we were able to make a good decision. More

I went into Steven Toyota not knowing if I was even elegable to get a car. Right away they made me feel welcome and like I was part of the family. They work with you and they work hard to get you int elegable to get a car. Right away they made me feel welcome and like I was part of the family. They work with you and they work hard to get you into a car that you are happy to drive. Rudy and some of the other sales associates made me laugh and feel really comfortable during the credit process. I would definately come back and I am telling my friends and family to go to Steven Toyota. I want to go to a place where I am treated like I am part of the family and they know me when I walk in the door! More

Yesterday I set out to trade in my Subaru for a Toyota Pruis. I stopped by Steven Toyota even though I am normally one to stay away because of my previously bad experiences with this business. Immediately Pruis. I stopped by Steven Toyota even though I am normally one to stay away because of my previously bad experiences with this business. Immediately, I was greeted by Josh Shrum. He was non-pushy and very laid back fellow. He was informative, helpful and very polite. The sale went through and I walked away with a renewed sense of respect for Steven Toyota thanks to Josh and his hard working morals! I have plans to return to this dealership again. Thanks More