Steven Toyota

My wife and I are repeat customers of Steven Toyota. This day in particular, I had brought my Highlander in for routine service. I went up to the new car showroom to get a cup of the single brew coffee. When day in particular, I had brought my Highlander in for routine service. I went up to the new car showroom to get a cup of the single brew coffee. When I entered the showroom, two salesmen greeted me. The response from myself was cordial, and I continued to the coffee brew, made a cup of coffee and made myself at home, as I do feel "at home" there. My wife and I had talked briefly at home "once" about maybe looking into the purchase of a vehicle that was more economical. As I was sipping on my coffee, I saw Tyler Simmons walk out onto the showroom floor. My eye caught his and I motioned him over to talk a bit. I already knew he was a no pressure salesman. As the conversation continued I brought up the idea of further information on the Prius. Tyler shared some pertinent vehicle information. We walked out onto the lot to look at a few of the features of the Prius, drove one for a test drive. When we returned from the test drive, Tyler and his sales department jotted down a few figures. I was near to excuse myself and carry out the routine of the day when it was suggested by Tyler that perhaps I would be interested to drive one home and get the real feel of it. I left to visit my wife's workplace and to share part of the education for the day. Angela was interested in bringing a new car back to the house. I already knew that Tyler would not be there due to a commitment in his family but pre arrangements were such as I would only need to come back and ask to take one home. I arrived back at the dealership, things were prepared to to drive a Prius to New Market. The next day we brought the vehicle back as preplanned, and a purchase was made. The service department has been exceptional on every visit previous. My wife's and my experience at this dealership has been superb. You owe it to yourselves to visit Tyler at Stevens Toyota. More

Josh was just great to work with. He was very helpful and was very knowledgeable about the vehicle we ended up purchasing, He answered our questions quite thoroughly and went above and beyond our expect and was very knowledgeable about the vehicle we ended up purchasing, He answered our questions quite thoroughly and went above and beyond our expectations in helping us get the price we were looking for. There was no pressure from any of the staff which made the usual dreaded car purchase experience quite enjoyable. More

I have been looking at the Scion XB for a while. I looked at two differant Toyota dealers The night We stopped at Steven's Toyota, Jay Williams remembered me from a visit two years before.It was great experi at two differant Toyota dealers The night We stopped at Steven's Toyota, Jay Williams remembered me from a visit two years before.It was great experience to work with someone who cared what I wanted. More

We are so happy with the purchase of our Matrix, and Joshua was the best to work with. We could not have been treated better. Over the years, I have purchased 5 vehicles from Steven Toyota, and have ne Joshua was the best to work with. We could not have been treated better. Over the years, I have purchased 5 vehicles from Steven Toyota, and have never been disappointed. The service department is great. Thanks to Joshua and Steven Toyota. I will recommend you to all our friends. More

I was very pleased with the purchase of my truck. My sales person, Keith Nichols was polite, up front, honest and answered any questions which I had. Keith even called my house within the next few days sales person, Keith Nichols was polite, up front, honest and answered any questions which I had. Keith even called my house within the next few days to make sure I was still happy and pleased with my truck. It was really great to deal with Steven Toyota and their staff. More

I liked the positive outlook and demeanor of all the people I came in contact with. They made it clear that they would help in any way they possibly could. John McCarthy, the sales rep, was very knowl people I came in contact with. They made it clear that they would help in any way they possibly could. John McCarthy, the sales rep, was very knowledgeable, and if he didn't know the answer, didn't try to xx, instead, he got the answer as quickly as he could. Overall, the whole team made extra effort to make the process easy, open and enjoyable. More

We visited Steven Toyota to look at some certified vehicles that we had viewed online. We talked with James Mason and found him to be friendly,knowledgeable, and patient. After James showed us seve vehicles that we had viewed online. We talked with James Mason and found him to be friendly,knowledgeable, and patient. After James showed us several vehicles we decided to buy a new corolla because of the price, zero interest and a few extra perks that Steven Toyota offered. More

I had narrowed my search down to a Toyota at your dealership, and a Hyundai Sonata at Harrisonburg Hyundai. I really liked some of the qualities of the Sonata even better than the Camry, and the pri dealership, and a Hyundai Sonata at Harrisonburg Hyundai. I really liked some of the qualities of the Sonata even better than the Camry, and the price was much better. But because of the professionalism and product knowledge of my sales agent, Jim Mason, and the friendliness and customer service of the entire staff; I made a decision to buy from your dealership. Jim went out of his way to make this decision as easy as possible; he answered every question I asked and investigated other options for me. I had intended to purchase a used car, but after he demonstrated some of the newer features of the 2012 Camry, I felt that the newer model was a better fit for me. Jim worked around my schedule and even offered to come in to work on his day off to accommodate me. I told him at the paper signing that I was buying this car because of him and the services at Steven Toyota. I have been back into the dealership twice since I bought the car, and have been treated just as if I was a potential client each time. I would recommend Jim and Steven Toyota to anyone that I know is looking for a car; in fact, I have told several of my friends already. I look forward to working with you in the future. Sincerely, Monica Lundy More

We were looking for a Certified Used car, had been to most dealerships in Harrisonburg. When we went to Steven Toyota, Tyler showed us their inventory. He was very friendly and knowledgeable,not at all p most dealerships in Harrisonburg. When we went to Steven Toyota, Tyler showed us their inventory. He was very friendly and knowledgeable,not at all pushy! He took his time and answered all of our many questions. Once we had narrowed our search down to two dealerships offering us the same deal, we ultimately bought from Steven Toyota because of the friendly, professional service we received from Tyler. More

My wife and I were looking to buy a Prius and stopped by Steven Toyota to look at what they had on hand. I was interested in the new Prius V five. They had one expected in about three weeks. I indicated Steven Toyota to look at what they had on hand. I was interested in the new Prius V five. They had one expected in about three weeks. I indicated that I was considering going through a buying service. I had also had dialogue with Peter Torres with some follow up questions while visiting their website. The buying service put me in contact with Bill Page in Fairfax and I began negotiations with their internet salesman. They could get me pretty much whatever I wanted. I got an out the door price quote that included all costs to compare. I brought this price back to Steven and was able to negotiate a compareable deal. Since moving back to the Valley from Northern VA, I prefer to keep my business local. Once the V five arrived, my wife an I test drove and ultimately purchased. Josh even assisted us in setting up our cell phones in the car for the hands free capablities before we left the dealership. Josh was a quick learner on this new vehicle line and researched any questions he could not answer. The whole buying experience was stress free. The V-Spec provided defined all items on the vehicle so there was no surprizes. Of course there was an attempt to sell the usual add-ons but were declined on our part without judgement. Going in with an out the door price prenegotiated was great. Save time of haggling. More