Steven Toyota
Harrisonburg, VA
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Jim Mason was very helpful and made the whole process a quick as possible. He showed us cars that met our criteria and did not try to pressure us into anything we did not want. Everyone at the dealership w quick as possible. He showed us cars that met our criteria and did not try to pressure us into anything we did not want. Everyone at the dealership were very friendly and accommodating. Thanks Ruben & Vanessa and puppy Zues More
Mike greeted us as soon as we stepped out of our car. He asked what he could do for us today. After making a list, he quickly got busy with our vehicle. Later on he came with a few problems found on our ca asked what he could do for us today. After making a list, he quickly got busy with our vehicle. Later on he came with a few problems found on our car and suggestions on fixing them. Shortly after that we were on our way. This is a very organized business! More
I am being 100% truthful when I say I have had the best experience I ever had at any company in the USA. The general manager and Jim Mason was so good to me in seeing I got the car I wanted. Jim would hav experience I ever had at any company in the USA. The general manager and Jim Mason was so good to me in seeing I got the car I wanted. Jim would have done flips for me so I could have the car. He even served us lunch right in the showroom...see if you can beat this anywhere else in Virginia. I will recommend this Steven Toyota and Jim Mason to all my friends on facebook. Thanks Steven Toyota for re-confirming my faith in knowing there are still some good people left in this world. More
everyone at this dealer is very friendly ,down to earth people, make u feel like u are somebody.everyone dress nice .bulding is clean. thanks toyota for a job well done . love the truck. people, make u feel like u are somebody.everyone dress nice .bulding is clean. thanks toyota for a job well done . love the truck. More
I wanted to check out the Prius i had been reading so much about and Jim Mason in sales really help me to make up my mind and answer any question.. He was very knowlegable and courtesy..I'm now a Happy O much about and Jim Mason in sales really help me to make up my mind and answer any question.. He was very knowlegable and courtesy..I'm now a Happy Owner of my first Prius Thank You Jim and to the Staff at Steven Toyota... Sheila Dulaney and Charlie Byers More
Tyler was very patient with us while we had a hard time making up our mind between a used vehicle or a new one. He went into great detail about the possibility of leasing a new one that would have put us i making up our mind between a used vehicle or a new one. He went into great detail about the possibility of leasing a new one that would have put us into a new one at a cost per month that was less than the actual cost per month of the used one. I almost wish now that I would have went with the leased one, but very satisfied with the vehicle we got. I may very well lease my next vehicle. I have bought several vehicles from Steven Toyota and have had great experiences not only purchasing but with there maint. programs. Very friendly atmosphere. My next vehicle will most likely be bought through Steven Toyota. Thanks Tyler More
we shopped 6 dealers from wmburg to staunton, stevens beat everybody hands down ( not knocking the other dealers they were great, stevens was just better). i didnt realize at the time but josh came in on beat everybody hands down ( not knocking the other dealers they were great, stevens was just better). i didnt realize at the time but josh came in on his day off, a sunday, not knowing if we were buying or just browsing. we cant say enough about him or stevens to do them justice. i can say that we left with two new cars that day feeling very satisfied with both dealer and dealership. im sure the service goes far beyond the sale and am confident that we will be return customers repeatedly More
I was totally satisfied with my buying experience. I found all personnel with whom I worked at this dealership to be fair, friendly, and efficient. found all personnel with whom I worked at this dealership to be fair, friendly, and efficient. More
I recently purchased a 2012 Tundra Crew Max from Steven I recently purchased a 2012 Tundra Crew Max from Steven Toyota. Tyler Simmons was an outstanding agent to work with. He answered all of the que I recently purchased a 2012 Tundra Crew Max from Steven Toyota. Tyler Simmons was an outstanding agent to work with. He answered all of the questions I had and was very courteous and helpful in explaining all of the Tundra's features and safety equipment. He also took the time to show me through Steven Toyota's dealership to familiarize me with their service and parts departments procedures for setting up future service appointments. Steven Toyota is a great organization. No high pressure sales pitch, or annoying follow ups. They take their time to make sure you understand the features of the vehicle that you purchase and how their organization will support you after your purchase. I had a follow up appointment to have additional parts installed on my truck a week after the purchase. The Service/Parts Department extended the same courteous and professional attitude that I experienced when I purchased my truck. Steven Toyota is a top notch organization. I will continue to have my vehicle cared for by their Service department, and look forward to returning for those appointments. If you are planning on purchasing a new or used vehicle I would definitely recommend a visit to Steven Toyota. More