Steven Toyota

My Search for a new truck started online and from the very beginning the whole deal was handled with a very professional approach. Michelle responded to my request for information by email within 10 minu very beginning the whole deal was handled with a very professional approach. Michelle responded to my request for information by email within 10 minutes. I arrived at the Dealership and was greeted by a Salesman named Justin Knight who was very professional. He explained all the features and benifits of the 2012 and 2013 models and what rebates were available. Justin thanked me for my time and there was no hassle from a Manager asking me why I didnt want to buy tonight or what they could do to earn my business just low pressure. It took a couple of days to decide if this was going to be the right vehicle so finally on Sunday I went back to the dealer. Even though it was a Sunday it was nice to know a family member (Cory)was working too. Steven Toyota exceeded my car buying expectation and highly recommend the Dealership for anyone looking for a new or used vehicle.I also would like to say thanks to Som Syharath the finance manager too I think it took about a half an hour to complete the paperwork. More

Chris Simmons had been there one week and he was very honest and attentive to our need for information. He clearly explained the details about the Camry and if he did not know the answer he was very prom honest and attentive to our need for information. He clearly explained the details about the Camry and if he did not know the answer he was very prompt in finding out the answers. My husband was with me and we both had a wonderful, very positive experience. All the staff were very willing to entertain our questions and search for the right fit. I do want to say that it was a very positive experience from the very beginning through to the completion of the sale. I am very impressed by Chris and his gentle manner. I had already set my mind that I didn't want to be pushed into a sale and Chris was just the right man for the job. It was a perfect fit. By the way, I have driven my car a total of 76 miles and it is a smooth driving machine and I am very happy with the quality of the car and the quality of everyone and every service offered by Steven Toyota. Thanks again for a positive car buying experience. More

Did an awesome job putting me in the car I wanted. I've shopped around at a lot of dealerships and this was by far the best service I've been given. Will be making all my future purchases here for sure and shopped around at a lot of dealerships and this was by far the best service I've been given. Will be making all my future purchases here for sure and would recommend Taylor and Steven Toyota to anyone wanting to purchase a car! More

My daughter found her dream car online with Stevens Toyota. We went up to test drive the car. We were met by Justin Knight and Justin was 100% friendly and helpful. We tested the car and checked it out Toyota. We went up to test drive the car. We were met by Justin Knight and Justin was 100% friendly and helpful. We tested the car and checked it out and intended to return to our bank for the financing. Instead, Stevens Toyota went to work to get us a truly amazing interest rate and we purchased the car on the spot. Things were going very well, then they took care of the DMV, you know, that doesn't get any better than that. We would recommend both dealer and Justin Knight to our friends and family because the interest rate and service was excellent. Great job and thank you Stevens Toyota! Mary Beth More

Justin was a big help. He is a very nice person and very helpful. He did whatever he could to get us in a truck. We are very thankful for that. Overall all of the employees at Steven Toyota that day we n helpful. He did whatever he could to get us in a truck. We are very thankful for that. Overall all of the employees at Steven Toyota that day we nice. We were there longer than we thought so they even gave my son a slice of pizza. That was very thoughtful. Not many places would do that and that means alot. We are very pleased with our truck. Thanks again for everything!!! The White's More

Jeremy Shearer is one of the nicest,most helpful,and knowledgeable salesperson I have met. Logan Bricker was extremely nice, knowledgeable and helpful handling the closing. knowledgeable salesperson I have met. Logan Bricker was extremely nice, knowledgeable and helpful handling the closing. More

Great dealership that backs their promises with their great customer service. I highly recommend this dealership to anyone looking for a new or used car great customer service. I highly recommend this dealership to anyone looking for a new or used car More

Our experience was terrific. Bill could not have been more professional or courteous during our interactions. Everyone at the dealership treated us in a professional manner and were all very friendly. more professional or courteous during our interactions. Everyone at the dealership treated us in a professional manner and were all very friendly. More

Customer service was great! Justin was very helpful and so very nice! He answered all of me and my mothers questions. He worked with us in any way that he could and did it with a smile on his face! I had a so very nice! He answered all of me and my mothers questions. He worked with us in any way that he could and did it with a smile on his face! I had a great experience with buying my used car and will definitely recommend Steven Toyota to all of my friends. I can honestly say Justin helped me find and buy my dream car and I am very pleased with my whole experience! More

Greg and Lindsey were extremely courteous, professional, and friendly in assisting me make my purchase. I identified the vehicle I wanted online (Toyota 4Runner Trail Edition) through cars.com and made the and friendly in assisting me make my purchase. I identified the vehicle I wanted online (Toyota 4Runner Trail Edition) through cars.com and made the one-hour trip from Winchester to Harrisonburg to test-drive the vehicle. Neither Greg nor Lindsey were pushy or sales-y through the process. They allowed me to be in control and make my own decisions throughout. They made a great offer on my trade-in and on the vehicle I purchased, beating competitive offers from two other dealerships by over $1,000 total. If you're planning on going with a Toyota and you live in Virginia, I would highly recommend seeing them at Steven Toyota. More