Steven Toyota
Harrisonburg, VA
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Have always received good service and easy to schedule service. Hours are convenient and shuttle service is a big plus. The staff are friendly and seem ready to help out. Like having the multi point in service. Hours are convenient and shuttle service is a big plus. The staff are friendly and seem ready to help out. Like having the multi point inspection even if only in shop for minor service or an oil change. More
Reminder for 6-month check (Toyota Care) was timely. This was the first check-up under the TC "warranty" for the 2012 Camry. Service was provided with high quality and efficient delivery. Thanks. was the first check-up under the TC "warranty" for the 2012 Camry. Service was provided with high quality and efficient delivery. Thanks. More
For years we have purchased cars from Steven Toyota and had them serviced there. We've never been disappointed. The sales personnel know what they're talking about and treat you as intelligent people with had them serviced there. We've never been disappointed. The sales personnel know what they're talking about and treat you as intelligent people with genuine needs to be addressed. Jim Mason is a fine example of Steven personnel. He is considerate, intelligent, knowledgeable over a wide range of subjects, and not just about Toyota cars. He cares about what he is doing, and he brings a fine-tuned energy to the task. My wife and I had come into the dealership with an interest in trading in our 2007 Camry, which had proved a fine car. We realized that a used Camry has good resale value. Jim widened our awareness of that and laid out a number of good options, for vehicles, lease vs purchase, new vs used, and methods of payment. Of course, he wanted to sell us a car, but he also showed an interest in who we were and what we did. He spent a good deal of time looking into the best financing. He got us an attractively low interest rate and spelled out all the advantages that we would enjoy at Steven as owners of a new vehicle. One doesn't think of car purchasing as a delightful experience. But that's what this was. We thoroughly enjoyed the attention we got at Steven from Jim Mason and his colleagues, and we feel sure we will thoroughly enjoy our new Camry 2012. More
I've only had great experiences bringing my Prius to Steven Toyota, I never have to make an appointment, the facilities are spotless, the staff friendly, and I'm out of there pretty quickly. Steven Toyota, I never have to make an appointment, the facilities are spotless, the staff friendly, and I'm out of there pretty quickly. More
Jim Mason was very professional with us and understood what we needed. He is someone I would ask for when getting ready to trade. Very likeable and very helpful. I recommend him to anyone looking to purch what we needed. He is someone I would ask for when getting ready to trade. Very likeable and very helpful. I recommend him to anyone looking to purchase a new or used vehicle. More
JIM MASON is a very professional and GOOD LOOKING sales person !!! He was able to explain to me everything in my mother-tongue (german ). Because of him and the excellent service given by all other STEVE person !!! He was able to explain to me everything in my mother-tongue (german ). Because of him and the excellent service given by all other STEVEN TOYOTA personnel, I bought the car! Thank's to ALL OF YOU and keep up with your GOOD work. Sincerely , Raina Williams , shenandoah county, VA. More
Jay was a lot of fun. Very professional and did not put any pressure on us buying the car. Most dealerships salesman try to push a car on you. He was very knowledgeable about the car. It seems to me that h any pressure on us buying the car. Most dealerships salesman try to push a car on you. He was very knowledgeable about the car. It seems to me that he is building the brand for toyota. As long as i live and jay works i will only buy cars from Jay. Thank you jay for being such an awesome person. Matt Morris More
I visited this dealership because it had a large assortment of used cars.I have never used the service department so i dont know how well this department works.When I arrived I was interested in see assortment of used cars.I have never used the service department so i dont know how well this department works.When I arrived I was interested in seeing 3 different used cars.Jim Mason,our sales person was VERRY helpful.It was raining hard that day and he pulled each car into the service garage so we could inspect them and drive them without getting saoked.He provided us with lots of information on each vehicle that helped us make the best purchase for us.In the end we actually purchased a new Corolla. This was the best buy for our money,best gas mileage,best interest rate and Jim turned out to be a great guy to deal with and helpful till we pulled off the lot in our new corolla. More
Excellent service from greeting to leaving. The 4-runner I bought in Oct/11 is my first experence with a Toyota (excellent sales experience with Josh Strum)and this was my first visit for service. I was imp I bought in Oct/11 is my first experence with a Toyota (excellent sales experience with Josh Strum)and this was my first visit for service. I was impressed with facility and personnal. More