Steven Toyota

I had a very enjoyable shopping experience at Steven Toyota. Jim Mason was very attentive, he understood what I was looking for and how I needed to go about making my trade in worth trading in. I am tho Toyota. Jim Mason was very attentive, he understood what I was looking for and how I needed to go about making my trade in worth trading in. I am thoroughly enjoying the car I picked out. I will certainly recommend Steven Toyota to all my friends. Thanks for the excellent customer service. More

I needed to find an efficient car with decent mileage and longevity. I had searched for a long time and finally found my dream car in a Honda Civic they had on their lot. Jim helped me grasp this dream and longevity. I had searched for a long time and finally found my dream car in a Honda Civic they had on their lot. Jim helped me grasp this dream and negotiate a fair monthly finance deal. Thank you very much... Still haven't gotten the chance to pass on a certain message he tasked me with sending though. More

My me and my wife were at Steven Toyota earlier in the My me and my wife were at Steven Toyota earlier in the week looking at new Camrys. We drove a Camry, but were still undecided on the route to take w My me and my wife were at Steven Toyota earlier in the week looking at new Camrys. We drove a Camry, but were still undecided on the route to take with a lease vehicle. Jay Williams had called and left a message asking for me to bring my lease vehicle down for him to see. Upon arriving at Steven Toyota I was treated to coffee and a warm welcome from Jay. Jay was busy, which gave me time to scout the new Camrys on the lot again. I must have looked crazy walking back and forth making notes, but will jay's help I finally picked the right Camry. My pick was loaded with accessories that the Camry my wife saw didn't have, now thinking my wife would be hot over a more expensive sticker price, Jay assured me it would work out. And, the new Camry did work out very well and with extended warranty, service agreement, and even a contract for keeping the Camry looking new. Jay did an outstanding job serving our auto needs, as he has done twice before. Steven Toyota, Jay Williams and all the employees are great people to work with for all your auto purchases or even to just stop and look at all the new models and have a cup of coffee. More

From the moment we started looking at the used cars Taylor approached us and was very helpful in finding the car with the specifications I wanted. Though I was looking for a used vehicle, Taylor found Taylor approached us and was very helpful in finding the car with the specifications I wanted. Though I was looking for a used vehicle, Taylor found a Used 2011 Rav4 with only 2,500 miles on it and he and other Steven Toyota staff were able to work with me and enabled me to buy a far nicer car than I thought I could afford. I didn't think I would be driving a brand new car off the lot. The whole experience was pleasant and Taylor was very personable and at no time did I feel that he was rushing or pressuring me to commit to the sale. I'll be a return customer and we wish Taylor a successful career at Steven Toyota. More

Found myself in need of a new car after an altercation with a deer (my 12-year old car didn't win). After researching new cars, Toyota was clearly the way to go for one who keeps cars for 12 or more years with a deer (my 12-year old car didn't win). After researching new cars, Toyota was clearly the way to go for one who keeps cars for 12 or more years. Josh couldn't have been more friendly, polite, and helpful. We primarily compared the Camry and Corolla (though talked some about the Yaris and Matrix as well). He was very knowledgeable about the pluses and minuses of each. Likewise, when the decision was made, and it came time to talk payments, the finance manager, Som Syharath, was also extremely helpful and friendly. I also like the fact that prices quoted already include all those little markups that other dealers tell you about after the deal is "settled" such as "destination charge". Finally, I also really appreciate the fact that insurance and DMV details are all dealt with at the dealer, so when you leave, you really are DONE. More

We want to thank Jim from the bottom of our hearts. Jim helped us find a really good family car. Jim was really friendly, polite, nice ,and understanding of our needs. It took us a while to find the right helped us find a really good family car. Jim was really friendly, polite, nice ,and understanding of our needs. It took us a while to find the right car. The third car was a charm. Thanks again Jim the Thompson Family More

I started with this dealer on line through their marketing department. I told them what I was looking for and what I had to trade. They were extremely efficient and responded very quickly. I decided marketing department. I told them what I was looking for and what I had to trade. They were extremely efficient and responded very quickly. I decided to go to the dealer the next day and on arrival was introduced to Jim Mason. He was very professional and earned my trust immediatly. His knowledge and helpfulness brought me to a point where I was ready to purchase. His expertise in getting through all the paper work and drama of purchase made me appreciate him even more. Jim is a real asset to his dealer and I look forward to more inneraction with him in the future. Dick Dodson More

I went to this dealer for the first time since I just recently moved to Harrisonburg. All I needed was to get a flat tire fixed. They didn't tell me what was wrong with it but that it needed to be replac recently moved to Harrisonburg. All I needed was to get a flat tire fixed. They didn't tell me what was wrong with it but that it needed to be replaced. They didn't have the tire in stock but said it would be in the next day. When I returned they still did not have it. On the third day I had to wait and hour and a half to have them just put the tire on. More

mike is the type of person you hope you will be dealing with when you drive into a dealership. he is friendly,very knowledgeable and makes you feel at ease. mike is very professional and i would recommend with when you drive into a dealership. he is friendly,very knowledgeable and makes you feel at ease. mike is very professional and i would recommend him to all my friends. More