Steven Toyota
Harrisonburg, VA
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Bought a used 2011 Hyundai Elantra. Arthur McGrady was a really good salesperson to work with as he was informative yet not pushy. He devoted his time to us so it felt like we were able to make a good deci really good salesperson to work with as he was informative yet not pushy. He devoted his time to us so it felt like we were able to make a good decision. More
I went into Steven Toyota not knowing if I was even elegable to get a car. Right away they made me feel welcome and like I was part of the family. They work with you and they work hard to get you int elegable to get a car. Right away they made me feel welcome and like I was part of the family. They work with you and they work hard to get you into a car that you are happy to drive. Rudy and some of the other sales associates made me laugh and feel really comfortable during the credit process. I would definately come back and I am telling my friends and family to go to Steven Toyota. I want to go to a place where I am treated like I am part of the family and they know me when I walk in the door! More
Yesterday I set out to trade in my Subaru for a Toyota Pruis. I stopped by Steven Toyota even though I am normally one to stay away because of my previously bad experiences with this business. Immediately Pruis. I stopped by Steven Toyota even though I am normally one to stay away because of my previously bad experiences with this business. Immediately, I was greeted by Josh Shrum. He was non-pushy and very laid back fellow. He was informative, helpful and very polite. The sale went through and I walked away with a renewed sense of respect for Steven Toyota thanks to Josh and his hard working morals! I have plans to return to this dealership again. Thanks More
The dealership was definitely very friendly and worked with us to get the best deal we could. Drove a couple of hours and wasn't disappointed with the staff and the aggressive (the good kind) pricing. Cou with us to get the best deal we could. Drove a couple of hours and wasn't disappointed with the staff and the aggressive (the good kind) pricing. Couldn't have been more pleased with how the transaction took place. The many faces and people represented was refreshing. Please - keep it up! Thanks Mike! More
Thank god from someone will to work with someone on a budget. Cars are way over priced these day! But more than anything Thank you for being friendly informative, and makeing this customer not feel like budget. Cars are way over priced these day! But more than anything Thank you for being friendly informative, and makeing this customer not feel like they are being taken advantage of. More
We were treated very well by the sales person and the rest of the staff. It made buying a vehicle almost pleasureable, if that is possible. We have dealt with many dealerships in the past and I would h rest of the staff. It made buying a vehicle almost pleasureable, if that is possible. We have dealt with many dealerships in the past and I would have to say, Steven's treated us the best. More
We purchased a new Toyota Sienna minivan from Steven's Toyota. We made three visits to the showroom. We were always greeted by someone, and a salesperson was available to show us the vehicles we wanted to Toyota. We made three visits to the showroom. We were always greeted by someone, and a salesperson was available to show us the vehicles we wanted to test drive. We took three different vehicles for a drive on two different days. The salespeople were very helpful and knowledgeable about the product. They were able to answer all our questions and provided us with materials to take home to make up our mind. Josh Shrum followed up by calling us and kept in touch. We decided to negotiate via e-mail and talked with Josh till we arrived at a mutually agreeable price. We then visited the dealership to finish off the transaction and left with our minivan. The whole process was relaxed and we felt absolutely no pressure from the dealership or sales staff. We highly recommend the dealership and would definitely tell everyone where to go to buy their Toyota or Scion. More
My husband and I were both very pleased to have worked with Ron in the purchase of our new truck. He did a great job at keeping us informed of the process of buying the truck and was a great guy over all. with Ron in the purchase of our new truck. He did a great job at keeping us informed of the process of buying the truck and was a great guy over all. We later found that he had only been there for about a month and feel that he will be great assest for steven toyota! More
Had a bad experience with Buz Arbogast, he was very rude when I called about a car he had shown me. I told the manager and went back for the car, the staff was wonderful, especially Jeremy Shearer, who sol when I called about a car he had shown me. I told the manager and went back for the car, the staff was wonderful, especially Jeremy Shearer, who sold me the car. He explained everything about the car to me in detail, since I never owned a hybrid before. He was very nice and friendly, and made sure I was happy with my purchase. The staff more than made up for the bad experience I had with Buz. I would definitely go back to Steven Toyota again if I needed to purchase another car. More
Mike was very informative, knew a lot about many of the vehicles. He is great with people and could diffuse my family member's anger and complaints with wonderful listening skills. vehicles. He is great with people and could diffuse my family member's anger and complaints with wonderful listening skills. More