Steven Toyota

The dealer was helpful in finding what I was looking for. my experience with the dealership is satisfactory so far. Mr.Chris Simmons was very friendly and answered all questions that I had. my experience with the dealership is satisfactory so far. Mr.Chris Simmons was very friendly and answered all questions that I had. More

Chris was very friendly, knowledgeable of the cars, and helpful. He took time to show us about the car and the service department. He seemed to understand our needs and didn't try to push too hard. Woul helpful. He took time to show us about the car and the service department. He seemed to understand our needs and didn't try to push too hard. Would highly recommend Chris to others for their car needs. Also, Logan was very friendly and helpful! More

Everything is good. It's a very good company and the emplyees are so kind. They helped me a lot to buy my first new car. I do appreciated. Good thing should be shared to everyone. emplyees are so kind. They helped me a lot to buy my first new car. I do appreciated. Good thing should be shared to everyone. More

Mr.Simmons helped me find a car that suited our family's needs. He was very accommodating and friendly and was also patient as we considered our decision. He also gave us a very fair price. We are very h needs. He was very accommodating and friendly and was also patient as we considered our decision. He also gave us a very fair price. We are very happy with the extended warranty we were offered and the financing part of our experience. More

We had a great experience when we purchased our used Rav4 Toyota from Dazz Thornton. He was friendly, personable, and seemed to really care that we were informed about our purchase. He greeted us warmly wh Toyota from Dazz Thornton. He was friendly, personable, and seemed to really care that we were informed about our purchase. He greeted us warmly when we came to the dealership, and since the person we had originally spoken to was not available, he took over. Overall, our experience with Steven Toyota was excellent--from start to finish--and we would definitely recommend buying a car from them. More

Very upset about our experience with Logan. When we went to do all the paper work, he tried to slip extra warranties and costs into the price of our car without us noticing, or even asking us first. When I to do all the paper work, he tried to slip extra warranties and costs into the price of our car without us noticing, or even asking us first. When I asked him if we had to pay extra for the warranty he lied and said no. Later on I brought up the cost again, and he tried to slide around it and make it seem like we did not have to pay for it. Finally when the costs did not add up and I asked him again, he admitted that the warranty was an extra charge and it was being added onto our loan adding an additional $2,400!! I had him remove the warranty charge from the loan. We never said that we wanted a warranty, and he never asked if we would like to put an extra $2,400 on a loan for one. It was very shady. I would suggest you ask someone before you start charging them for something, especially when it is over $2,000!! Besides this, our experience with Steven Toyota was great. Everyone else was very helpful and friendly to work with. More

We came in to look at a PIP because we understood there were still sales going on. Even though we'd asked NMichelle Duenas specifically for a sales person who really knew the PIP, we were given Mr. Thornt were still sales going on. Even though we'd asked NMichelle Duenas specifically for a sales person who really knew the PIP, we were given Mr. Thornton. Just as with other salesmen we'd talked to before, he was not too knowledgeable in the areas we were concerned about but diligently sought answers and was a helpful and honest and straightforward as you'd ever want a car salesman to be. When we realized that there really were no 2012's available anywhere close to Harrisonburg, and that our driving habits really didn't warrant paying the added cost without sale price anyway, we began seriously looking at Prius 2 as well. Things went well at this point as we are familiar with the basic Prius and figured we could learn anything new with the manual and DVD. The sales manager Carey Knicely gave us a good price on a new Prius 2 and we signed a contract. Only annoying part was having to sit through the long spiel about the extra warranty from a fourth person that we'd already told Dazz and Carey we did not want. When somebody selling car warranties--or anything--says he never reads Consumer Reports, you really have to wonder. More

Customer service was great,DJ was very helpful,he had a lot knowledge about the vehicle.The quality was great best I've ever experienced.The staff was the friendless bunch I've ever met.I would highly Reco lot knowledge about the vehicle.The quality was great best I've ever experienced.The staff was the friendless bunch I've ever met.I would highly Recommend Steven Toyota to anyone.I've bought several vehicles in my life time never been treated with the respect I've received here.The pricing was great it was a pleasure working with Jake Sodikoff also.DJ done a great job,he's one of the best salesman I've ever dealt with.I look forward to doing business with DJ and Steven Toyota in future. Great Job! Thanks, Garry Smith More

It was a pleasure dealing with the Steven Toyota employees. I was very impressed with the level of service and how they were able to get exactly what I wanted. Thank you Ron! employees. I was very impressed with the level of service and how they were able to get exactly what I wanted. Thank you Ron! More

DJ was wonderful! I went in there with something in mind but unfortunately it was being sold at that time. DJ was accommodating and patient and he was not pushy. When I found something else I liked he reall but unfortunately it was being sold at that time. DJ was accommodating and patient and he was not pushy. When I found something else I liked he really worked with me. Also when it came to price he made sure my needs were met with the help of another associate (I believe the owner's son) they made sure the deal was done! I am extremely happy with my purchase and would recommend DJ and Steven Toyota to anyone I come in contact with and especially my friends and family. DJ you seem to love your job and you should because you are good at it. Thanks again! More