Steven Toyota
Harrisonburg, VA
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Reasons for my rating is that I always get good service at this dealership. Trust my car needs to the great mechanics here at Steven Toyota. Even got my car washed today for free. Was in today to have m at this dealership. Trust my car needs to the great mechanics here at Steven Toyota. Even got my car washed today for free. Was in today to have my oil changed. Always get my oil changed half way between my next scheduled maintenance. By the way have had this car almost six years now and have done nothing to it but oil changes and regular scheduled maintenance. Avalon rocks. More
I was very impressed with Jeremy's knowledge about the various models of Toyotas. He was patient and helpful from start to finish, considerate of what was important to me in selecting a car and options, a various models of Toyotas. He was patient and helpful from start to finish, considerate of what was important to me in selecting a car and options, and gave me space to make the decisions that worked best for me. Logan was likewise very informed about the financial aspects of our transaction and took time to make sure I understood everything. Both Logan and Jeremy were easy to work with, and very professional. Jeremy made sure that I had everything I needed from start to finish, and I highly recommend them both. More
Justin knight and Taylor Jones is cool guy and great to talk to they were friendly when I asked them question or help me with something they didn't mind at all they were very patient with me since I am de talk to they were friendly when I asked them question or help me with something they didn't mind at all they were very patient with me since I am deaf gentleman they didn't mind writing done on paper so they were both great gentleman thanks More
We enjoyed working with Ron Pleasant very much. He was helpful and tried to give us what we wanted. He was nearby when we had questions, and left us alone when we wanted that as well. He did not use any helpful and tried to give us what we wanted. He was nearby when we had questions, and left us alone when we wanted that as well. He did not use any sales "gimmicks" and was not at all "pushy". We will recommend Ron and this dealer to others. More
Ron was a very friendly and helpful salesman. He did not push me to look at things that I could not afford. He listened to what I wanted and answered my questions knowledgeably. When I am looking for anothe push me to look at things that I could not afford. He listened to what I wanted and answered my questions knowledgeably. When I am looking for another car I will go to Ron. Logan knew what he was talking about and seem to have my best interests at heart. I felt I was getting really good financial information and advice. More
The service was fantasic, and they were willing to work with us with the down payment and monthly payment. The play room was great to keep our kids occupied. We will definitely be coming back to Steven Toy with us with the down payment and monthly payment. The play room was great to keep our kids occupied. We will definitely be coming back to Steven Toyota for further purchases and recommend to friends and family. More
We were referred to Steven Toyota in Harrisonburg, VA, and to Jeremy Shearer as the sales consultant. We were greeted quickly and cordially, and Jeremy was paged immediately. We told him what we wanted, and to Jeremy Shearer as the sales consultant. We were greeted quickly and cordially, and Jeremy was paged immediately. We told him what we wanted, he showed us the available vehicles on the lot, and we made a quick decision. Jeremy was not pushy; he didn't try to show us "bigger and better" products. We picked up our Toyota Corolla LE yesterday and are extremely please with our purchase. We would (and have) recommended Steven Toyota to all friends and family! More
Why does it take over 2 hours to have my oil changed & an air filter replaced? The service writer said it would take 1/2 hour. Obviously they were busy. Also, $45 for an air filter that probably cost & an air filter replaced? The service writer said it would take 1/2 hour. Obviously they were busy. Also, $45 for an air filter that probably costs $5 wholesale and takes 3 minutes to replace? Really?? More
This is our 3rd car we've purchased from this dealership. Very quick process of purchasing TWO new cars! Taylor was very helpful with the new electronics on the Prius V and showed us how much we'll save in Very quick process of purchasing TWO new cars! Taylor was very helpful with the new electronics on the Prius V and showed us how much we'll save in fuel. Super friendly guy and very knowledgeable. Will def recommend Taylor and STEVEN Toyota in the future! More