Steven Toyota

The service at this dealership can be compared to no other. All employees were very friendly and helpful. They had a large selection of vehicles to choose from . I must say this is the first time I have other. All employees were very friendly and helpful. They had a large selection of vehicles to choose from . I must say this is the first time I have left a dealership and not felt as if I may have made a bad decision .I would highly recommend Jonathon he was friendly, talkative and funny and made us feel at ease. If you are looking to purchase a vehicle this is the place to go. THANKS STEVENS TOYOTA FOR EVERYTHING !! :) More

Great service, great price. Very professional and well-maintained environment. Chris was very friendly and not overbearing at all like many car salespersons can be. Thanks for everything, I'm complet well-maintained environment. Chris was very friendly and not overbearing at all like many car salespersons can be. Thanks for everything, I'm completely satisfied with my purchase. More

We wanted to trade our 2012 Highlander for a 2013 Camry. I contacted Chelsea and she set a time for us to arrive and would have a salesperson ready. She got Brandon Cobb to assist us. He was very patient I contacted Chelsea and she set a time for us to arrive and would have a salesperson ready. She got Brandon Cobb to assist us. He was very patient with us as we weren't sure just what type of Camry we really wanted. We were ready to give up but Brandon asked us to try a Camry we hadn't thought about. He showed us a XLE that seemed right for us so we took it for a test drive. We really like the ride and how comfortable the car was but it didn't have XM satellite radio. That was a deal breaker for us as we love XM in the cars we drive. Brandon told us not to give up and he found the exact same color XLE only this time it had XM and as a bonus for us anyway, built in GPS. We test drove that car and we were hooked. So only thing now was to get the right price for the Camry and a good trade for our Highlander. Took awhile but Brandon drove home the point to the finance guys the prices we needed, and lo and behold he brokered the deal for us. So our hats off to Brandon, Chelsea , Matt in finance, and Som also from finance. This was our fifth new car purchase from this dealership in 12 yrs. Several other people not involved with our purchase would stop by and ask if we needed anything. We also enjoyed an extended chat with Lindsey while we waited for all the paperwork to be processed. All of our new cars from Steven Toyota get serviced by this dealership. We wouldn't think of taking them anywhere else for service. If you are in the market for a new Toyota one need look no further than the dealership at Steven Toyota. Very friendly folks who really work hard to make your new car purchase easy. More

Ron, is my kind of salesperson, he's pleasant but doesn't try to act like your friend. This is what I call being professional. It was obvious from the start, Ron likes the product that he sells and u doesn't try to act like your friend. This is what I call being professional. It was obvious from the start, Ron likes the product that he sells and understands it well. We already knew what vehicle we wanted, however, Ron made it easy to decide which options worked the best for us. More importantly he showed us something we hadn't thought of, what happens after you buy the car. I already thought Toyota made a great car, however, this was our first purchase at Steven Toyota and guess what, I like the dealership and the experience as much as the car, maybe more - this place is first class all the way, the finest dealership experience we've ever had! Ron gave us a first rate tour of the dealership to include the service and detail area. It's gorgeous, bright, and clean, everyone we met in the departments was as professional as could be. The service writers we spoke with were first rate, I'm looking forward to having our new $36,500 Toyota Avalon serviced here, you can even drive into the waiting area. The best thing about the experience was how we were treated. We've driven Audi, Volkswagen, Mercedes, Volvo, and Porsche in the last 25 years. Ron, and the staff at Steven Toyota will give you better service and more attention to detail than any of the European dealers. We thoroughly felt Ron wanted our business, Steven Toyota wanted our business, and they were not afraid to see us again. It made us feel good to have professional, intelligent people, handling our personal information and finances. Many dealerships just want to sell you the car and be done. I'm impressed these folks want to see you again by earning your business. Whether it be service and detailing or a question about your car after the purchase. Get this, Ron, gave us his number for customer service if we had any questions about the long list of gadgets that came on this vehicle or any other questions, service after the sale goes a long way with us. So far in the 25 years we've been driving this by far is the best. Thank you Ron, and the entire Steven Toyota team! More

We found Ron and every employee who had contact with us to be very professional, knowledgeable, friendly, not pushy, and thorough. If there was anything we had questions about, Ron was right on top of it. to be very professional, knowledgeable, friendly, not pushy, and thorough. If there was anything we had questions about, Ron was right on top of it. The entire buying process went very smoothly and we never felt like we were waiting for long periods of time. Ron stepped the process up a notch and went above and beyond what might have been expected when buying a new car. He drove us into the service area so that we could personally meet some of the service guys and look around. He added that personal touch which made me feel very comfortable about returning for service....or anything else that may come up. We like the way the entire Steven Toyota dealership is run and would highly recommend it to others. Ron truly enjoys his job and knows he is selling a high quality vehicle. The attention that was given to us as customers by Ron and others, was first rate and will not be forgotten. Thank you! More

Ron Pleasant made an extra effort to search out the exact color exterior/interior I wanted, didn't try to oversell me on features I didn't want, just listened to me and worked with what I wanted. He worked t color exterior/interior I wanted, didn't try to oversell me on features I didn't want, just listened to me and worked with what I wanted. He worked to bring the price down, came and picked me up at my resort because I had no car to get to the dealership. He went the extra mile, was very competent, worked to get the business. I like him and will deal with him again. More

Ron Pleasants truly lived up to his name - Experience was professional and helpful. I could not have asked for a more thorough salesperson. The dealership stayed open late for my husband's first visit - ov professional and helpful. I could not have asked for a more thorough salesperson. The dealership stayed open late for my husband's first visit - over and above the call of duty! He was traveling a distance and rather than say, "sorry, we're closed," they stayed open, and even though a purchase was not closed that evening, worked with us to see it through. Thank you! More

This Iis the third time I have purchased a vehicle from Steven Toyata and while the first two were excellent experiences, this time has to be rated the best of the best. In don't believe you will find a be Steven Toyata and while the first two were excellent experiences, this time has to be rated the best of the best. In don't believe you will find a beter sales or finance staff anywhere, they were more than accommodating on the price and the finance Dept. found the best Rates too. If you are considering the purchase, then talk to these folks I think you will be happy you did. More

We came to Steven Toyota around 6:30 PM hoping to just test drive a 2013 Sienna and compare it with the Honda Odyssey that we had already test-driven a few weekends ago. When we arrived we were greeted i test drive a 2013 Sienna and compare it with the Honda Odyssey that we had already test-driven a few weekends ago. When we arrived we were greeted in a friendly manner by Ron Pleasant (an appropriate last name given our personal experience with him) and upon hearing of our minivan need and desire to see the Siennas he took us directly to them. He asked us what we were looking for so he could direct us toward the more appropriate version (LE vs SE) for our needs--he listened intently and came to a determination that probably the LE was what we actually were interested in--it has just enough "bells and whistles" to be extremely convenient, but not so many as to make myself or my husband balk at "one more thing to break" (specifically my husband!). Ron let us take a spin (with his company) in a gray Sienna and we genuinely liked the vehicle more than the others we had driven prior. Since it was getting to be closer to 7:30/7:45 at this point (after some discussion) we said we would return the next day because we wanted him, and everyone else, to be able to head home for their Friday evenings. Ron insisted (politely) that if we really wanted the vehicle he was more than happy to stay past the usual closing of 8 PM to accommodate us. It was greatly appreciated. We spoke some with Carey about our trade-in and then dealt with Logan and Andrew for the financial side of things. Everyone was genuinely friendly, accommodating, and truly seemed accepting of the fact it was 9 PM by the time we were finishing paperwork (and after that before we left the lot with our new vehicle all prepped and ready)! The customer service on the parts of all 4 men we spoke with were excellent, and Ron's efforts to answer our questions and take care of us as well as prepping our brand new van to take home felt above and beyond what is necessary. Customer service, quality of work, and friendliness all get a 5 from us--we were VERY pleased. The financing deal, our trade-in value offer for my car, etc., all made this vehicle (and this dealership) the best value for our money thus I give "price" a 5 as well. Given our great experience it is only logical to give the 'overall experience' a 5. We will definitely recommend the dealership to others! Thank you again SO much for making our experience pleasant (no pun intended this time Ron, I swear!) and painless and giving us the opportunity to take home a vehicle that will really serve our needs without breaking our budget--and you should have seen how excited our kids were! More