Back

Steven Toyota

Harrisonburg, VA

4.9
1,979 Reviews

2970 South Main Street

Harrisonburg, VA

22801

Directions

By Type

Showing 1,979 reviews

November 21, 2024

The best customer service! !! Staff are amazing!!! Keeps you updated on the progress of your vehicle… Emily is amazing!!! More

by Krnskia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Raines
Nov 21, 2024 -

Steven Toyota responded

We're delighted to hear that Emily and the team at Steven Toyota provided you with such amazing service! Thanks for sharing your experience with us.

November 20, 2024

Hat's Off to* this * DEALERSHIP. . . I STARTED CHECKING OUT VEHICLES SATURDAY AND WENT TO 5 OTHER DEALERSHIPS BEFORE I ARRIVED AT STEVEN TOYOTA.. . WHEN I SAW A Variety OF VEHICLE TH More

by Harry Brooks318
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DJ Gutch, Pablo Santibanez
Nov 21, 2024 -

Steven Toyota responded

Harry, thank you for sharing your detailed experience with us at Steven Toyota! We're delighted to hear that Pablo and our team provided such a respectful and pressure-free environment. Enjoy your new truck, and we appreciate the recommendation!

November 18, 2024

Justin was great I did not feel pressured into buying my Highlander he was very knowledgeable and everyone else was very nice and did not take a whole lot of my time unnecessary More

by moubray948
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Sours, Stacey Williams
Nov 19, 2024 -

Steven Toyota responded

We're delighted to hear that Justin and the team at Steven Toyota provided a pressure-free experience for you! Enjoy your new Toyota Highlander, and thank you for choosing us!

November 15, 2024

It’s lubricious to insist that loyal customers bring the paper mailer with them to redeem a special offer. No business in their customer relationship should insist on that to get the offered services at tha More

by Doctorcrp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Yotka
Nov 19, 2024 -

Steven Toyota responded

Thank you for sharing your feedback. We understand how frustrating it can be to have such requirements, and we appreciate your input on this matter. We'll certainly take this into consideration as we strive to improve our customer experience. If there's anything else you'd like to discuss or if you need further assistance, please feel free to reach out. Thank you, Blair Vile - Service Manager - 540-434-1400

November 08, 2024

Courteous, kind, capable people here who are as thoughtful of my needs as they are of my car's requirements. Comfortable waiting area. Prompt scheduling. More

by Damselfly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Nov 10, 2024 -

Steven Toyota responded

Thank you for sharing your experience with us at Steven Toyota! We're delighted to hear that our team provided courteous and thoughtful service, along with a comfortable waiting area. We appreciate your support and look forward to assisting you again in the future!

November 05, 2024

Steven Toyota's Service Center is top notch. Brooke was my service rep today. Besides being super polite, she was knowledgeable, attentive, and accomodating. Since 2021, this shop has been my More

by Jhmhull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke in the Service Dept
Nov 05, 2024 -

Steven Toyota responded

We're jazzed that Brooke and the team at Steven Toyota have consistently provided you with top-notch service. Thank you for your continued trust in us since 2021!

November 05, 2024

Nicholas was great to work with. Great customer service and I wad in and out quickly More

by JSOURS21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Nov 05, 2024 -

Steven Toyota responded

It's wonderful to hear that Nicholas was a pleasure to work with at Steven Toyota! Thank you for the five-star review, and we'll see you next time.

November 03, 2024

Very professional and helpful staff. Quality service. Nice and clean facility. Good atmosphere and superior customer service More

by sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Sodikoff
Nov 04, 2024 -

Steven Toyota responded

Sharon, we're delighted to hear you enjoyed the atmosphere and service at Steven Toyota! Thanks for sharing your experience with us.

November 02, 2024

I came and was greeted with a smile. Brooke was very helpful and made my visit very pleasurable. I will back and hope I get the opportunity to work with Brooke again. Thank you Brooke an More

by Sealpack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Mc Cardle
Nov 04, 2024 -

Steven Toyota responded

Thank you for sharing your experience! We're delighted to hear that Brooke made your visit enjoyable at Steven Toyota. We look forward to welcoming you back in the future!

November 01, 2024

The whole Steven Service department is the best! Thanks for taking care of my car. Wouldn’t get service anywhere else. More

by ecampbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Huffman , Mike Wiatrowski
Nov 01, 2024 -

Steven Toyota responded

We're delighted to hear that our Steven Toyota Service department has earned your trust! Thank you for choosing us, and we're always here to take care of your car needs.

1
...