Steven Nissan
Harrisonburg, VA
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Very thorough and professional Very good people with which to work. Explained each step as we went. Patient with our concerns. Would recommend all to visit and check out a very good Very good people with which to work. Explained each step as we went. Patient with our concerns. Would recommend all to visit and check out a very good inventory. More
Helpful and Informative This was my first car buying experience so I had many questions when test driving the Rogue and Stacey Williams was able to confidently answer each an This was my first car buying experience so I had many questions when test driving the Rogue and Stacey Williams was able to confidently answer each and every one. He was very knowledgeable and gave excellent customer service. More
New Car to the Rescue I was having a tough time with my old car and Nissan stepped up and really helped me out. I truly appreciate all of their help especially the salesman I was having a tough time with my old car and Nissan stepped up and really helped me out. I truly appreciate all of their help especially the salesman Zach! More
Sales above and beyond the call of duty Upon my arrival, Zach met me at the door of my car. He was more than professional, showed me a variety of vehicle options, explained the process and Upon my arrival, Zach met me at the door of my car. He was more than professional, showed me a variety of vehicle options, explained the process and was able to get me into the car of my interest and price range. I ran into a slight mechanical problem the first week I had the car. I contacted Zach and he immediately arranged to not only get me into service but took the time on his day off from work to meet me, swap vehicles and took it to be looked at himself. I experienced some delay but Zach was able to place me in a loaner vehicle while mine was being repaired as well as he kept me in the loop along the way. Zach has been amazing and I highly recommend contacting him for your next purchase at Harrisonburg Nissan! Thanks so much for everything you did Zach! More
Sales Experience Vehicle that we wanted wasn't in stock and they found the exact vehicle and it was shipped in within a week. Gave us a demo until our vehicle came in. Vehicle that we wanted wasn't in stock and they found the exact vehicle and it was shipped in within a week. Gave us a demo until our vehicle came in. Fair price on trade in. Very low pressure sales experience. Have purchased 13 vehicles from this dealership. guess a few more may be purchased in the future. Thanks Hburg Nissan More
The place to purchase Rogues Really liked our salesman Craig Sheaves. The most knowledgeable car salesman I have ever encountered. Didn't like the confusion with the interest r Really liked our salesman Craig Sheaves. The most knowledgeable car salesman I have ever encountered. Didn't like the confusion with the interest rate for the loan. We were misled! But that wasn't Craig's doing. There are others there that like to play games. But that didn't stop our decision to purchase our new rogue. I will refinance with our bank! Can't stand Wells Fargo Please do not use our photo with our review. More
Great customer service Travis Utley was amazing. He worked really hard to get us into the car we wanted. I highly recommend him and the dealership. Very nice people, with Travis Utley was amazing. He worked really hard to get us into the car we wanted. I highly recommend him and the dealership. Very nice people, with excellent customer service! More
Great customer service & a friendly enviorment I received genuine friendly service as well as advice on purchasing a car that not only fit's my budget, but my personality as well! Stacey Williams I received genuine friendly service as well as advice on purchasing a car that not only fit's my budget, but my personality as well! Stacey Williams in particular, was very patient, helpful, and understanding of my circumstances. He was more than willing to give me helpful tips on how to better my credit so that further on I'll get the best deal. More
Service Center is Crooked! My son had a ice-related tire issue. Car was towed to the Nissan dealership for an ESTIMATE. Ultimately, we arranged to have the car towed from the Ni My son had a ice-related tire issue. Car was towed to the Nissan dealership for an ESTIMATE. Ultimately, we arranged to have the car towed from the Nissan dealership to a different shop and our favored mechanic. Nissan service dept. then refused to release the car to anyone unless we paid a $100 "service charge". BS!! No work was done, no work was authorized, but they claim they had to run hours of "diagnostics" to determine an estimate. It was such a flagrant lie. Since they couldn't make money on the high estimated repairs, they held the car hostage. THEY ARE ROTTEN to the core...RUN!! DO NOT DEAL WITH THESE JERKS. More
Car purchase These people are a waste of ur time,,,feed u nothing but lies are very rude ....i would not recommend anyone buying a car from here. These people are a waste of ur time,,,feed u nothing but lies are very rude ....i would not recommend anyone buying a car from here. More